361402891 Kenmore Dishwasher - Instructions
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- Customer:
- Michael from BRONX, NY
- Parts Used:
- WD12X10327
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Axel for upper rack broke
over time the upper rack axles broke so the rack would just come out of the rollers. I ordered the parts from here and had to youtube how to get the stops out so I didn't have to unscrew the metal guides out making an easy job into a hard one. all you have to do is with a flat head screw driver is slightly bend the plastic end part of the stop which is in the metal guide that stops the wheels from coming out of the guides. once you bend out the plastic end you then turn the stop to get it out of the metal guides. if you youtube it its very easy. just be easy when you bend the plastic piece because I can see it breaking. I didn't break mine so the job was very very easy and took all of about 5 to 10 minutes to complete the entire job. I love this site it had real life info to help out when you need to do a job and trouble shoot your appliance.
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- Customer:
- Jack from BELLEFONTE, PA
- Parts Used:
- WD12X10327, WD12X10304
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Upper rack rollers (not the slide rollers) wear out and fall off. Rack falls out when pulled.
Pop the end caps off the slides by pushing the lock tab in with a medium flat screwdriver, through the square hole in the side of the slide. Pull the rack out and set it on the counter. Pop the axles off, with the rollers, with your fingers. They are just clipped on to the rack wire. Pop the new ones on 4 places, fingers only needed to clip them to the wire. Put the rack back in the dishwasher by aligning the rollers in the metal slides and pushing it in like normal. Pop the rack slide end caps in by just pushing them in. If you're smart you bought new ones, they're cheap insurance. Save any good used parts in your kitchen junk drawer for the next time you treat it rough. Less than 5 minutes to fix. So easy a caveman could do it. One just did!
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- Customer:
- Gerald from BLUFFTON, SC
- Parts Used:
- WD35X21038, WD12X10327
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Had cracked roller
Snapped right in
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- Customer:
- David from KINGSFORD, MI
- Parts Used:
- WD12X10327, WD12X10304
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Old upper rollers and axles were dry and brittle. One roller was broken off. Upper rack would fall out of place when loaded
Removed rack slide end caps. They broke off because of brittleness. Removed rack, then used pliers and/or flat blade screwdriver to remove 4 rollers and axle assemblies. Replaced with new rollers/axles. Return upper rack into slides and installed new end caps. New caps slightly different than old but easily clip into place Upper rack works lile new!
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- Customer:
- John from Friendswood, TX
- Parts Used:
- WD12X271
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Rollers were missing from front of the rack
The new rollers snapped into place on the rack, by simply pushing them in. I was able to do it by hand, my wife could not do the same, so you might use some pliers.
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- Customer:
- Ed from CHICAGO, IL
- Parts Used:
- WD7X14
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Door falls open and/or is not counterbalanced
First I removed the four screws holding on two metal panels to gain access to the springs. Then I unhooked the broken assembly from the springs. Then I hooked the new assembly to the hinge. Finally, I reconnected the assembly to the springs. (I didn't have to unhook the assembly from the hinge because it had already broken off.)
This part must be one of those that commonly goes because I had replaced the other side about a year ago. The most difficult part a year ago was diagnosing the problem and figuring out how the pieces fit together. This now it was a quick repair because I knew exactly how to fix it. (And thanks to PartSelect for delivering the part in 48 hours even though I didn't pay for quick delivery.)
This part must be one of those that commonly goes because I had replaced the other side about a year ago. The most difficult part a year ago was diagnosing the problem and figuring out how the pieces fit together. This now it was a quick repair because I knew exactly how to fix it. (And thanks to PartSelect for delivering the part in 48 hours even though I didn't pay for quick delivery.)
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- Customer:
- Michael from Shelton, CT
- Parts Used:
- WD16X10011, WD16X313
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
detergent shaft and arm broken
pretty easy, take off 7 screws from inside door
only hard part was getting arm to click into lever through the door. if you practice with the parts outside the door they lock together really well :)
only hard part was getting arm to click into lever through the door. if you practice with the parts outside the door they lock together really well :)
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- Customer:
- Michael from McHenry, IL
- Parts Used:
- WD19X10032
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Wrench (Adjustable), Wrench set
Dishwasher was leaking water underneath
Our older GE dishwasher was leaking water on the floor while running. After inspecting it while running I was able to determine that the water was coming from the seal around the motors shaft where it entered the pump. I then looked up the washers model number and ordered the impeller shaft seal kit. To my suprise the kit arrived the very next day! After disconnecting the power and water supplies from the dishwasher , I then removed it from the cabinet base and turned it over to gain easy access to the bottom. Using nothing more than a nut driver, adjustable wrench and a pair of pliers I was able to loosen the two compression clamps and two hose clamps that hold the pump to the bottom of the washers tub. I then removed the entire pump and took it to my work bench for the rest of the repair. Removing the plastic impeller strainer was the toughest part.. Lacking the proper spanner wrench, I had no tool that would lock onto the raised tabs to turn it loose with. I was able to position the tabs in the jaws of my workbench vise and giving the entire pump a little twist, It broke free and I was then able to unscrew the rest of the way it by hand.. The old dried up detergent made for a good adhesive, and after removal I cleaned the area completely so the new strainer would thread in easy. I installed the new parts in the kit as per the supplied instructions and re-installed the pump housing back on the dishwasher and put it all back in place. After running it several times not a drip was to be seen, and I was very pleased with the whole process. With the shipping it cost me just $25.00, and it saved me a expensive service call or maybe even the cost of buying a new machine. I would say that overall it was a easy repair but lacking the right tools, you may have some trouble removing the pumps plastic strainer screen as I did. I would highly recommend PartsSelect to anyone, and the entire experience was a good one for me.
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Original Push on nut had corroded and was not retaining seal properly. Leaked water every drain cycle.
I would like to start-off by saying that I love this site . I've never been even remotely dissatisfied with parts I've ordered and the installation videos are awesome! I would recommend this site to anyone looking to repair appliances. Secondly, I am a retired mechanical designer with over 35 years of experience. I have a broad range of design experience in consumer, governmental, industrial and military part and product design. My opinion about the design having to do directly with my appliance is not very high and after talking with another local parts supplier discovered that this particular design is approximately 20 years old. I wonder how many dishwashers are leaking without the consumer realizing they have this problem. I followed the installation instructions provided by this site verbatim and the dishwasher still leaked like a sieve. This in my opinion goes back to my remarks concerning the design. This is a weak design at best and could benefit from an improvement in that area. After I installed the new parts, the push on nut (upon being seated onto the shaft for the drain valve flapper) was loose and spun freely. The push on nut did not properly compress the seal onto and around the flapper shaft nor into the valve housing. Water leaked through the seal as a result. I disassembled all of the parts again and placed a flat washer between the push on nut and the seal, to help compress the seal onto the flapper shaft and into the valve housing. The washer was a stainless steel flat washer with an ID that fit onto the shaft closely, but was a smaller OD than the seal. The washer was about 1/32" thick. Upon reassembly and observation, the dishwasher leak was stopped with the addition of the flat washer and my issue was resolved.
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- Customer:
- john from nashville, TN
- Parts Used:
- WD26X10013
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Socket set
would not drain but washed fine
easiest way i found to do it was pull dishwashers out from under the cabnet... laided a pillow down in front of the door and turned it on the front side... the part was very easy to get to at this angle....could have done it in less then 5 minutes but took my time to double check everything to be safe....took a total of about 10 minutes..... very happy now no longer need to vacume out the old dish water left at the bottom of the dishwasher...... i think most anyone could do this very easy....
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- Customer:
- Sheri from St.Cloud, MN
- Parts Used:
- WD26X10013
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Motor / Pump berrings out
Ordered the new motor/pump here at parts select and with the easy directions I replaced in no time flat. Saved me $300.00 for a replacement.
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- Customer:
- Ralph Raymond from Gansevoort, NY
- Parts Used:
- WD12X271
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
The wheels kept falling off the lower carriage in our dishwasher.
Each replacement wheel came in two parts: the wheel itself and the clip which had to be pushed through the center hole in the wheel in order to attach each wheel to the carriage that holds dishes. I had difficulty assembling the clips and wheels until I ran the clips under hot water to soften them. This made it possible to assemble the wheels and attach them to the dish carriage. I would have preferred the wheels to have come assembled, particularly given the price of each one.
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Leaking from the drain valve shaft
It turned out to be an easier job than I thought it was going to be. Of course, I was still a bit surprised it worked right and didn't leak once I was done.
I started by taking off the servo that opens up the drain valve. I didn't think I could take out and replace the shaft seal from this position so I took the whole motor and drain assembly out by loosening the sump and pump clamps. This allowed me to wiggle out the whole mechanism. One plug and a ground wire had to be undone but that was it. The Push On Nut was the worst part - pain to take off - worse to get a new one on. I wasn't sure (still not) if I could get it in the right place. Once I got everything back together and the servo mount on it seemed to hold the nut in the right place.
I tested it and yelled "it doesn't leak!" my wife promptly said "Yet!".
We have run the dishwasher twice - so far - no leaks!
I couldn't have done it with out PartSelect's prompt service, diagrams, and part photos. I don't want to fix any more appliances but if I have to PartSelect is where I'll come for parts and diagrams.
I started by taking off the servo that opens up the drain valve. I didn't think I could take out and replace the shaft seal from this position so I took the whole motor and drain assembly out by loosening the sump and pump clamps. This allowed me to wiggle out the whole mechanism. One plug and a ground wire had to be undone but that was it. The Push On Nut was the worst part - pain to take off - worse to get a new one on. I wasn't sure (still not) if I could get it in the right place. Once I got everything back together and the servo mount on it seemed to hold the nut in the right place.
I tested it and yelled "it doesn't leak!" my wife promptly said "Yet!".
We have run the dishwasher twice - so far - no leaks!
I couldn't have done it with out PartSelect's prompt service, diagrams, and part photos. I don't want to fix any more appliances but if I have to PartSelect is where I'll come for parts and diagrams.
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- Customer:
- kenneth from ocean isle beach, NC
- Parts Used:
- WD19X10032
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
leaky dishwasher
remove water connection; shut off circuit breaker ; follow the suplied directions; reassemble washer . job done - leak gone. Wife happy.
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- Customer:
- Jane from Clifton, NJ
- Parts Used:
- WD28X265
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Holes in bottom of silverware basket
Removed old basket, put new one in. New basket fits but it is larger then the old one so it takes up more room leaving less room for dishes. My dishwasher is apartment size.
Service from PartsSelect was very prompt.
Service from PartsSelect was very prompt.
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