GNSC347P00WW General Electric Dishwasher - Instructions

Installed new lower rack wheel kit

My GE dishwasher had a problem. The upper rack would fall into the lower rack when loaded breaking dishes! Turns out, the front rollers on the upper rack were broken so that the supports would just pull out. So, I found the parts on this website easily. I then took off the plastic plug on the support which is easy to do. There is a flange you bend towards the rear of the dishwasher to release the plug. Once released you have access to the rollers, which just snap off easily. The new ones snap on easily. Reverse the cap removal, and you are done!

UNPACKED WHEELS AND CLIP. USING NEEDLE NOSE PLIERS SQUEEZED WHEEL TIP TO INSERT IN WHEEL. REMOVED OLD WHEELS AND RETAINER BY HAND. INSTALLED NEW WHEELS INSTALLED AND NEW RETAINERS

Took screws out of door panel to get to the latch and replaced old latch with new one. Super easy

Followed the very excellent instructions provided on website by Hotpoint/GE

Squeeze the new link to the cable hook with pliers while locking the vise grip to the cable for easier handling. Then, using the vise grip on the cable, hook the other end of the link to the dishwasher door hook

The hardest part is removing the plastic stop on the end of the two slides that support the roller rack. My unit was very old and I was afraid the plastic was brittle. Fortunately, the plastic could still be bent without breaking. You need to physically bend the plastic stops to remove. They came out easily, but you do need to apply some force.

Replacing the rollers was simple. Replacing the stops was easy once you understand how to pry them out. I would recommend trying to remove the stops with your hand only at first. You are less likely to damage the plastic.

With coin, to remove the end cap from the front inside of the rail, insert the edge of the coin into the side of the end cap and push the coin to the rear while rotating the end cap to the inside of the tray until it comes free. Don't force. Pepeat for other rail. Repeat to reinstall end caps. You can can now slide out the the tray. Use long nose pliers to remove old rollers and insert new roller(s) on same prong. Do all 4. Reinsert tray and end caps.

Pulled out the top tray fully, popped off the end caps. Removed the tray and placed it on the cabinet top. Popped off the old rollers and snapped on the new rollers. Replaced the tray into the dishwasher, Popped the end caps back on and I was done.

I watched the convenient video and saved an old machine that I've grown to love. Plus I didn't have to pay a repair service or have to buy a new machine.
Thanks GE,
T. Dunn

Repair was easy. However, this did not solve the problem.

Followed the sequence from on line video provided by PartSelect. Knowing the sequence and the secret of the push on nut made the replacement simple. My dishwasher is built in therefore I pulled my dishwasher half way out to gain better access and did not need to disconnect drain or water supply. Just unplugged the power and went to work.

See GE web site for repair instructions. Take out screws at top of door. Slide unit out there is a spring on each side of the door just look at the good one for details. Easy fix. About 30 minutes.

I am a 72 year old woman. The video that came with the order were perfect!! Watched a couple times and fixed it myself. My sons were definitely impressed. Thanks

I watched the video instructions and it looked easy! The old gasket just pulled right off easily! Installation of the new gaskets was quick and easy!