GSB9930VG169 General Electric Dishwasher - Instructions
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Door on dishwasher leaked when the dish washer was on.
Replaced door seal and corner seals. Be sure to heat door seal in dryer be for instillation, 2 minutes. Makes for an easy installation.
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- Customer:
- Jack from BELLEFONTE, PA
- Parts Used:
- WD12X10327, WD12X10304
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Upper rack rollers (not the slide rollers) wear out and fall off. Rack falls out when pulled.
Pop the end caps off the slides by pushing the lock tab in with a medium flat screwdriver, through the square hole in the side of the slide. Pull the rack out and set it on the counter. Pop the axles off, with the rollers, with your fingers. They are just clipped on to the rack wire. Pop the new ones on 4 places, fingers only needed to clip them to the wire. Put the rack back in the dishwasher by aligning the rollers in the metal slides and pushing it in like normal. Pop the rack slide end caps in by just pushing them in. If you're smart you bought new ones, they're cheap insurance. Save any good used parts in your kitchen junk drawer for the next time you treat it rough. Less than 5 minutes to fix. So easy a caveman could do it. One just did!
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- Customer:
- Michael from BRONX, NY
- Parts Used:
- WD12X10327
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Axel for upper rack broke
over time the upper rack axles broke so the rack would just come out of the rollers. I ordered the parts from here and had to youtube how to get the stops out so I didn't have to unscrew the metal guides out making an easy job into a hard one. all you have to do is with a flat head screw driver is slightly bend the plastic end part of the stop which is in the metal guide that stops the wheels from coming out of the guides. once you bend out the plastic end you then turn the stop to get it out of the metal guides. if you youtube it its very easy. just be easy when you bend the plastic piece because I can see it breaking. I didn't break mine so the job was very very easy and took all of about 5 to 10 minutes to complete the entire job. I love this site it had real life info to help out when you need to do a job and trouble shoot your appliance.
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- Customer:
- Michael from McHenry, IL
- Parts Used:
- WD19X10032
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Wrench (Adjustable), Wrench set
Dishwasher was leaking water underneath
Our older GE dishwasher was leaking water on the floor while running. After inspecting it while running I was able to determine that the water was coming from the seal around the motors shaft where it entered the pump. I then looked up the washers model number and ordered the impeller shaft seal kit. To my suprise the kit arrived the very next day! After disconnecting the power and water supplies from the dishwasher , I then removed it from the cabinet base and turned it over to gain easy access to the bottom. Using nothing more than a nut driver, adjustable wrench and a pair of pliers I was able to loosen the two compression clamps and two hose clamps that hold the pump to the bottom of the washers tub. I then removed the entire pump and took it to my work bench for the rest of the repair. Removing the plastic impeller strainer was the toughest part.. Lacking the proper spanner wrench, I had no tool that would lock onto the raised tabs to turn it loose with. I was able to position the tabs in the jaws of my workbench vise and giving the entire pump a little twist, It broke free and I was then able to unscrew the rest of the way it by hand.. The old dried up detergent made for a good adhesive, and after removal I cleaned the area completely so the new strainer would thread in easy. I installed the new parts in the kit as per the supplied instructions and re-installed the pump housing back on the dishwasher and put it all back in place. After running it several times not a drip was to be seen, and I was very pleased with the whole process. With the shipping it cost me just $25.00, and it saved me a expensive service call or maybe even the cost of buying a new machine. I would say that overall it was a easy repair but lacking the right tools, you may have some trouble removing the pumps plastic strainer screen as I did. I would highly recommend PartsSelect to anyone, and the entire experience was a good one for me.
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- Customer:
- Ralph Raymond from Gansevoort, NY
- Parts Used:
- WD12X271
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
The wheels kept falling off the lower carriage in our dishwasher.
Each replacement wheel came in two parts: the wheel itself and the clip which had to be pushed through the center hole in the wheel in order to attach each wheel to the carriage that holds dishes. I had difficulty assembling the clips and wheels until I ran the clips under hot water to soften them. This made it possible to assemble the wheels and attach them to the dish carriage. I would have preferred the wheels to have come assembled, particularly given the price of each one.
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Original Push on nut had corroded and was not retaining seal properly. Leaked water every drain cycle.
I would like to start-off by saying that I love this site . I've never been even remotely dissatisfied with parts I've ordered and the installation videos are awesome! I would recommend this site to anyone looking to repair appliances. Secondly, I am a retired mechanical designer with over 35 years of experience. I have a broad range of design experience in consumer, governmental, industrial and military part and product design. My opinion about the design having to do directly with my appliance is not very high and after talking with another local parts supplier discovered that this particular design is approximately 20 years old. I wonder how many dishwashers are leaking without the consumer realizing they have this problem. I followed the installation instructions provided by this site verbatim and the dishwasher still leaked like a sieve. This in my opinion goes back to my remarks concerning the design. This is a weak design at best and could benefit from an improvement in that area. After I installed the new parts, the push on nut (upon being seated onto the shaft for the drain valve flapper) was loose and spun freely. The push on nut did not properly compress the seal onto and around the flapper shaft nor into the valve housing. Water leaked through the seal as a result. I disassembled all of the parts again and placed a flat washer between the push on nut and the seal, to help compress the seal onto the flapper shaft and into the valve housing. The washer was a stainless steel flat washer with an ID that fit onto the shaft closely, but was a smaller OD than the seal. The washer was about 1/32" thick. Upon reassembly and observation, the dishwasher leak was stopped with the addition of the flat washer and my issue was resolved.
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- Customer:
- John from Friendswood, TX
- Parts Used:
- WD12X271
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Rollers were missing from front of the rack
The new rollers snapped into place on the rack, by simply pushing them in. I was able to do it by hand, my wife could not do the same, so you might use some pliers.
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- Customer:
- Carl from Corpus Christi, TX
- Parts Used:
- WD28X10103
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers, Socket set
Dishes not clean after wash,White film all over.
Pulled unit out of cabinet took two top screws out of spinner spray arm and put back together.Old sprayer was plugged up not letting wash go through.Thanks for helping me fix and not replace unit.Saved at least 400.
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- Customer:
- STEVE from WATERLOO, SC
- Parts Used:
- WD24X10018
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Would Not Fill Up With Water , So The Pump Would Not Build Presure
Turned off electical and water - took fillter screen out of inside, unscrewed cap took out valve and replaced it
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Dishwasher not draining on all cycles.
My GE Potscrubber 940 would not drain on all cycles. After checking the basin traps and not finding any blockage in the water drain line, I suspected that the problem was with the drain solenoid, since the motor was running smooth. I removed the dishwasher, primarily by removing the water supply line on the left side from the water inlet valve and disconnecting the electrical connections. Make sure you turn off the water and electricity before you do any work on the dishwasher. With the dishwasher taken out and on its side, the drain solenoid unit will be visible near the motor in the middle assuming that the front bottom panel of the dishwasher has been removed. I found mine to be all crudded up. I removed the electrical connections and the solenoid bracket. Then by using my multimeter, I found a bad resistance reading (infinity) for the solenoid. I ordered the Drain Solenoid Repair Kit and replaced all the items except the plastic rocker arm. Naturally, just reverse your steps to get the dishwasher back together. Turn the water and electricity back on and fire her up. Check for proper operation and any leaks and you should be done.
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- Customer:
- Jane from Clifton, NJ
- Parts Used:
- WD28X265
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Holes in bottom of silverware basket
Removed old basket, put new one in. New basket fits but it is larger then the old one so it takes up more room leaving less room for dishes. My dishwasher is apartment size.
Service from PartsSelect was very prompt.
Service from PartsSelect was very prompt.
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- Customer:
- John from Norman, OK
- Parts Used:
- WD28X10103
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Replace Top Spray Arm
As suggested. Pull washer, remove screws from top and replace with new part. Very simple and easy if you follow steps furnished by this site.
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Discharge of water when draining
This seems to be a simple repair, but the push on nut is difficult to remove. Ended up damaging the case, so I am going to buy another dishwasher. If you plan to repair, make sure you pull the unit out to have plenty of room to work with.
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- Customer:
- Shoji from Arlington, MA
- Parts Used:
- WD12X271
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
missing wheels on lower dish rack
Very simple repair: assemble the wheel/clip assembly. Attach to lower dish rack.
I was very happy with the fast delivery by PartSelect.
I was very happy with the fast delivery by PartSelect.
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- Customer:
- David from Columbus, OH
- Parts Used:
- WD12X10327
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
upper rack wheel broken
took off the end clip, pulled the old wheel off and unclipped the bracket from the rack, then clipped the new assembly on...Simple!
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