GSB9930VG169 General Electric Dishwasher - Instructions
Jump to:
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
- Customer:
- Sharon from THE VILLAGES, FL
- Parts Used:
- WD35X21038
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The wheels on the lower rack of our dishwasher kept falling off.
Removed the lower rack. Took off the old wheels. Put the axles on the new wheels which took a little manpower, but became easier once you did a couple (there are 8 wheels). Then snapped the new wheels on the rack which was really simple. The new design is much improved to the old one. The wheels glide better, then they ever did. We're sorry we didn't think of this repair years ago and the cost was a fraction of the cost of a new dishwasher.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Daniel from Circleville, OH
- Parts Used:
- WD12X10304, WD28X265, WD12X10327
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
side ends were broken off so rollers came off every time we pulled the racks out
installed new rollers per diagram then installed side ends into sides. Couldn`t have been easier. Dishwasher is like new now.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- John from Friendswood, TX
- Parts Used:
- WD12X271
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Rollers were missing from front of the rack
The new rollers snapped into place on the rack, by simply pushing them in. I was able to do it by hand, my wife could not do the same, so you might use some pliers.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Ralph from McMinnville, OR
- Parts Used:
- WD12X10284
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Damaged rinse agent dispenser
Unscrewed old one and installed the new one.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Laurence from Clinton, MA
- Parts Used:
- WD12X10327
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Broken rack roller for upper tray
My suggestion is to replace all four rollers at the same time since they are all the same age. Fortunately, four rollers come in each pack you order. You need to remove the end cap on borh metal rack rods which takes a little doing. You cannot just pull the caps off. You need to twist the end cap to free up the little catch at the rear of the end cap. Once the end caps are off, just pull of the old rollers and install the new ones, replace the end caps and you're done.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Harry from SAINT LOUIS, MO
- Parts Used:
- WD12X10284
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
New home to me. Part lost
Put on a new cap.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- William from Ballston Spa, NY
- Parts Used:
- WD12X271
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Missing lower rack wheels
The repair was as simple as it could be. The real story is being able to find and replace the missing wheels. Your website makes it real simple to find the proper parts, order them and receive them in a few days. Your parts person; Jason was very nice to send me a little note concerning my order. I appreciate that personal touch. I will be a regular customer with that kind of service. Well done/Good Job.
Bill
Bill
Was this instruction helpful to you?
Thank you for voting!
Dishwasher not draining on all cycles.
My GE Potscrubber 940 would not drain on all cycles. After checking the basin traps and not finding any blockage in the water drain line, I suspected that the problem was with the drain solenoid, since the motor was running smooth. I removed the dishwasher, primarily by removing the water supply line on the left side from the water inlet valve and disconnecting the electrical connections. Make sure you turn off the water and electricity before you do any work on the dishwasher. With the dishwasher taken out and on its side, the drain solenoid unit will be visible near the motor in the middle assuming that the front bottom panel of the dishwasher has been removed. I found mine to be all crudded up. I removed the electrical connections and the solenoid bracket. Then by using my multimeter, I found a bad resistance reading (infinity) for the solenoid. I ordered the Drain Solenoid Repair Kit and replaced all the items except the plastic rocker arm. Naturally, just reverse your steps to get the dishwasher back together. Turn the water and electricity back on and fire her up. Check for proper operation and any leaks and you should be done.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Carl from Corpus Christi, TX
- Parts Used:
- WD28X10103
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers, Socket set
Dishes not clean after wash,White film all over.
Pulled unit out of cabinet took two top screws out of spinner spray arm and put back together.Old sprayer was plugged up not letting wash go through.Thanks for helping me fix and not replace unit.Saved at least 400.
Was this instruction helpful to you?
Thank you for voting!
Original Push on nut had corroded and was not retaining seal properly. Leaked water every drain cycle.
I would like to start-off by saying that I love this site . I've never been even remotely dissatisfied with parts I've ordered and the installation videos are awesome! I would recommend this site to anyone looking to repair appliances. Secondly, I am a retired mechanical designer with over 35 years of experience. I have a broad range of design experience in consumer, governmental, industrial and military part and product design. My opinion about the design having to do directly with my appliance is not very high and after talking with another local parts supplier discovered that this particular design is approximately 20 years old. I wonder how many dishwashers are leaking without the consumer realizing they have this problem. I followed the installation instructions provided by this site verbatim and the dishwasher still leaked like a sieve. This in my opinion goes back to my remarks concerning the design. This is a weak design at best and could benefit from an improvement in that area. After I installed the new parts, the push on nut (upon being seated onto the shaft for the drain valve flapper) was loose and spun freely. The push on nut did not properly compress the seal onto and around the flapper shaft nor into the valve housing. Water leaked through the seal as a result. I disassembled all of the parts again and placed a flat washer between the push on nut and the seal, to help compress the seal onto the flapper shaft and into the valve housing. The washer was a stainless steel flat washer with an ID that fit onto the shaft closely, but was a smaller OD than the seal. The washer was about 1/32" thick. Upon reassembly and observation, the dishwasher leak was stopped with the addition of the flat washer and my issue was resolved.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Jane from Clifton, NJ
- Parts Used:
- WD28X265
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Holes in bottom of silverware basket
Removed old basket, put new one in. New basket fits but it is larger then the old one so it takes up more room leaving less room for dishes. My dishwasher is apartment size.
Service from PartsSelect was very prompt.
Service from PartsSelect was very prompt.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Paul from Blairs, VA
- Parts Used:
- WD12X10304
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
broken off end caps, top would slide off, frustrating.
did it by hand, carefully flair out the plastic piece only enough to slide it into the metal rail.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Shoji from Arlington, MA
- Parts Used:
- WD12X271
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
missing wheels on lower dish rack
Very simple repair: assemble the wheel/clip assembly. Attach to lower dish rack.
I was very happy with the fast delivery by PartSelect.
I was very happy with the fast delivery by PartSelect.
Was this instruction helpful to you?
Thank you for voting!
Water leaking out during rinse cycle
Based on what I read from other people and partselect, it was fairly easy to ascertain what was wrong. I removed the solonoid valve by removing the two screws that held in place. Had to clean up the solonoid valve rod due to water leaking into it by running it on a wire brush. Pulled out the stop nut and old seal and replaced it with the new seal. Could not get the new stop nut on but it does not seem to move so let it go. Have to say that reading all the comments certainly helped me with the repair. Additionally, ordered parts by email at 10:30 in the morning and receiving them the very next day. Could not believe they were delivered so quickly.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Ronald from TROY, OH
- Parts Used:
- WD24X10018, WD22X10018
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
There was water remaining in the bottom after a wash cycle
and there was not supposed to be so I checked the drain and it was clean and I found a part in the back that looked like it was damaged from use and it was so I got a new part and changed it and that fixed the problem. I removed the screen from the bottom rear inside the cabinet that covers the nut and piston and I changed the part and that fixed the problem . Now no water stays in the bottom when the cycle is done.
Was this instruction helpful to you?
Thank you for voting!