DW860UQW Jenn-Air Dishwasher - Instructions
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- Customer:
- Michael from Belleville, IL
- Parts Used:
- WP6-904027
- Difficulty Level:
- Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Wrench set
Dishwasher leaking around pump motor shaft seal
Disassembled my dishwasher and found the rubber on the impeller seal had deteriorated causing the leak. If this is all that is wrong with your unit, it is well worth the repair attempt. Find the service manual pdf on servicematters (dot) com for detailed instructions on removing and re-installing the part. The only thing I have to add is the on my first try installing the part, I still had a leak. I may have just had the motor/impeller slightly mis-aligned (the water tight seal is actually the carbon disk on the impeller rubbing against the carbon disk on the seal seat in the pump housing). On the second attempt I used silicone to glue the 'seal seat' into the pump housing (carbon side out). After waiting a day for the silicone to dry, the dishwasher ran without leaking. It continues to be leak free several weeks later.
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- Customer:
- Donald from Windsor, CO
- Parts Used:
- WP6-904027, 912529
- Difficulty Level:
- Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Screw drivers, Socket set, Wrench set
A leak around the motor shaft.
Everything is straight forward with the following two exceptions; The threads that hold the motor fan to the impeller are left hand, and it takes a special tool to remove the top rotating assembly. It took about 4 hours to figure out what to do, and make the tool . I put it back together in about 20 minutes.
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Leak under dishwasher wash and rince
The problem was the rubber end on the upper shower head pipe at the pump. Not to hard . Slide dishwaser half way ouy the ptpe is on the right side.The bottom end is is just a clamp the top drops in from the top, inside there is a nut above the upper shower head. You can unsrew the nut with your fingers, it is right above the upper shower head.There it a washer at the top of the pipe that should be replaced that doesnot come with the pipe
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- Customer:
- Billy from San Antonio, TX
- Parts Used:
- WPY913158
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Leaking hose. Water coming out from under washer.
Turned off power. Removed lower, two panels. Turned power back on and started dishwasher. Saw leak from 7' drain hose. Turned off power, disconnected hose, ordered new hose, installed on washer and routed back to garbage disposal. Turned on power, checked for leaks (none) and replaced 2 front, lower panels.
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- Customer:
- George from Asheville, NC
- Parts Used:
- 912647
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
A sudden puddle of water under the dishwasher
I first removed the bottom access panel and 2 upper screws holding the dishwasher to the counter. Be sure to remove the standing water in the bottom tray. I pulled the chassis far enough forward to reach where the top shower hose attaches ( the supply line and wire had enough slack to move the chassis ). Not knowing how the rotating shower arm attached, I unscrewed the ribbed retaining ring above it, and found the whole assembly came loose - freeing the upper end of the shower hose. Put a shallow tray under the lower end of the shower hose to catch the remaining water and loosen the hose clamp to free the remaining end of the hose. Transfer the rubber washer at the top end and the hose clamp at the bottom, to the new hose and install. A quick repair, but one that shouldn't be needed on a 4 year old dishwasher.
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- Customer:
- JoAnn from Raleigh, NC
- Parts Used:
- WP99001553, WP902894
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
dishwasher door leaking
I removed the old door gasket and thoroughly cleaned the track. I placed the new door gasket in place- no problems.
I had to remove the 7 screws from around the door to access the old, crumbled gasket. This was accessed by removing 2 screws with a socket wrench. The old gasket pulled out and the new one slipped right in.
No more leaks!
I had to remove the 7 screws from around the door to access the old, crumbled gasket. This was accessed by removing 2 screws with a socket wrench. The old gasket pulled out and the new one slipped right in.
No more leaks!
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- Customer:
- Philip C from Cloquet, MN
- Parts Used:
- WP902894, WP99001553
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Occasional water leakage at bottom of door
I followed instructions of others that were posted. Door seal was simply removing old seal, cleaning track and pushing new seal in,making sure it was even all around. Removing the door cover to get at the Dispenser grommet was simply removing all 7 hex nut screws. Had to go out and buy the proper hex nut screwdriver . I did not remove the wiring, just turned cover over to remove the two nuts holding the dispenser. The nut on the left was a little hard to get off, had to kind of force the socket onto the nut. Otherwise all went well and simply removed the old grommet and installed new one. Finding the right tools was the part that took the longest. I had hard water before putting in a water softener so that was probably hard on the seals plus the machine was an older model. No problems now and saved having someone come in and do a repair.
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- Customer:
- william from defiance, OH
- Parts Used:
- WP99001359
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Wrench (Adjustable)
no water going into the dishwasher jet,I could hear the valve hum,but no water through the valve
I first removed both lower front shields,(4 screws)
I then shut off water supply to inlet valve from hot water supply. I removed the water hose from inlet valve,two electrical terminals,( I put tape on right side terminal and lettered with an R as not to mix up the two terminals)removed the hose clamp,removed valve from frame.I reinstalled in reverse procedure.I turned the water back on and checked for leaks.I started the normal cycle and water flowed into the dishwasher as designed.
I then shut off water supply to inlet valve from hot water supply. I removed the water hose from inlet valve,two electrical terminals,( I put tape on right side terminal and lettered with an R as not to mix up the two terminals)removed the hose clamp,removed valve from frame.I reinstalled in reverse procedure.I turned the water back on and checked for leaks.I started the normal cycle and water flowed into the dishwasher as designed.
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- Customer:
- Scott from menan, ID
- Parts Used:
- WP99001359
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The inlet valve on hte dishwasher was bad
I simply connected the two hoses to the valve plugged in the two wires and it was working!
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- Customer:
- gary from San Antonio, TX
- Parts Used:
- WP99002003, WP902899
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Rinse dispenser won't work
Unscrewed the inside door panel. Removed the reservoir assembly. Disconnected the wax motor. Replaced it with the new motor. Replaced the new o-ring. Done. The hardest part was finding out why it was not working and how to fix it. Google for a long time in order to find some idea what to do. Then took the door apart to see the reservoir and the wax motor. After that, it was pretty easy. HTH
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- Customer:
- John from Boone, IA
- Parts Used:
- WP99002085
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Latch handle broken
I opened the dishwasher door, then used the Torx bit to remove the screws all around the edges of the door, and removed the inner part of the door. Then I removed the long metal plate at the part of the door farthest front (with the door open) and the large black plastic housing. The metal plate then became a useful tool to brace at an angle between the door and the body of the dishwasher. This not only held the spring-loaded door down, it also held the inner part of the door up against the body of the dishwasher.
One nut held the latch assembly to the door; I removed it with the nut driver.
On the latch assembly, there are two small plastic catches that keep the latch from sliding out, I held those out of the way with a blade screwdriver and slid the latch out.
The new latch then snapped into place, and I assembled the door again in the reverse sequence of disassembly.
One nut held the latch assembly to the door; I removed it with the nut driver.
On the latch assembly, there are two small plastic catches that keep the latch from sliding out, I held those out of the way with a blade screwdriver and slid the latch out.
The new latch then snapped into place, and I assembled the door again in the reverse sequence of disassembly.
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- Customer:
- William from Mundelein, IL
- Parts Used:
- WP6-918873, 99001454
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
corroded rack and broken basket
Although the (top) dishrack assembly included the nylon wheeles, it was easier to replace the old one by disengaging it from its wheels and installing the new rack on the old wheels kept in the slider track. The snap hook that held each wheel to the old rack was popped loose (finger pressure) and the old rack removed. The new rack was held in place and each of the four wheels snapped to it. Each wheel fits into a wire post on the basket and the plastic hook snaps onto the wire frame. The most difficult part of the 'repair' was removal of the handle from the old silver ware basket. I used screwdrivers to simultaneously pry the four tabs of the halde out of the slots on the basket and pulled (hard!) the handle off. It snapped easily into place on the new basket.
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- Customer:
- RICHARD from RAMSEY, NJ
- Parts Used:
- WP99001359
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Wrench (Adjustable)
No Water Into The Dishwasher
Turned off water at valve, removed float switch, removed water inlet vlv. Replaced and reassembled. Still not water going into the machine. I have no voltage to the valve or float switch. I then took the door apart to find there were burnt wires as well as a burn mark on the control panel. Upon closer inspection, it looks like the door seal has failed and water got into the door. Had to replace dishwasher with a new one.
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- Customer:
- Joel from Point Roberts, WA
- Parts Used:
- Y912904
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Lower wash arm would not spin freely
The problem is a worn seal ring. That ring is inside the lower spray arm's spray nozzle support assembly. The wash arm spins on that assembly.
I unscrewed the lower spray nozzle popup, from the wash arm support. That part, from which the extending spray nozzle rotator pops out, simply unscrews, by hand, from the wash arm support. Then I could lift off the wash arm itself to get it out of the way for the next step.
With the wash arm removed, I could then gently pry off the flat filter cover which was underneath the wash arm (the filter cover is simply clipped on. Use a screwdriver).
Now, reaching inside where the that popup spray nozzle was screwed on, you can see and/or feel a tall skinny plastic piece in the center of it, which actually screws that wash arm support onto, well, the rest of the dishwasher.
With that "screw" removed by hand, I removed the wash arm support.
Inside that wash arm support the old ring seal can be removed and the new one inserted.
Simply reverse the process to re-assemble.
Note that it's hard to determine where, exactly, to put that ring seal, inside the wash arm support. But it seemed to me it didn't really matter as long as it was just in there.
I unscrewed the lower spray nozzle popup, from the wash arm support. That part, from which the extending spray nozzle rotator pops out, simply unscrews, by hand, from the wash arm support. Then I could lift off the wash arm itself to get it out of the way for the next step.
With the wash arm removed, I could then gently pry off the flat filter cover which was underneath the wash arm (the filter cover is simply clipped on. Use a screwdriver).
Now, reaching inside where the that popup spray nozzle was screwed on, you can see and/or feel a tall skinny plastic piece in the center of it, which actually screws that wash arm support onto, well, the rest of the dishwasher.
With that "screw" removed by hand, I removed the wash arm support.
Inside that wash arm support the old ring seal can be removed and the new one inserted.
Simply reverse the process to re-assemble.
Note that it's hard to determine where, exactly, to put that ring seal, inside the wash arm support. But it seemed to me it didn't really matter as long as it was just in there.
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- Customer:
- Clifford from Palm Harbor, FL
- Parts Used:
- WP99002560
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Dishwasher would not fill with water
Remove the lower panel by taking out the 2 screws on top and 2 at the bottom of the panel. To diagnose the problem, verify that there is water supplied from the valve under the sink to the water supply valve under the DW. This can be done by turning off the valve under the sink, disconnecting the copper supply line under the DW then turning on the valve under the sink to see if water passes through the line.
The float switch is located on the left front (as you face the DW). This is activated by the float in the tub. Check to be certain that the float is not restricted. The contact point on the switch is a spring loaded plunger. It should depress as the float rises and pop back out as the float returns to its low point.
Turn off the circuit breaker for the DW. To remove the switch, pull off the two electric leads from the switch. Mark the top lead with a piece of tape. Then remove the one philips screw. Replace the switch by reversing the procedure. Note that you have aligned the float contact point with the float.
The float switch is located on the left front (as you face the DW). This is activated by the float in the tub. Check to be certain that the float is not restricted. The contact point on the switch is a spring loaded plunger. It should depress as the float rises and pop back out as the float returns to its low point.
Turn off the circuit breaker for the DW. To remove the switch, pull off the two electric leads from the switch. Mark the top lead with a piece of tape. Then remove the one philips screw. Replace the switch by reversing the procedure. Note that you have aligned the float contact point with the float.
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