GSD4911X00BB General Electric Dishwasher - Instructions

Removed the dishwasher from the cabinet. Turned it on it's top side. Removed the exit hose from the pump with a nut driver and replaced the flapper. Reconnected the hose to the pump.

Once the new motor and pump kit arrived. I removed the dishwasher, turned it upside down and replaced the motor and pump with the new one per the directions. Difficulty came in feeding the electrical wire/plug back through the cabinets. Once done, turned on the dishwasher, filled the tub, then manually moved the dial to drian. The water still would not drain from the tub. I searched further for the problem. Here it is; Found the air gap tube was plugged with food. Once I removed, cleaned and reinstalled the air gap, the tub drained fast and everything works great. So, I hope you folks put this up in your troubleshooting section for others to check before buying a pump and motor kit. If you had, I would have been able to check out the air gap, clean it out first before spending $140.00 for a pump and motor kit I didn't need. Anyway, lessons learned..Jeff

The leak was coming from the drain valve shaft and I found the tips to replace the seal from this website. I was able to reach everything without removing the dishwasher from the cabinet. Once I got the cam lifter off the old push on nut was corroded so it was easy to get off. The old seal was recessed so I used the point of an ice pick to gently pry it out. The new seal was easy to push in place but the push on nut was a bear. I saw other comments about using a deep socket to push it on but I didn't have one the right size. I was able to hold the end of the shaft with pliers and pushed the nut in place using a screwdriver. Ran a short cycle and no more leak. Thank goodness for this website. Found the part easily and the other written comments were very helpful.

Replaced with a new rinse aid fill cap.

do not know where to position the detergent door arm when reinstalling the inner door. cannot get the detergent door to function. tried several positions. HELP. I do not have the mechanical timer switch, its electronic finger touch.

I watched the video and did exactly what he did. I am a novice when it comes to repairs. I learn as I go. This repair went flawlessly. Ordering was quick and easy. The part arrived quickly. The repair took less time than expected. The part was what I needed and nothing else broke or went wrong when repairing the original problem. It was a 100% success.

Removed 4 screws, took off basket covering, put new part in one turn, then replaced covering. Plumber had come out, I watched what he did, he had to order part and come back. I asked how much he didn't know but said cheaper than buying a new dishwasher. When he left I started calling around about the little plastic part that I needed. Part was $15.50. They called and said it would be $110.00. Needless to say I called them out and ordered the part myself and put it in. Took me like 6 minutes and cost $21.69. I was so mad about this situation that I even got my service call money back that I had already paid.

Old baffles lift out and new ones installed - very easy

I simply removed the front toe kick panels.
The solonoid is staring you in the face.
I removed the small nuts on back side of the solonoid bracket and removed the retaining clip and springs.
I installed the new solonoid and was very surprised how easy it was.

I DID turn the power OFF at the breaker panel prior to starting the repair.

turn circuit breaker off

Remove 7 screws holding internal panel on door
pull panel up and off,be careful to clear door handle through slot on front. Put a weight of about 8 pounds on the door to hold it open

Remove six screws holding the circuit board, and the small black switch assembly and the pop the control board out. Swap electrical connections from old to new board. Reassemble in reverse
screws should be tightened with fingers on screwdriver only (metal in plastic)

Clean up and collect kiss from spouse

Unplugged unit, unscrewed screws on top of dishwasher attached to countertop, undid water supply and drain hose that goes into tee with garbage disposal. Using crescent wrench turned front leveling screws up all the way and slid/rocked dishwasher out from under the counter - I had no problem leaving back leveling screws down. Turned dishwasher over on some towels (it WILL leak some water so spread out some towels!) so it was oriented like the directions that came with pump and motor. The directions were good, although color or a picture might have been more helpful. CHECK the new pump/ motor unit CAREFULLY for any loose debris from packing etc. I had a small piece of plastic that was in the top of the motor that goes in the dishwasher bottom that rattled around after I installed everything and put it back. I was able to get to it from the drain assembly in the tub but it made a heck of a racket at first. All in all, I had a great experience. I'm glad I ordered the pump and motor even though I only thought I needed the drain solenoid because when I took the old unit out, the prop on the old impeller was almost gone. Easy to order, good customer service (I called with a question and talked to a wonderful customer service representative!), good directions and easy to do. I'd say a 4 out of 10 in terms of difficulty. Thanks PartSelect!

Took four screws out, unscrewed the piston & nut assembly by hand installed the new one. Cycled the dishwasher & it worked perfectly.

Remove two front mount screws from counter top
Lower dishwasher floor feets
Pulled electric leads cover and disconnect electric leads
Pulled dishwasher out and leaned on it's back
Sorry missed a step turn off breaker to dishwasher
Removed water line and drain hose
Removed motor/pump using only a socket setup and cross tip screw driver
Installed new motor/pump using same tools as removal
Stand dishwasher back up push back into space and reconnect all item mention in removal
Turn back on breaker
Ops check dishwasher
Done.

Only getting "humming" sound from dishwasher. Although water had filled the dishwasher tub, pump/motor would not operate. After some research, figured the motor had siezed and I had to replace the pump/motor assembly as mentioned on this site. The kit came in a couple days and I reserved a Sunday afternoon for the repair which I had never done before. Hardest part of repair was unhooking and removing dishwasher from under counter and then getting it back in proper place. I would suggest providing some instruction within the repair instructions showing how the dishwasher is installed or how to remove it as I had never installed one so I was not quite sure what screws etc I needed to remove on the dishwasher itself to start to remove it? I was able to find the original installation instruction for the dishwasher and found that all you had to do was remove two screws from the inside top of the dishwasher which were securing it to the bottom side of the kitchen counter and then the whole thing just slides out. Once removed, turned dishwasher over to access bottom where pump/motor is located. After determining which diagram to use with the instructions, proceeded to replace the motor/pump assembly. It came out easily after wrestling with some corroded bolts/nuts and the existing pump inlet and outlet hose clamps. Mine were old and worthless and no new ones (3-4") are supplied with the kit. Had to run to hardware store to get new hose clamps for the inlet/outlet of the pump before intalling new one. Suggest new hose clamps be provided with the kit. Only thing that was not too clear in instructions was when reconnecting power wiring harness to motor. By looking closely at the instruction diagram I was able to locate what looked to be the right power extension harness from the bag of parts and attach it to the existing power wire harness and the new motor. Suggest also that you somehow better distinguish or identify the proper way the power wire harness should be fastned to the motor? The existing power wires were both the same color and both the female and male connections for the power at the new motor were identical leaving you to guess which wire goes to which connection. After re-installing dishwasher, put about a gallon of water in bottom of unit prior to starting and then put it through a few cycles. It has been working just like new. Suggest having a helper when removing and re-installing dishwasher from under kitchen counter to assist with the power cord, water line, drain line, and help to turn the dishwasher upside down and right side up again.

The symptom was that none of the dishwashers light came on – it was totally dead
With this repair the important thing was making sure I was replacing the right part. I also tested parts in order to avoid disassembling more than I needed. I checked the following:
1. Circuit breaker
2. Electricity was getting to the connection box underneath the dishwasher. (Require removing panels between DW door and floor).
3. Next I disassembled the DW inner door and checked the switch. Power was getting to the switch. When depressed, power was go on both sides of switch.
4. I pulled out the electronic control assembly (ASM) and checked that power was getting to the ASM; it was. (Note: be careful about what you touch, there is 110 volts out in the open).
5. I pulled the ASM from the enclosing plastic box that surrounds it. I looked at the circuit board to trace where power went from the connector. Not surprisingly, it went through a fuse then to a transformer.
6. I checked the fuse two ways: I checked it hot: power was getting through the fuse. I also unplugged the power and checked the resistance. The fuse was good.
7. Set the Volt-Ohm meter back to 300 Volts AC range – do not risk putting 110 volts into the ohms setting.
8. 110 volts was getting to the primary side of the transformer. There was no voltage on the other side.
9. I unplugged the power and checked the resistance of the primary side of the transformer. It was “open” – meaning a wire is broken inside the transformer.
10. This confirms the problem in on the ASM board. If I knew the voltage on the secondary of the transformer and radio-shack had such a part I guess I could try unsoldering it and replacing it. But I didn’t know that and there were signs of water corrosion on the board so I replaced it.
11. PartsSelect made the look up easy. Delivery was fast. The DW now works again.