GDF620HGJ2WW General Electric Dishwasher - Instructions
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- Customer:
- Annie from NEW PHILA, OH
- Parts Used:
- WD21X31902C
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Dead dishwasher
It took a little googling and YouTubing to find the problem and solution, but once we had this UI board in hand, the installation was simple.
Most of the labor and little bit of struggle was taking the dishwasher door apart to get to the UI board.
Make sure to follow the instructions in the package to configure for your model, which was straightforward and simple enough to do.
Once the door was back together and reinstalled, she worked like a dream. The display also seems brighter to me. We haven't had the "random singing" that the dishwasher was doing before the original UI board went out either.
You can do this fix!
Most of the labor and little bit of struggle was taking the dishwasher door apart to get to the UI board.
Make sure to follow the instructions in the package to configure for your model, which was straightforward and simple enough to do.
Once the door was back together and reinstalled, she worked like a dream. The display also seems brighter to me. We haven't had the "random singing" that the dishwasher was doing before the original UI board went out either.
You can do this fix!
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- Customer:
- BENJAMIN from ONALASKA, TX
- Parts Used:
- WD12X26146
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
3 Plastic rollers on bottom of dish basket came off and melted by the heating coil in dishwasher,
Simply pick the basket up to slide wheels onto axles and push in until they lock in place.
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- Customer:
- Carl from Mesquite, TX
- Parts Used:
- WD21X31902C
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
No illumination on controls and no response from buttons
Shut off power to the unit, removed the front lower trim and under counter screws, then I disconnected the wiring from under the door leading to the UI at the top edge of the door. Removed the front door, separated and disassembled the outer door cover, I then removed the UI control board from its housing and the clear cover and reassembled the parts in reverse order and turned the power back on. FOLLOW the included instructions on connecting the pins on the new UI by cross reference the model number.
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- Customer:
- Brian from GRAND MARSH, WI
- Parts Used:
- WD08X23476
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Water was leaking at the bottom of the door
The old gasket pulled right out with no tools needed,
The new gasket went in the same way.
Results:
It did help on one side, but the bottom gasket also needs to be replaced it has a couple of tears one on each end.
Next Steps:
When the bottom gasket gets here I will replace that and it should be as good as new.
The new gasket went in the same way.
Results:
It did help on one side, but the bottom gasket also needs to be replaced it has a couple of tears one on each end.
Next Steps:
When the bottom gasket gets here I will replace that and it should be as good as new.
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- Customer:
- Paul from DURHAM, NC
- Parts Used:
- WD21X31902C
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
No response from control panel buttons
The problem is described perfectly at the start of this video:
https://www.youtube.com/watch?v=mxPpRjxVyPo
This video, between 5:30 min and 7:10 min of the video, led me to believe it was the user interface module not the master control board.
https://www.youtube.com/watch?v=mxPpRjxVyPo
This video showed me how to replace the UI board on my exact model of dishwasher.
https://www.youtube.com/watch?v=2scYMl-0f8s
https://www.youtube.com/watch?v=mxPpRjxVyPo
This video, between 5:30 min and 7:10 min of the video, led me to believe it was the user interface module not the master control board.
https://www.youtube.com/watch?v=mxPpRjxVyPo
This video showed me how to replace the UI board on my exact model of dishwasher.
https://www.youtube.com/watch?v=2scYMl-0f8s
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- Customer:
- James from MILLSBORO, DE
- Parts Used:
- WD21X31902C
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers, Socket set
Dishwasher was dead. Power board had correct voltages.
Followed video instructions and all went went well.
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- Customer:
- Herminio from TOMS RIVER, NJ
- Parts Used:
- WD21X10490
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
Door 1witch stopped working
1. Turned off circuit breaker
2. Pulled out dishwasher
3. Disconnected switch and popped out switch
3. Popped in new switch and connected
4. Pushed dishwasher back into place
5. Turned on circuit breaker
6. Turned on dishwasher and it worked
2. Pulled out dishwasher
3. Disconnected switch and popped out switch
3. Popped in new switch and connected
4. Pushed dishwasher back into place
5. Turned on circuit breaker
6. Turned on dishwasher and it worked
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- Customer:
- Stephanie from Huntsville, AL
- Parts Used:
- WD12X32798
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
The soap dispenser was not opening during the washing cycle
Took off the door and separated the two door pieces. Unscrewed the old dispenser and replaced it with the new one.
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- Customer:
- Ryan from Saint Joseph, IL
- Parts Used:
- WD15X26140
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers
No water in dishwasher
It took longer to uninstall and reinstall the dishwasher than it did to change out the part
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- Customer:
- Randal from TWIN FALLS, ID
- Parts Used:
- WD21X10519
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Socket set
Wife said Dishes were not Drying and leaving Spots !
I tested Heating Element with Ohm Meter-Direct Short (if open it would have been bad and I would need to replace the element. Per the Website Troubleshooting for GE dishwasher, it said Heating Element (65%), Float Switch (32%), or Computer Board (only 3% Chance of it being board). So I ordered Float Switch. Later I noticed that the dishwasher would not change wash cycles from Heavy, Normal or Light.
So I turned the Circuit Breaker on and off. This fixed the Wash Cycle.
When the Float Switch Came in, I installed it in a few minutes watching the video on the GE Troubleshooting Page. Later when it was running I checked the operation and when I opened the door, the wife says seeing the steaming water, You fixed it, the Water is Hot now ! It was all about Hot Water, not the Heating Element at all ! And I think everything was fixed when I flipped the Circuit Breaker on and off and re-set the computer board. I think replacing the Float Switch was good maintenance, cause it was really dirty and needed to be replaced soon anyway. And it may have avoided my wife's next misdiagnosis with our dishwasher. This was 2 weeks ago, and all is well.
Sincerely,
Scott
So I turned the Circuit Breaker on and off. This fixed the Wash Cycle.
When the Float Switch Came in, I installed it in a few minutes watching the video on the GE Troubleshooting Page. Later when it was running I checked the operation and when I opened the door, the wife says seeing the steaming water, You fixed it, the Water is Hot now ! It was all about Hot Water, not the Heating Element at all ! And I think everything was fixed when I flipped the Circuit Breaker on and off and re-set the computer board. I think replacing the Float Switch was good maintenance, cause it was really dirty and needed to be replaced soon anyway. And it may have avoided my wife's next misdiagnosis with our dishwasher. This was 2 weeks ago, and all is well.
Sincerely,
Scott
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- Customer:
- GARY from SOAP LAKE, WA
- Parts Used:
- WD12X32798
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
The soap dispenser was broken os to save money I ordered one on-line
The repair instructions were great and the repair went well. The repair took less than an hour.
Thank you
Gary
Thank you
Gary
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- Customer:
- Benjamin from VIENNA, VA
- Parts Used:
- WD21X10519
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers
The dishwasher was filling normally, but was not heating the wash water nor heating the dishes for the final dry. Dishes were not being properly cleaned and were not at all dry after the cycle.
I replaced the flood switch following instructions shown in readily available YouTube videos. In short, you remove the coarse and fine filters, then take out the bracket holding in the flood switch and finally the switch itself. After replacing the switch, the dishwasher works normally again.
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- Customer:
- Travis from SUMMERVILLE, SC
- Parts Used:
- WD21X31902C
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Screw drivers, Wrench (Adjustable)
No power at display panel
I ordered the part recommended.Replaced,still no power.The next part was going to be another $175.00.It was better to stop and get a refund than put $300.00 into a six year old.dishwasher.I should be getting a refund any day now.Parts select was very helpful in that regard.
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- Customer:
- Jake from SACRAMENTO, CA
- Parts Used:
- WD22X33499
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
The heating element on our dishwasher burned the lower spray arm, melting it in 2 pieces
Simply unscrewed the old damaged arm and screwed the new one on, took less than a minute
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- Customer:
- Jason from TULARE, CA
- Parts Used:
- WD12X32798
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Detergent module latch won’t close, latch broken
-Disabled power.
-1/4” nut driver to take off kickplate.
-Unplug wires harness to door
-Dismount dishwasher from cabinets and pull out 4-6 inches
-uncouple spring pulley from door hinges.
-Open dishwasher door about 4 inches and pull out and up to remove
-Lay door down and remove 4 -T20 star bolts and two 1/4” bolts from door hinges(the door hinge has four bolts, but only remove one from each hinge that connects to the inner plastic door)
-remove vent cap and push up on interior plastic door casing to separate outer and inner door.
-Unbolt the soap dispenser module via 1/4” bolts and replace with new module. (be sure to line up module and gasket properly, installing 1/4inch bolts crossways, slowly tightening each bolt for a perfect seal).
-Reassemble the inner/outer doors and reattach to dishwasher in reverse order.
Be sure to plug the doors electric harness and kickplate.
-Plug the dishwasher back in and run it through a test.
I recently replaced the user interface, which took about 30 minutes. A week later replaced the soap dispenser module, which took 20 minutes. Disassembling the door was easier the second round.
I would read this project very easy for somebody with technical skills and easy with no prior skills
-1/4” nut driver to take off kickplate.
-Unplug wires harness to door
-Dismount dishwasher from cabinets and pull out 4-6 inches
-uncouple spring pulley from door hinges.
-Open dishwasher door about 4 inches and pull out and up to remove
-Lay door down and remove 4 -T20 star bolts and two 1/4” bolts from door hinges(the door hinge has four bolts, but only remove one from each hinge that connects to the inner plastic door)
-remove vent cap and push up on interior plastic door casing to separate outer and inner door.
-Unbolt the soap dispenser module via 1/4” bolts and replace with new module. (be sure to line up module and gasket properly, installing 1/4inch bolts crossways, slowly tightening each bolt for a perfect seal).
-Reassemble the inner/outer doors and reattach to dishwasher in reverse order.
Be sure to plug the doors electric harness and kickplate.
-Plug the dishwasher back in and run it through a test.
I recently replaced the user interface, which took about 30 minutes. A week later replaced the soap dispenser module, which took 20 minutes. Disassembling the door was easier the second round.
I would read this project very easy for somebody with technical skills and easy with no prior skills
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