361402891 Kenmore Dishwasher - Instructions
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Leaking from the drain valve shaft
It turned out to be an easier job than I thought it was going to be. Of course, I was still a bit surprised it worked right and didn't leak once I was done.
I started by taking off the servo that opens up the drain valve. I didn't think I could take out and replace the shaft seal from this position so I took the whole motor and drain assembly out by loosening the sump and pump clamps. This allowed me to wiggle out the whole mechanism. One plug and a ground wire had to be undone but that was it. The Push On Nut was the worst part - pain to take off - worse to get a new one on. I wasn't sure (still not) if I could get it in the right place. Once I got everything back together and the servo mount on it seemed to hold the nut in the right place.
I tested it and yelled "it doesn't leak!" my wife promptly said "Yet!".
We have run the dishwasher twice - so far - no leaks!
I couldn't have done it with out PartSelect's prompt service, diagrams, and part photos. I don't want to fix any more appliances but if I have to PartSelect is where I'll come for parts and diagrams.
I started by taking off the servo that opens up the drain valve. I didn't think I could take out and replace the shaft seal from this position so I took the whole motor and drain assembly out by loosening the sump and pump clamps. This allowed me to wiggle out the whole mechanism. One plug and a ground wire had to be undone but that was it. The Push On Nut was the worst part - pain to take off - worse to get a new one on. I wasn't sure (still not) if I could get it in the right place. Once I got everything back together and the servo mount on it seemed to hold the nut in the right place.
I tested it and yelled "it doesn't leak!" my wife promptly said "Yet!".
We have run the dishwasher twice - so far - no leaks!
I couldn't have done it with out PartSelect's prompt service, diagrams, and part photos. I don't want to fix any more appliances but if I have to PartSelect is where I'll come for parts and diagrams.
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Water leaking out during rinse cycle
Based on what I read from other people and partselect, it was fairly easy to ascertain what was wrong. I removed the solonoid valve by removing the two screws that held in place. Had to clean up the solonoid valve rod due to water leaking into it by running it on a wire brush. Pulled out the stop nut and old seal and replaced it with the new seal. Could not get the new stop nut on but it does not seem to move so let it go. Have to say that reading all the comments certainly helped me with the repair. Additionally, ordered parts by email at 10:30 in the morning and receiving them the very next day. Could not believe they were delivered so quickly.
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- Customer:
- Gerald from BLUFFTON, SC
- Parts Used:
- WD35X21038, WD12X10327
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Had cracked roller
Snapped right in
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- Customer:
- Gloria from Vian,, OK
- Parts Used:
- WD26X10013
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Wrench set
Pump and motor went out.
We ordered our motor and pump assembly. When it arrived we followed the instructions that came with it. We had no problem with the instructions. We found it to be really easy. I was very happy since this happened 4 days before Thanksgiving. Thanks for the easy instructions, my husband got my dishwasher repaired in plenty of time for our Thanksgiving family get together.
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- Customer:
- kenneth from ocean isle beach, NC
- Parts Used:
- WD19X10032
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
leaky dishwasher
remove water connection; shut off circuit breaker ; follow the suplied directions; reassemble washer . job done - leak gone. Wife happy.
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- Customer:
- Allan from Williston, VT
- Parts Used:
- WD12X10304, WD28X31820
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
2 wheels on original track rusted/broke through
Removing the slide end caps was a little tricky. Key was to tilt and twist the end cap and slide out. Putting them back in was equally as tricky, but reversing the process helped. Sliding the new track in place was simple. Total repair took about 6 or 7 minutes.. Part was ordered on a Monday morning and delivered the following day using standard shipping. Outstanding service.
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- Customer:
- Jane from Clifton, NJ
- Parts Used:
- WD28X265
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Holes in bottom of silverware basket
Removed old basket, put new one in. New basket fits but it is larger then the old one so it takes up more room leaving less room for dishes. My dishwasher is apartment size.
Service from PartsSelect was very prompt.
Service from PartsSelect was very prompt.
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- Customer:
- Paul from Blairs, VA
- Parts Used:
- WD12X10304
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
broken off end caps, top would slide off, frustrating.
did it by hand, carefully flair out the plastic piece only enough to slide it into the metal rail.
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- Customer:
- David from Columbus, OH
- Parts Used:
- WD12X10327
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
upper rack wheel broken
took off the end clip, pulled the old wheel off and unclipped the bracket from the rack, then clipped the new assembly on...Simple!
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- Customer:
- Shoji from Arlington, MA
- Parts Used:
- WD12X271
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
missing wheels on lower dish rack
Very simple repair: assemble the wheel/clip assembly. Attach to lower dish rack.
I was very happy with the fast delivery by PartSelect.
I was very happy with the fast delivery by PartSelect.
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Leaking out the right corner of dishwasher
Door seal was brittle and flat.
Not a hard job to do just having to keep making sure the seal did not pop out on the bottom corners of the door. The seal would tare easy so have to be careful. Before you remove the old seal on the bottom of door there is a 4 inch space between the ends of the seal. Mark the spot with marker so you know where to start placing the new seal.
Baffles were orginaly put in place with plummer putty, do not use this. Get GE clear seal is the best will hold forever but will come loose with a good tug. easy to clean out when replacing baffles again. Do not use any sealent when inserting the door seal just push into opening. Make sure you support the door when pushing down on door to put the seal in the slots.
The hardest part is the bottom corners the seal tends to slip out I found that if I streached the seal over the openings and continued on and come back to the corners it was easier to make the seal slip in.
Not a hard job to do just having to keep making sure the seal did not pop out on the bottom corners of the door. The seal would tare easy so have to be careful. Before you remove the old seal on the bottom of door there is a 4 inch space between the ends of the seal. Mark the spot with marker so you know where to start placing the new seal.
Baffles were orginaly put in place with plummer putty, do not use this. Get GE clear seal is the best will hold forever but will come loose with a good tug. easy to clean out when replacing baffles again. Do not use any sealent when inserting the door seal just push into opening. Make sure you support the door when pushing down on door to put the seal in the slots.
The hardest part is the bottom corners the seal tends to slip out I found that if I streached the seal over the openings and continued on and come back to the corners it was easier to make the seal slip in.
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- Customer:
- Christopher M from Thousand Palms, CA
- Parts Used:
- WD26X10013
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Pump motor had failed
I removed the two screw at the top holding the dishwasher to the counter top; pulled on the unit - but found it stuck on something.
Of course the hot water feed and the drain hose were still connected and would not let the unit move out any further as there was no slack.
If I had thought about it - I would have disconnected these from under the adjacent sink. But I ended up lying on the floor trying to disconnect them from underneath the unit. It was a bit difficult as there was very little room to move the wrench and the screwdriver.
Once done, the unit came out very easily.
When tipped over I disconnected the old motor and replaced with the new. It was a very different design but fitted in very easily. The hanger took a bit of working out as the diagrams are not very clear.
The wires and clips went together easily. Once I had cleaned everything around the motor and the gunge that cames from years or washing dishes, it went back the way it came out. Albeit with the same difficulty with feed and drain hose.
We ran the unit with no dishes for a couple of times to clear our the muck left in the pipes when the system was down.
Now we have a fully functioning dishwasher again. Cost $250 for the pump and motor as opposed to the $800+ unit my wife was looking at!
Of course the hot water feed and the drain hose were still connected and would not let the unit move out any further as there was no slack.
If I had thought about it - I would have disconnected these from under the adjacent sink. But I ended up lying on the floor trying to disconnect them from underneath the unit. It was a bit difficult as there was very little room to move the wrench and the screwdriver.
Once done, the unit came out very easily.
When tipped over I disconnected the old motor and replaced with the new. It was a very different design but fitted in very easily. The hanger took a bit of working out as the diagrams are not very clear.
The wires and clips went together easily. Once I had cleaned everything around the motor and the gunge that cames from years or washing dishes, it went back the way it came out. Albeit with the same difficulty with feed and drain hose.
We ran the unit with no dishes for a couple of times to clear our the muck left in the pipes when the system was down.
Now we have a fully functioning dishwasher again. Cost $250 for the pump and motor as opposed to the $800+ unit my wife was looking at!
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- Customer:
- Jon from Henderson, NV
- Parts Used:
- WD8X181
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
Dishwasher was leaking
Had to remove entire lower unit from dishwasher but it is a tight fit between the pump inlet flange and the floor.The next problem was to get the E clip off of the valve shaft. I knew the E clip had to be a straight fit when put back on the shaft so I had to straighten out before putting it back on the shaft after putting the new seal on the shaft correctly.Put the solonoid back on and made sure the valve shaft turned freely. Next fun was getting the pump unit back in place. Not easy (clearance) but got-er done!
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Flapper valve leaking at shaft
Followed the sequence from on line video provided by PartSelect. Knowing the sequence and the secret of the push on nut made the replacement simple. My dishwasher is built in therefore I pulled my dishwasher half way out to gain better access and did not need to disconnect drain or water supply. Just unplugged the power and went to work.
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Water leak around the Drain Valve Shaft.
Ordered the Drain Valve Shaft Seal and Push On Nut to make repair. Removed dishwasher from counter. Removed motor/pump assembly from dishwasher. Removed drain celenoid from pump. Removed old push on nut and old drain valve seal. Installed new seal and push nut. Replaced everything in reverse order. Amazingly no water leaks after reinstallation. Seams to be working fine so far....fingers crossed. Hoping to get a few more years out of this dishwasher.
Thank You PartSelect.
Thank You PartSelect.
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