JDB8910AWS Jenn-Air Dishwasher - Instructions

Snaped new part in place.

Our first effort was to replace the lower washer arm that had splits in the sides of this plastic part. While this increased the water pressure in the wash cycle some it was not enough to adequately wash the dishes. We read that someone else had to clean out the filter which was below the lower washer arm assembly. Thus, we took off the loweer arm assembly by screwing off the hold down assembly in the middle of the arm. We then took off the pump cover by removing the 6 screws that hold it in place with a #3 metric allen wrench. When we took of the cover we could see that the pump filter was so covered with deposits that it was not letting the water through to the pump. Rather than spend hours trying to clean the filter and pump cover we decided it was easier to repalce them. Thus, we ordered the parts and replaced them. The dishwaster is now working fine. We appreciated the information that others had shared that helped us find and fix the problem.

The dishwasher is well engineered to perform this work.

Remove the bottom two panels to provide access and visibility to base of pump motor.

Locate plastic pump locking lever and push toward rear of DW to unlock pump from DW.

Inside the DW remove basketsand spray arms. Revove screws holding cover over pump motor and remove cover.

From below raise pump motor and support with block (piece of 2x4 worked well).

insde DW, removre old gasket, clean well around pump and botom of DW, install new gasket.

From below remove block to drop pump motro back into place, and re-tighten locking lever by pull toward you.

re-assemble inside componets, run through a rinse cycle to test for leaks and replace bottom panels.




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It is an easy repair, but you need the right tools to remove the inside of the dishwasher door (a hex wrench set) and then to remove and replace two screws holding the plastic door handle in place (1/4 inch Allen wrench). Make sure the power is off even for this repair because it can't be done without coming close to electrical elements.

I had to remove the 8 screws around the interior portion of the door using a star driver. Once those screws were removed, the front door separated quite easily. I lifted the inside portion of the door to the "closed" position and used a small screw driver to hold it in place. I then removed the 3 screws using a nutdriver to remove the control assembly. I did remove the assembly without detaching any of the electrical connections. Then, place the new assembly in place (but not screwing it in yet), I moved the electrical connections one at a time. After that, I secured the control assembly, and reassembled the door panel. Everything went very smoothly.

I was able to remove the old handle and place it on the new basket - using only a screw driver.

I removed the plastic retainer that held the lower spray arm in place. After removing the lower spray arm I was able to remove the 6 hex screws that held the cover over the filter screen and the discharge housing assembly. I was then able to remove the bolts that held the upper part of the discharge housing assembly, and replaced it with the new part that I received. The rest of the job was simply putting it back together.

Note: While repairing the broken part, I noticed a small leak under the machine around the float assembly. This was simple to fix. Remove the small lock ring on the bottom of the float. Pull the float out and clean the grease and soap scum out of it. Put it back in and attach the lock ring. No more leak and the water gets turned off when the float activates the switch. Something that everyone should check periodically.

I had two problems with the dishwasher. The top basket was loose, but the main problem was a plastic part inside the bottom assembly.

The part was backordered, so I re-ordered it through Sears. They said it would arrive in two days. Theirs came in two weeks, and their customer service was terrible.

Your "backordered" part came in two days, even before it was supposed to come had the part not been back ordered. I am delighted with your customer service and your company.

The illustrations on your website were excellent. They helped us not only to identify the part, but to diagnose the problem.

This was my first purchase through your company and if I ever need parts again, there is absolutely no reason to go anywhere else.

You have an excellent company, and great website! I bookmarked your page for future purchases.

Read the experiences here, very helpful. Bottom slides out first - really easy. The new part comes with rollers, you don't need to remove the old ones. Now the only problem, getting the sprayer off the bottom basket. Look carefullty, you must use a screwdriver to release one side of the sprayer, then it works off easily. Make sure you note the orientation of the base of the sprayer. Reverse steps above and you are done. New tray slides in. Our new tray was a bit wider than the old one so we needed to use a bit of pressure to "shrink" the back just a wee bit.

The upper is easy also. Since the rails are uneven, make sure you put the high rollers on the high side no matter what your wife told about how it is supposed to go in. The end caps snap inward and slide out of the rails. Easy once you know. The uneven rails are obvious once you notice. Total time was 45 minuts, 30 of which was figuring out how to get the sprayer off without damage.

Would be nice to know the factory recommendation for removing the sprayer.

I took the bottom cover off and pulled off 2 wires and removed 2 plastic nuts. I removed the old part and removed the O rings from the old part and installed the new heating element. Replaced the plastic nuts and the two wires. It was very simple. The hardest part was lying on my back to get to the wires and nuts.

After I ruled out a hose blockage I looked in the washer.

Took the washer assembly apart, pretty straight forward, used the parts diagrams on this site for help. Found the drain impellor was jammed with glass and had lost a lot of its fins.

Found exactly what I needed here. Had it back together in less than an hour, and it seems to be working like new.

Diagnosed potential problem from scematic diagram found at Parts Select .Com by entering model #. It was very likely the inlet water solenoid. Tear down was simple: Turn off water, disconnect water lines to and from solenoid, disconnect two electric terminals and remove part by removing two screws from dishwasher chasis. Before you buy the new solenoid, unscrew the water inlet elbow from solenoid and check the filter/screen inside the solenoid to make sure it isn't clogged. Assuming it's not, order the replacement part and reinstall in reverse order. Be sure to use plumber's tape on screw connections to make sure there are no leaks..... Also for ease of acces, you'll need to turn the dishwaher down on it's front. Put towels down to cushion the front and keep the controls from contact with the floor. Good luck!!

Replaced upper and lower racks. The new lower rack has a design flaw: it has 3 wheels on each side, but should have 4 wheels on each side. When you pull out the bottom rack, the last set of wheels drop down into the open space where the door hinges to the cabinet, causing the dishes to bounce and shake around. Then when you push rack in, you have to lift it back up onto the tracks made for the wheels to roll on. You can't pull the bottom rack out far enough to access the back of the rack very well.

First I had to remove two screws, one on either side of door. I then removed the panel, put the new one in its place, and screwed the two screws back in. Done. Simple.

The replacement of the spring linkage was simple - the pulling out and pushing in of the under-the-counter dishwasher was the difficult and time-consuming part. The repair of the part took less than a minute.

The actual repair -
1. Hook the linkage to the dishwasher door
2. Hook the spring to the dishwasher base
3. Hook the spring to the linkage.

Getting the dishwasher out to be able to make the repair involved:
1. Unscrewing the base panel (6 screws had to be removed)
2. Unscrewing the dishwasher from the counter (two screws)
3. Turning off the water supply
4. Disconnecting the inline water supply from the dishwasher.

Once the part was replaced, I had to return the dishwasher to its original position, which meant performing the four steps (in reverse) used to pull out the dishwasher.