MDB8969SDM1 Whirlpool Dishwasher - Instructions

For some reason I wasn't able to pull the dishwasher all the way out. Had my wife with a smaller hands and arms reached in and attached the spring with the link end onto the dishwaster anchor point. I then put on both nylon rollers. The link anchor point and rope went over the upper roller first. I then struggled and managed, with lots of pulling, to get the rope over the lower nylon roller. All went well with reattaching the water and drain lines. Plumbing in tight spaces is made for small people. This old body does not bend like it use too.
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Remove two screws then the two toe-panels. Use a flashlight to locate spring and the hole in the metal frame near back of unit about an inch off the floor. Look at opposite side of unit to see how the working link is routed. Place correct end of the link over one end of the spring and wrap a piece of tape around nylon clip and spring end (just to save frustration of having it fall off while you attempt to complete this task). Tie a loop in the end of each end of the piece of string you supplied. Loop one loop around the spring end with the link clip and feed the other end of the strings loop out the front of the dishwasher at the bottom near the lowermost pulley. Reach under the dishwasher and hook the spring to the frame. Keep tension on the string and feed the link cord out the front of the dishwasher near the front bottom near the lowermost pulley. Loop the exposed end of the self-supplied string around the center of the flashlight handle. Have an assistant pull firmly on the flashlight/string stretching the spring (not too much to over-stretch the spring, but give yourself a little slack too). Serpentine the link cord around the two nylon pulleys. Make sure the rope side of the link clip is toward the back of the dishwasher. Place the link nylon clip over the metal door lever and into the appropriate slot. Have your assistant slowly release tension on the spring/string. Reach under the dishwasher and remove the looped string from the spring end and remove the string. Replace the toe-panels. I did the right side this way, the left side is up against a wall and I might have had additional problems, but it is hard to say since I did not replace the left link. I thought this easier than removing the dishwasher, inlet and outlet as I have done that several times and it can be a pain as well. Good luck!

Get a piece of stiff wire (medal close hanger) cut a Short piece and take a tool and roll a half circle on each end making the link length you need then attach the lanyard to the spring

Turned water off. Removed dishwasher from under the counter, replaced hose, reinstalled dishwasher under the counter.

Replaced door balance link kit and door opens easy does not squeak or slam down.

The video does a great job explaining the repair. I took the unit completely away from the wall and put it on its side, which I recommend. Only problem I had was getting the new part in the correct orientation to lock... try to pay attention to how the failed pump is facing when you remove it.

I ended up replacing the supply line as well as just moving it around caused a drip leak, guess it was about to fail. Pro tip: don't remove the old line until you have the new line in hand... but that's a story for another day.

Pulled dishwasher from under the counter and replaced the plastic part with the new part and attached the new cord to the door spring and to the replacement plastic part. replaced the dishwasher under the counter and replaced the kick plate. All Done.

Pull the two screws out of the counter top securing the machine in place, then pull out the dishwasher from the cavity and set it on it's face or door on a towel. Pry the clamp on the discharge hose to release/open it and pull the pump off the hanger and pull the suction line out of the well at the bottom of the machine. I reversed the process and installed the new pump sliding it on the hanger and squeezing the clamp on the discharge line. I tipped up the machine and ran it before pushing it back in the hole checking for leaks. I pushed it back in it's hole and installed the two screws above the door securing it to the counter top and I was done.

just move the machine out and replace the string. this site is very reliable and and great company. since the dishmachine door cannot be closed, we first order door strike, ,,,, still doesn't work after installation. and return all parts and order the balance kit, now works fine after. we appreciate your help

Pretty easy for the parts. Taking the dishwasher out is the hard part. Typically, you should be able to unscrew the 2 screws holding the dishwasher to the underside of the countertop and then slide out the dishwasher to expose the cable assembly - but you also need to unplug the unit (unless it is hardwired), disconnect the hot water supply line from the angle stop (remember to turn off the angle stop) and sometimes disconnect the drain line from the vacuum breaker or garb disposal. You need to disconnect these things so that you can move the dishwasher out far enough to be able to see the entire right and left sides of the dishwasher. Once that hard part is done, you use a hex driver to remove the old cable pulleys, put on the new cable pulleys, and then feed the light weight cable through the pulleys - the end with the big plastic thingie attaches to the door and the other end attaches to the spring. Then you grab the spring and manhandle it onto the back end of the dishwasher chassis (look for the small hole in line with where the cable would line up. Careful as the spring attachment step could result in an injury - Hope this helps.

1st pull dishwasher out. attach the new cable to the spring. reinstall the spring on the frame. Use pliers to pull slack in the cable to attach the cable to the door. The hardest thing about the install was putting the screws in the side of the dishwasher to the cabinets.

Shut off elec. and water. remove bottom plate and 2 screws holding the unit to the counter top.
disconect elec wires to unit and remove water line.
Pull unit out from counter and replace cable to spring the same way as the unbroken side.
Slide unit back and reverse hookup.
My only problem was that the part they sent me was about a 1/2" shorter the the original and the door is hard to open.

remove the bottom plate with a nut driver and back off on the front leg adjusters. Slide out the dishwasher approx 8-10 inches and remove the broken link. The new one goes on easily. Look at the opposite side if in doubt as to how to attach. Slide the unit back in and tighten the leg adjusters until the unit is secure. reattach the lower front panel which hides the leg adjusters, etc. You're done!

Took off the broken part replaced it with new part.

In all honesty, it took me longer to remove the dishwasher than it did to install the new drain pump.
Pull the plug to kill the power, turn the water supply valve to off and disconnect the water supply hose.
Disconnect the drain hose and drain the water from it into a small tub.
Remove the two "anti-tilt" screws from the top of the D-washer
Remove the two screws holding the "toe kick" plate in place, remove the plate and place of to the side.
If needed, raise the front feet/legs, slide the D-washer out until you can reach the back legs, raise if needed, and side the washer the rest of the way out.
Lay out a towel on the floor, lay the washer on it back. You will see the discharge pump (the one with the big hose coming out of it), remove the hose clamp and hose from the pump.
Disconnect the little power plug from the pump
On the opposite side of the little plug is a gray little plastic tab, squeeze it and rotate the pump counterclockwise about an inch, the pump should fall out in your hand.
Take the new pump, rub a little dish soap (not that crappy hand cleaner stuff) on the rubber gasket and install the new pump making sure the little plug receptacle is facing you and rotate it until it stops, you should hear a small "click"
Now follow all the steps in reverse to put everything back together.
This site has a great, short video that covers everything I have mentioned above.