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DU1014XTXD5 Whirlpool Dishwasher - Instructions

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All Instructions for the DU1014XTXD5
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Customer:
Gerald from Simsbury, CT
Parts Used:
8193951A
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Socket set, Wrench (Adjustable)
Dishwasher would not pump water
.The easiest way to complete the impeller and chopper motor replacement is to disconnect the power, water and drain line, remove the dishwasher from the cabinet, set the washer on its back.

From this point everything is visible, pump housing, motor, etc. and it's a matter of disassembly and reassembly. Make note or a drawing of where all the wires are connected so you reconnect them in the right spots.

Reinstall water lines and power and check for leaks before replacing shield or kick plate.
18 of 35 people found this instruction helpful.
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Customer:
Jennifer from Stockbridge, MA
Parts Used:
W10542314
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Old gasket was stretched out and allowed leaking
The replacement of the gasket was simple and required only a flat-head screwdriver to push the rubber into the groove around the opening of the dishwasher. Took only about 15 minutes and the door is a tight fit now. I wish I had replaced the gasket 6 months ago when it first started coming loose when we opened the door to the dishwasher.
11 of 14 people found this instruction helpful.
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Customer:
Molly from Huntsville, AL
Parts Used:
W10083957
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
My dishes were not being cleaned
I looked up the most common problem with this model and it was the chopper assembly. I removed everything down to this. Sure enough, mine was broken off and the screen was completely clogged with debris. It was not difficult to replace, but it did take me a few minutes to slide it in to place. Ladies, you can do this. No need to call a repairman! Look up the repair manual and see where the assembly is. I had no idea it was even there. My dishes are spotless now.
10 of 11 people found this instruction helpful.
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Customer:
Brendan from SARATOGA SPGS, NY
Parts Used:
WP661566
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Socket set
My dishwasher's heated dry cycle wasn't heating up
After pulling the dishwasher out from under the cabinet, I found it underneath near the back right side. I disconnected the old thermostat, unscrewed the clamp holding it into place, put the new thermostat in, screwed it back in and replaced the two plugs. Then I pushed the dishwasher back into place, and it initially didn't work until I found an online forum that was able to identify the reset command for my dishwasher (for the WDT710PAYM4, press any three buttons in a sequence of 1 2 3 1 2 3 1 2 3. After completing that all the lights lit up, and I shut the door leaving it for half an hour) Once the reset finished, the heated dry worked like it was suppose to.
10 of 11 people found this instruction helpful.
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Customer:
Joseph from Mountain Top, PA
Parts Used:
W10518394
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Wrench (Adjustable)
Heating element was not working
Very easy repair !!! I ordered my heating element on a Friday , it was on my porch Saturday. I used the directions that Parts.com sent me . I also read everyones Installation instructions ..... Every step was very easy . I did watch a utube video , so I couldn't screw this repair up......... My wife had a new dishwasher picked out for $ 579.00 , my part was $29 dollars , savings $550 dollar ...... After the repair , I ran the dishwasher and the blinking clean lite took care of itself ... The water has never been this hot and dryers the dishes like it was a new dishwasher ...... My advice , read everyone's Installation instuctions and watch the utube video .....
11 of 14 people found this instruction helpful.
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Customer:
Ben from Lake Zurich, IL
Parts Used:
W10083957
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
Top Rack Would not Clean Properly
1) Remove the racks

2) Unattach the feed tube the runs from the bottom of the dishwasher tub along the back to the top (this is the grey plastic tube that the top rack sprayer plugs into). This is done by unclipping the tube in two places, one stainless clip is in the back of the tub and one stainless clip is on the top of the tub.

3) After the tube is loosened from the clips, give the tube a 45° twist clockwise (relative to the bottom of the tub) and then pull up. This should remove the entire feed tube and bottom sprayer assembly.

4) There are now 4 stainless steel torx screws visible on the bottom of the tube. Remove the screws using a torx driver. Remove the grey plastic "gear looking" piece that was held in by the screws by pulling straight up.

5) On the left hand side of the tub you will see one more (smaller) torx screw. Remove this screw and then with a pair of plyers, give the housing piece that was held on with the screw a tug straight upwards. There is a post sticking straight up that will help you do this.

6) The grinder assembly is now visible, and in my case, completely jammed with paper. Pull the grinder and screen out of the groove it is sitting in.

7) Place the new grinding and screen into the groove. The grinder blade will have to be pull back (toward you) so the grinder coupling teeth can properly engage with the motor coupling teeth. This may take some fiddling.

8) once the grinder is installed, reverse all the steps starting at step 5.
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Customer:
Ashley from EDMOND, OK
Parts Used:
8193951A, W10083957
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
Chopper assembly failure
If your chopper assembly has a catastrophic failure like mine did, chances are it took out the teeth on the circulation motor as well. This will lead to the teeth on the chopper being destroyed by the impeller as soon as you turn the dishwasher back on. First, follow the instructional video to remove the motor (found on this site on the circulation motor page) and chopper assembly (also found on this site on the chopper assembly page). The impeller is screwed onto the input shaft of the motor, and you must keep it from turning so that you can unscrew the impeller assembly. I removed the back cover of the motor (there are four screws holding it on) and held a flat pry bar on the rotating assembly inside the motor to keep it from turning, then unscrewed the impeller from the shaft. Mine came off very easy, but be careful not to let your pry bar slip or damage the motors internals. After that, install the washer and grommet from the impeller seal kit on to the impeller, and screw it back on while keeping the motor from turning with your pry bar. Lastly, reinstall the motor and chopper assembly per the aforementioned instructional videos. The whole thing took around an hour to do, and it is much cheaper than replacing the entire circulation motor.
9 of 9 people found this instruction helpful.
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Customer:
mike from erlanger, KY
Parts Used:
WP8268375, W10083957
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
dishes in the upper rack were not clean
it was really easy i removed the lower spray arm then
i removed the four hex head screws that hold on the
fine mesh screen then i pulled out the plastic insert
which exposed the cover to the chopper assembly
removed a smallhex head screw pulled off thecover
and there was the chopper and checkvalve replaced
both with a new one and the dishwasher works like
new thanks a lot im sure a service call would have cost over a hundred dollars
10 of 12 people found this instruction helpful.
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Customer:
Robert from Upland, CA
Parts Used:
WP8268375, W10083957
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
upper spray arms were not working
Discovered through internet that it may be a bad chek-valve, Opened washer up and removed inside covers. Actually found that the chopper assembly was bent and non-functional. Ordered new assembly plus ordered a new check valve since the other was 8 years old. replaced both at the same time. Dushwasher works like new once again.

R Draper
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Customer:
Craig from ENUMCLAW, WA
Parts Used:
W10083957
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Does not clean the dishes
If your not getting clean dishes this is an easy check to make that will likely turn out to be your problem. If not, you need to get this far anyway and it's an easy check to make. Remove the top and bottom rack. The bottom and top sprayer are connected together as an assembly by the water transfer pipe the goes up the back side of the dishwasher interior. This needs to be removed. There are two clips that hold the assembly in place at the middle rear of the washer and the top of the washer. Grasp the water assembly with your hand at the location of the clips, top one first and give a twist that rotates the piece out of the clip. Once the assembly is free from both clips hold the assembly at the lower rear where it starts up the back of the washer and move the whole thing to your right to turn the base clockwise. The whole thing will release from the bottom of the washer and come out as one big piece. Set it aside and you will see four torx head screws that were hidden under it. Remove these screws and the round screen assembly that they are holding to the bottom of the washer. Set that part aside as well. Now your looking at the well area where water collects to get into the pump. There will be a little standing water there, it's normal and not a problem. To the left side of the well an inch or two under water you will see one Torx head screw. It's one bit size smaller than the other screws. Remove it and pull up on the cover that it is holding in place. Now you are looking at the chopper assembly, it's a four bladed knife that rotates across the face of a screen. If you can rotate the knife blades and not have the shaft behind the screen move, it bad! Grasp it by the top of the screen and lift it slightly and pull it toward you to remove it. The shaft that turns the blades has worn away where it connects to the blades. It doesn't turn anymore so the screen is plugging and no water is able to get to your dishes. Order a new one and put it back in the same order you took it apart. It helps to have a little screw driver to lift the knife blade away from the screen when your putting in your new part. Load up the washer and give it a test run. YOU DID IT!!!
9 of 10 people found this instruction helpful.
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Customer:
nanette from Bronx, NY
Parts Used:
WP8268375, W10083957
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Wrench set
Pulverized food particles were being left on the dishes in the top rack
FIRST I TURNED OFF THE POWER GOING TO THE MACHINE!!!! Then I removed the top rack by removing the (2) end caps on the front of the rack glides first then lifting the rack upwards and out. Next I removed the bottom rack which slid out easily. I then removed the lower spray arm that was held in place by the plastic turn-screw portion of the lower spray arm support/hub. I turned the screw a few times and the spray arm was released. I then released the feed tube assembly that was held in place by (2) clips; one clip was on the back panel of the tub (above the probe area) and the other clip was on the top panel of the tub (before the upper arm spray). Then I turned the entire tube feed assembly a quarter turn to the right so that it was possible to separate/unsnap it from the feed cap on the bottom. After the feed tube was moved away I was able to access all (4) screws that holds the accumulator in place. I used an allen wrench to remove those. After the accumulator was removed I saw two screws that was holding the 2-part protective cover of the chopper assembly. The small cover came out easily, the round cover took a little jiggling and fussing until I figured out how to pop it out. The chopper was revealed when the cover came off and I found it to be very warn and a bit bent. I pulled it out by pulling it upwards and forward towards me. At this time I also removed the valve check. To my surprise it didn't look like the one that I bougth to replace it. It was missing the round disk portion. I fished around thinking it may have somehow fallen off, but I didn't find anything. I put the new one in, disk-side down. I then put the chopper assembly in place and put everything back together again. I'm not 100% sure that it is completely back to normal. It seems to leave significantly less debris than before, but I noticed that there is more water on the bottom of the basin now. So it may not have been my only problem. If anyone has experienced the same thing I would really like to know
11 of 16 people found this instruction helpful.
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Customer:
Benjamin from DUNCANSVILLE, PA
Parts Used:
W10083957
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Broken chopper assembly. Top rack dishes were not getting cleaned
I followed the YouTube video exactly and it went very well
9 of 10 people found this instruction helpful.
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Customer:
Michael J from Butler, PA
Parts Used:
W10542314
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
D/W leaked a puddle of water onto the floor every Load
I removed the old gasket simply by pulling on it. I compared its length to the length of the new gasket, figuring there would be some trimming to do -- there wasn't. The replacement was exactly the same.
I placed a mark on the center of the new gasket, and marked the center of the mounting groove. I aligned the two marks, and pushed the new gasket into the groove, starting at the center, and worked my way out towards the two ends. After getting a majority of the new gasket to seat by hand, I GENTLY used the tip of a slotted screwdriver to ensure that the New Gasket was completely snapped into place.
The fit was perfect, and no more leaks. This repair was so simple, I'm embarressed for putting it off for so long. ;)
10 of 14 people found this instruction helpful.
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Customer:
stephen from REDMOND, WA
Parts Used:
8193951A
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Surprise, I'm not a plumber - replacing impeller and seal kit 8193951A
When the top rack stopped cleaning, I tracked down the problem to the food shredder/chopping blade, and then to the impeller that drives the blade. The knob on the impeller had sheared/broken off. That meant removing the motor, and replacing the impeller. Four hours, a band-aid, and a trip to Home Depot later, here are my suggestions

1. Look for videos – this site is awesome, but they don’t have a video on this particular repair. I found 4 that got me close to knowing what I was doing.
2. Do all the “remove internal stuff” - you had to anyway to find the issue with the shredder/cutting blade
3. Take pictures as you move along, you’ll need them when you have to remember the placement of the water line, drainage hose, wired connections etc.
4. You need a 1/4 inch socket set. A 3/8 drive will NOT work (it won’t fit between the shroud and the base). Don’t start working on the repair, unless you have a 1/4 in socket with about a 6" extension
5. Someone at Kitchenaid should be shot for having the waterline connection facing the back of the unit. Use a short adjustable wrench
6. The order comes with a washer, but when you take the impeller off this model, you’ll see you don’t need it.
7. Placement is everything – there was zero clearance between the bottom of the unit and the floor. Placement of the water line, drain hose, and power line was critical – had to re-position the unit about 7 times to get it to “play nice”.
8. Hindsight – only needed to remove the wire harness for the motor (take pictures)
9. Hindsight – gloves are a great idea – sheet metal is unforgiving
8 of 8 people found this instruction helpful.
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Customer:
Ashok from CHAPEL HILL, NC
Parts Used:
8193918
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Dishes did not always clean with some residue left on the dishes. Needed to replace the filter
Just followed the YouTube video they sent with the receipt.
11 of 18 people found this instruction helpful.
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All Instructions for the DU1014XTXD5
46 - 60 of 424