66513962K014 Kenmore Dishwasher - Instructions

Ordered p/n PS10057154, sold as a kit of TWO upper rack tine rows. I received one. Customer service issued a return tag and ordered a second kit, which again was supposed to be two rows. Replacement order arrived with just one. Fortunately, I had expected this and had not yet returned the first kit. Called customer service and told them not to expect the return of the first order.

This kit is sold as fitting several models of Whirlpool and KitchenAid dishwashers, which I verified that my KA was on the list. A minor installation problem occurred when I discovered that the upright tines of this kit don't have the exact same spacing as the KitchenAid originals. The upright tines need to be exactly half the distance between each of the crossbars on the rack below in order to install the three retaining clips found on each row. With the spacing of these tines, there wasn't quite enough room to install the clips. Fortunately, the retaining clips were manufactured with an excessive amount of shoulder on each one. Trimming off the excess material with a fine-toothed hacksaw blade made the clips narrow enough to be used without compromising their ability to hold the tine rows in place. I've used the machine several times now and the clips are holding everything in place as expected.

[img]https://i.ibb.co/9TQB3mC/clips.jpg[/img]

Followed the enclosed direction sheet

I removed the door front, unclipped the PC board cover and removed the thermal fuse from its housing. I did not splice the wires per the enclosed diagram that came with the part but unclipped the fuse from the connectors and then clipped the connectors on the new fuse and slotted the fuse back on the PC board. Put the board cover back on and then the door front. Job done.

Kill power to unit. Turn off water supply. Remove front access panel. Remove screw holding valve housing. Remove valve. Disconnect water lines. Replace valve in housing. Reconnect water lines with addition of thread tape. Reinstall valve and housing.

After replacing garbage disposal. I referred to you video you sent me when i received the new replacement hose. That made it look very easy to install. Thank you for all your help and support.

I use the led indicator function to see what was the diagnostic and it says it was de circulating pump. The bad thing is you have to purchase the whole assembly they don't sell only the pump.

Then when I installed the pump it wasn't working. I had to reset the dishwasher with a sequence of the keys that you can find in the repair manual on internet. And after that started to working.

Maybe, because I am not technician it took me more than 2 hours.

PartSelect intentionally shipped obsolete part that could not possibly fit a dishwasher. The part looked to be a rectangle door seal for a freezer/ref. You make it impossible to return the part. I find it interesting that you sent the correct install video and wrong part.
Suggestion: After you print a shipping label take a picture of the part and shipping label before it is boxed. The customer should not have to send you a picture of the wrong part and the serial number of the appliance for a refund. You did not need the serial number to ship it.

I will never use your company again William Dewberry

One side at a time. Removal a bit difficult, but first side took longer. Second side was a cinch. It would be nice if they had better pictures, but it was a fairly straightforward repair. Nice to have it done and working again

The repair was easy: just remove old assembly and replace with new one which was slightly different. The included directions were very poorly printed and practically useless so if you are not somewhat mechanically inclined it would be almost impossible to install just using the instructions provided

Followed the video and it went almost perfect. Had to step back at first and reposition the initial step and then it went quickly. Used a star screwdriver rather than the adapter piece sent with.

The kit number PS10064063 has much improved stainless steel framework. It's apparent the manufacturer recognized the deficiency of the original design. The instructions are adequate but the minimal essential to do the job. The images on the instruction sheet are low quality. Removal of the old parts isn't well instructed. Removal of the clips holding the failed roller mechanism was obvious, but the only way I could see to remove the adjuster was to pry it apart with a flat head screw driver. The Philips-to-hex head adaptor for installing the only two screws for each side that are needed in the new parts is a nice touch, so it isn't necessary to buy a hex screw driver. All in all a very satisfactory conclusion, since the extended warrantee service had declared the model to be unrepairable. The repair kit at reasonable price avoided the problems of having to remove and replace the dishwasher which otherwise is very satisfactory

Follow instructions that I found on utube. Easy repair if you take your time and follow the instructions.

The most difficult part was taking the old, snap-together, parts off. The new parts were easy and quick to install.

1) Pull out dishwasher from under counter. 2) Disconnect spring located at the bottom on each side of dishwasher. 3) Using socket remove pulley wheels from each side at bottom. 4) Install new pulleys on each side. 5) Wind pulley cord around both wheels and attach to one end of the spring on each side. 6) Using pliers extend other spring end to lower frame of dishwasher on each side. 7) Open and close dishwasher door to test. 8) Replacement complete

Watched a video and read through written directions.
Did not need to pull out the dishwasher from the cabinet.