66512776K310 Whirlpool Dishwasher - Instructions
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- Customer:
- John from COLLIERVILLE, TN
- Parts Used:
- W10712394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
The wheel fell off the upper rack
The kit didn't come with instructions, so I found the following YouTube video
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- Customer:
- John from LAGUNA NIGUEL, CA
- Parts Used:
- W10712394
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Broken roller on top shelp
Got all the parts but no installation instructions. Saw the comment about youtube,, reviewed that and everything when together great.
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- Customer:
- bruce from SMYRNA, DE
- Parts Used:
- W10712394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
The wheels broke and came off of the top rack had to replace the top rack adjusting unit
Laid all the parts out after removing the old adjusting units off of the top rack. I figured out how the new parts went together and attached them to the rack and replaced the rack in the dishwasher. The instructions that came with the new adjuster kit were not much help they were hard to understand and the pictures weren’t very good easier to figure it out on my own. Hope this helps
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- Customer:
- Michael from JENKS, OK
- Parts Used:
- W10712394
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Broken wheels and adjuster
Parts came with instructions however I just searched the part #on you tube and found a video of someone doing the repair. That made it super easy. Took me only about 20 min for the whole job and I am not a very “handy” guy. So glad I didn’t pay someone to come out to do this. Easy repair! In a nutshell you completely remove the old housing and wheel structure and replace it all with the new parts so when taking off the old parts don’t worry about breaking them.
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- Customer:
- George from SAINT JAMES, MN
- Parts Used:
- W10712394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
The plastic tabs had broken on 2 of the 4 wheels so they would fall off & the top rack would fall down.
To remove the old parts off the top rack I used a jack knife & a needle nosed plier. The pictures were small in the instructions especially where it showed the small backing plate that held the part that slides up & down. I installed it wrong but I could easily remove it once I pushed in the the tab with a knife blade & then installed it correctly. The updated metal wheels are a big improvement & it works fine now. Huge savings because I did it myself, anyone can do it if you're not in a hurry.
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- Customer:
- Kal from PHOENIX, AZ
- Parts Used:
- W10712394
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Existing rack adjuster broke and wheels came off.
Dismantled one side of dish rack and rebuilt that side with the new parts and then did the other side. Second side took a lot less time. IT took a while to figure out how to dismantle the old unit as the parts pictures you sent were not too clear in showing the parts.
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- Customer:
- arthur from RACINE, WI
- Parts Used:
- W10712394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
top rack roll out wheel broke
followed enclosed directions. needed to replace both side as repair parts come as complete set. might add that repair part is stainless steel and easy to work with
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- Customer:
- John from GRIFFITH, IN
- Parts Used:
- W10712394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Just follow the directions.
These are the best set of directions I’ve ever seen for any replacement part on any appliance. Well done .
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- Customer:
- Thomas from HIGHLAND HGTS, OH
- Parts Used:
- W10712394
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
The front roller on the right side of the upper rack broke off causing the the rack to tilt down off the track.
The instructions that came with the parts do not tell you how to remove the old adjusters from the rack. I found a video on YouTube ( Appliance Video.com) that takes you step by step on how to remove the old parts and how to install the new ones. The video made the repair easy.
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- Customer:
- Randy from WADSWORTH, OH
- Parts Used:
- W10712394
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
3 of 4 rollers on top rack were broken off but still usable with care
I read through the instructions which actually took longer than actually doing the repair because some of the pictures were a little dark and it wasn't clear exactly which direction the parts were facing. The repair went exactly as the directions said.
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- Customer:
- Wendy from VAN BUREN TWP, MI
- Parts Used:
- W10712394
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
the rollers broke off from the original
bought the adjuster kit and the hardest part was taking off the old pieces. the new pieces went on very easily and smoothly. I am a female that has done a lot of house projects and this was not difficult at all.
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- Customer:
- Mark from PASADENA, CA
- Parts Used:
- W10712394
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Screw drivers
roller wheels on rack broke-- needed replacement / repair
"level of difficulty" and "time to repair" are very tricky. IF I'd have relied on the supposed detailed photos sent with the parts, the "level of difficulty" would have been "impossible" and the "time to repair" would have been "takes forever; still trying to figure it out." However, as another commentator mentioned, there is a Youtube clip from KitchenAid that walks you through it. With that-- "difficulty" became "very easy" and time to repair became "10 minutes". Definitely watch the Youtube clip!!
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- Customer:
- Robert from CROTON HDSN, NY
- Parts Used:
- W10712394
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Screw drivers
Poor Directions
Use of black/white pictures made it hard to see part details. Use grayscale insted. Also provide a schematic of the parts involved. The similarity of names made it hard to determine which part was being referred to. used magnifying glass and a lot of trial and error to resolve instalation problems. Second set of rollers went smoother.
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- Customer:
- Chris from ROSWELL, GA
- Parts Used:
- W10712394
- Difficulty Level:
- Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Socket set
The shaft to the roller wheels to the upper basket had failed causing a wheel to fall off
. This is the second time we have had this defect with this machine. Apparently due to the frequent failures KitchenAid have redesigned the whole adjuster assembly using a mix of materials rather than all plastic. I was therefore supplied two complete assemblies, for which both existing assemblies had first to be removed. The installation instructions supplied with these replacements were not clear, although the text was intelligible. The photographs of the required work as "figures" were however almost unintelligible. The first side took a long time to complete with much trial and error. Once complete this followed as a model for the second side that went much quicker. Most important to watch for the side of the sliders to be outwards since the illustration is wrong. A similar situation exists with the adjustment button and assembly which can be installed in any of four ways, although only one will work. Finally an "errata" insert indicated that a special tool was included in the hardware set for installing the two screws using a Phillips screwdriver; this was not included in my set, although fortunately I had a socket set with this tool included.
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- Customer:
- Wayne from SUDBURY, MA
- Parts Used:
- W10712394
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
upper rack roller mechanism failed (wheels broke off)
Replaced adjustor mechanisms on both sides. Instructions enclosed with the parts kit were pretty much useless - photographs were dark and blurry and not very helpful. Removing the old parts was the most difficult part of the job, and all that the instructions said about that was "remove old parts". I found an excellent video on YouTube by a gentlemen named "Matt" which saved the day; couldn't have done the job without the video.
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