GSB9930VG169 General Electric Dishwasher - Instructions

Removed 4 screws, took off basket covering, put new part in one turn, then replaced covering. Plumber had come out, I watched what he did, he had to order part and come back. I asked how much he didn't know but said cheaper than buying a new dishwasher. When he left I started calling around about the little plastic part that I needed. Part was $15.50. They called and said it would be $110.00. Needless to say I called them out and ordered the part myself and put it in. Took me like 6 minutes and cost $21.69. I was so mad about this situation that I even got my service call money back that I had already paid.

Took four screws out, unscrewed the piston & nut assembly by hand installed the new one. Cycled the dishwasher & it worked perfectly.

I disconnected the electrical wires. Then disconnected the support strut and the two hose clamps. I was then able to remove the motor /pump assy where I completed the disassembly of the solenoid linkage and pump assy. I removed the solenoid shaft seal. I disassembled the impella parts & the motor shaft seal. I reassembled using new seals, impeller, and grader nut. The only tricky step was waking up to the fact of a left handed thread on the grader nut. I re-installed the motor/pump unit, tightened the hose clamps, connected the electrical wires, & support strut.

The newly purchased wheels have a little different design and could be installed in a matter of few seconds.

Removed the lower rack and installed new wheels with clips

First I opened the package and screwed the new dispenser cap into place.

Disconnect water line and screws (2) holding dishwasher under cabinet, and clamp for wastewater line. Pulled dishwasher out, turned on its side, and removed pump. Disassembled pump per instructions (great instructions) and installed new parts. Reversed to reassemble and except for a loose clamp that leaked (I tightened) it went well. Just under 1 hour.

Inserted wheels on socket and then into the dishwasher rack.

installed part on inside end of rail. no tools needed. original part wouldn't stay on rail. finished in 2 minutes
wife happy

We knew roughly how we needed to put the cap on the rail, but our technique of simply forcing it in the end of the rail wasn't working. The trick is to bend the moveable part of the plastic cap inward while you're sliding it in, and it clicks right into place.

The location of the cap we were replacing was the upper back left, which made it a little tricky to reach back there and insert it, especially for a bigger guy like myself. We took the bottom rack out and my smaller wife was more easily able to lean in the dishwasher and reach back there to insert it.

Turn off power at breaker box.
Remove lower covers and 2 screws into counter top.
Verify sufficient length on water and electrical connection to allow sliding dishwasher out approx. 2/3. I disconnected the electrical at the j box on the dishwasher. If you must disconnect the water line, shut off supply, usually located under nearby sink, and provide a rag or sponge for small amounts of water left in supply line.
Carefully pull back the insulation to expose two screws on top where water line runs into the center.
Pull the top tray part way out and reach in to hold the spray arm while removing the screws. The spray arm will easily drop out.
Hold the new spray arm in place making sure the raised screw posts push into the holes, then reinstall the two screws. Done. Pull insulation back into place, retape if necessary. Reconnect electrical and water if necessary.
Slide unit back in, checking alinement. Rescrew to counter top and reinstall lower covers. Task complete. 15 mins if prepared. 30 mins if both elect. & water are disconnected and you are somewhat hesitant.

I just plugged in the model number and a screen came up that showed all the part numbers that made up the model. picked out the parts that we needed and ordered it and within 2 day we had the new basket that we needed for our dish washer.
the service and ease was better that going to the appliance store and picking up the basket.
I was very happy the the service.
Donald Brown

i removed the old power tower with a regular plumbers pliers spining SLOWLY and firmly but no too firm until it broke loose and unscrewed. I reintalled the new tower oppisite how i removed it being carefull not to overtighten. all is well. it was very ez, so much in fact that my wife thought she was going to be able to read a book waiting for me "all afternoon" to fix it! Bad news, I had to take her shopping!

i was impressed with the ease and speed of normal delivery of this part. this is a quality company. JS

First, I drained the water from inside the washer and removed it from under the sink. I wasn't sure if I had a clog in the drain line, so I dissasembled the drain under the sink and cleaned that as well. While cleaning under the sink my wife found her $4000 dollar ruby that fell out of her mothers ring a couple weeks earlier. It must have dripped out of the trap while I had water draining everywhere. Put drain back together and moved on to the dishwasher repair. Parts were easy to install after laying the dishwasher down on its front to access the bottom back side. Hooked everything back up and slid it back under the countertop and away it went. Had one small leak after running (water in line wasn't tight enough). A twist with a pair of pliers and that was resolved.
Fast shipping by the way! I paid a little more for the exit washer than I wanted to, but with shipping only from one source and delivery of parts at the same time made downtime as little as possible. I'm sure I saved $100 dollars or so by using this website for parts and tech info. And recovered a precious stone to boot.

Went to repair parts on troubleshooting and found check valve assembly to be most common problem. Went to parts diagram to locate assembly and found it somewhat confusing as to exact location. Ordered part(s) on percentage as the problem. Received part next day (great)! Pulled dishwasher out and found I did NOT need to do so to replace check valve which is replaced without having to remove dishwasher. The gasket replacement was not necessary as it seals sump area from bottom of dishwasher and not the valve as it appears on the parts diagram. It took about 2 minutes to replace valve itself and it was the cause of the problem.