363GSD500P-49W Kenmore Dishwasher - Instructions
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- Customer:
- Anthony from Mechanicville, NY
- Parts Used:
- WD19X10032
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers, Wrench (Adjustable)
Pump was leaking from the shaft seal
Removed and inverted the DW. Removed the impeller, grinder, screen and seals then the actual shaft seal. Replaced with new parts in reverse order. Instructions provided with the seal kit were simple and excellent. They were right to the point.
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- Customer:
- Bill from Newbury Park, CA
- Parts Used:
- WD26X10013
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Socket set
Went Almost Like the Video Described
Followed the enclosed directions and the video helped a lot. My model needed a different motor mount bar than in the video but wasn't hard to figure out. From shutoff of the water, unplugging, and undoing the screws under the counter and pulling the old pump/motor and installing the new pump/motor and putting it all back took a leisurely 90 minutes. Be sure to hang onto the old plastic covers for the electric leads to reuse.
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- Customer:
- Chuck from Austin, TX
- Parts Used:
- WD26X10013
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
Leaking water
Most difficult part of repair was getting dishwasher out and in under the cabinet. Especially, feeding the copper water line from under the sink and then back while trying to align the connection. Installing the part itself was easy with good instruction for taking it off and reinstalling. However, since the motor had been upgraded, it required new connections. The connections were provided for this, but no instructions for the electrical connections.
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- Customer:
- ronald from kirtland, OH
- Parts Used:
- WD26X10013
- Difficulty Level:
- Really Easy
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Screw drivers, Wrench (Adjustable)
Water remained in dishwasher after cycle.
Dishwasher is 22 years old and I'm 80 years old so it took longer, about 3 hours. After removing, turned upside down and removed old pump-motor assembly and replaced with new following directions [which took a little while to figure out; my assembly was quite a bit different from the replacement pump-motor]. Pleasantly surprised at how quiet the dishwasher now runs. Normally I would replace this old an appliance, but this unit has provision for inserting a wood panel that blends with the cabinets and a new GE dishwasher with this feature costs $1300 MSRP. I'm trying to save money for when I get old so I decided to do the repair myself. For $150 it was a worthwhile investment.
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- Customer:
- Nathan from Burlington Twp., NJ
- Parts Used:
- WD26X10013
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
leaky pump
This was really easy. The parts fit perfectly. First i turn off power at circuit panel; turn off water and dissconnected water line and discharge hose. Removed dishwasher from under counter and placed on side. Disconnected connections to motor and pump and replaced and installed same as one unit.
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- Customer:
- Christel from Phoenix, AZ
- Parts Used:
- WD12X417
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
Water pooling at bottom of dishwasher
I removed the sump cover and it was disgusting! This was the first thing I did to trouble shoot. I tried cleaning the cover but it was just too dirty. I ordered a new part and now I don't have any more water pooling at the bottom. I unscrewed the cover and then screwed on the new one. It did not come with screws so keep your original screws.
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- Customer:
- Robert from Willcox, AZ
- Parts Used:
- WD19X10032
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Leaking motor seal
Followed easy instructions and completed repair in less than 30 minutes.
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- Customer:
- Burl from Spring Valley, IL
- Parts Used:
- WD26X10013
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Wrench (Adjustable)
Motor failure because of black power wire separation.
Dishwasher had flooded. Removed Dishwasher from cabinet and diagnosed problem. Found "PartSelect" on Internet and found Part kit available at reasonable price, in stock to ship immediately. Part #PS260801 [WD26x10013] contained enough parts to make installation easy and also I was able to cure discovery of slit in drain hose that attached to dishwasher drain outlet because kit included a short piece of hose and a hose clamp that allowed hose that had been trimmed to connect to outlet.
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- Customer:
- Tim from Alpharetta, GA
- Parts Used:
- WD26X10013
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Dishwasher very noisy when washing/rinsing
Dishwasher had become noisier & noisier in last year during wash & rinse cycles. After looking at various web sites, decided to first pull motor/pump & try cleaning it out. That made no difference. Also looked for anything loose that could cause vibration. No change in operation. Decided to go for replacing motor/pump & found Part Select had best price. Part came next day! I was amazed! Looked at video, then removed old unit and attached new one. Easy because it was exactly same connections. Ran dishwasher and it sounded 100% quieter - like when new! Very happy!!
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- Customer:
- Mimi from Philadelphia, PA
- Parts Used:
- WD26X10013
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Socket set
Old pump leaking
The motor/pump Kit I purchased could fix/be installed in any GE dishwasher made since 1970. I would guess that the one I have is about 15-20 years old. I encountered only one small problem with the kit------ a motor hanger that had to be bent a bit to fit correctly. Other than that it was a total breeze. The clear instructions included in the kit helped quite a bit. In 30 minutes or so ,I was done and our machine was back in operation
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- Customer:
- Muriel from Pascoag, RI
- Parts Used:
- WD21X802
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Dishwasher would not drain properly
On this model the panel under the door can be removed by unscrewing two hex screws on the upper panel and two phillips head screws on the lower vent panel. The drain solenoid is located on the left side of the pump and can be accessed easily without pulling the dishwasher out from under the counter. The solenoid is held in place with two phillips head screws, and the plastic actuator that is attached to the valve stem is simply press fitted on and held in place with a retaining ring. All necessary parts are included in the repair kit.
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- Customer:
- Robert from Addison, VT
- Parts Used:
- WD35X10011
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Washer didn't clean properly in either the upper or lower racks.
I didn't see any obvious defects in the washer like a plugged drain or obstruction in the pump intake, so I decided to try a new lower spray tower. I loosened the tower with a large pair of channelocks (arc joint pliers) by grabbing it near the base. The unit unscrews in the normal manner, i.e. counterclockwise. Once it's loose, it can be removed by hand. Thread in the new tower and snug it down. Done. Cleaning problem solved.
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- Customer:
- Lawrence from Town of Tonawanda, NY
- Parts Used:
- WD26X10013
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
motor fan broke
I took the dishwasher out from under the sink and looked at the pump and motor, saw that the cooling fan that this old style motor used was broke. Ordered this kit and installed it. I didn't even look at the directions that simple of a swap. Thank God!
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