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GDF620HGJ2WW General Electric Dishwasher - Instructions

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All Instructions for the GDF620HGJ2WW
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Customer:
James from MILLSBORO, DE
Parts Used:
WD21X31902C
Difficulty Level:
Really Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers, Socket set
Dishwasher was dead. Power board had correct voltages.
Followed video instructions and all went went well.
7 of 7 people found this instruction helpful.
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Customer:
Paul from DURHAM, NC
Parts Used:
WD21X31902C
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
No response from control panel buttons
The problem is described perfectly at the start of this video:
https://www.youtube.com/watch?v=mxPpRjxVyPo

This video, between 5:30 min and 7:10 min of the video, led me to believe it was the user interface module not the master control board.
https://www.youtube.com/watch?v=mxPpRjxVyPo

This video showed me how to replace the UI board on my exact model of dishwasher.
https://www.youtube.com/watch?v=2scYMl-0f8s
7 of 7 people found this instruction helpful.
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Customer:
Missy from BOWDLE, SD
Parts Used:
WD13X10071, WD21X10490
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
dishwasher would not start
I watched a step by step video provided on the Fix It app. Easy to follow directions and only took minutes to tear apart and put back together. Didn't even require help from my husband. Although the latch and striker were not the problem, contacted parts select and they then recommended the electronic control board, they ordered it, had it shipped to me within a few days, another really easy fix I did using the You tube video. Fixed the problem lickety-split. I will never go without my fix it app. Entered all my appliances. Sure beats spending hundreds on appliance repairmen! Thank you Parts Select!
8 of 11 people found this instruction helpful.
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Customer:
Jeffrey from BENNINGTON, VT
Parts Used:
WD15X26140
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
No water
just bolted on the new one and hooked up the hose
7 of 8 people found this instruction helpful.
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Customer:
Jay from ABINGDON, MD
Parts Used:
WD15X26140, WD01X22514
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Pliers
Valve was leaking
Took old valve assembly off and replaced with new assenbly
7 of 8 people found this instruction helpful.
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Customer:
Rickey from POPLAR BLUFF, MO
Parts Used:
WD22X33499
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Lower spray arm broke
Opened the door, put arm on bottom, slid in and twisted. Very, very easy. The right part means a lot. Thank you very much. “ Ol Stump”.
7 of 8 people found this instruction helpful.
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Customer:
Ronnie from PHILADELPHIA, PA
Parts Used:
WD19X25187
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Drain pump would not work. Water left in the bottom of the dishwasher.
Dishwasher is under 2yrs old and suddenly failed to drain due to the drain pump not working. I read the reviews on how easy it was to change and went ahead and purchased one. After removing the screw from the appliance bracket under the counter and the two screws from the base plate, it was easy to pull the dishwasher from under the counter and away to flip to its side. I would recommend draining the drain hose first and making sure no water is in the tub. Keep a towel nearby. Removing the drain pump was simple. I needed a nose tip pliers to remove one of the hose clamps and a screwdriver for the other clamp. Once the pump was removed, I opened the old pump by twisting the top part while pressing the tabs to remove upper housing. There was a broken piece of glass that had wedged itself in the mechanism which prevented the pump from working. I wish I had checked that first, before purchasing a new drain pump. I kept the old pump as a backup for the future. It took no more than 20 minutes to get the pump replaced and the dishwasher back in place. Dishwasher drains just as new. By the way, costed under $100 with delivery. An appliance repair company wanted $250!!
Not the first time PartSelect saved me money and won’t be my last!
6 of 6 people found this instruction helpful.
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Customer:
Steve from CHASKA, MN
Parts Used:
WD19X25187
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Dishwasher Would Not Drain
I checked all the drain lines and filter for blockage. All looked good. I unplugged the unit and unscrewed the two screws adhereing the dishwasker to the counter. I shopvacced the water out of the bottom of the unit, slid it out, and carefully placed it on its back to access the pump. I unplugged the power to the pump, removed the intake and outake ring fasteners. Carefully removed the pump and inserted the new part, mopping up water as I went. Replace the rings, plugged in power to the pump, righted the unit and put it back. Replaced filter with the one that came with the kit.
6 of 6 people found this instruction helpful.
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Customer:
Carl from Mesquite, TX
Parts Used:
WD21X31902C
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
No illumination on controls and no response from buttons
Shut off power to the unit, removed the front lower trim and under counter screws, then I disconnected the wiring from under the door leading to the UI at the top edge of the door. Removed the front door, separated and disassembled the outer door cover, I then removed the UI control board from its housing and the clear cover and reassembled the parts in reverse order and turned the power back on. FOLLOW the included instructions on connecting the pins on the new UI by cross reference the model number.
6 of 6 people found this instruction helpful.
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Customer:
Jason from WESTON, WV
Parts Used:
WD21X10519
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Dishwasher would not receive water when started
The service lady looked up possible trouble items and narrowed it down to the flood switch. Being the most likely cause, I ordered a new one. I removed both trays, the lower sprayer, and both screens. The flood switch has an electric plug on the bottom of it that just pulls off. Just as with other appliance repairs, I actually got the old flood switch to work again before trying the new one. I should have tried to free up the float before ordering the new one. But in case this happens again, I’ll just put the new one in.
6 of 7 people found this instruction helpful.
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Customer:
John from CROSSVILLE, TN
Parts Used:
WD13X10071, WD21X10490
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Dishwasher won't start.
Nightmare!!! The Striker latch did not pop out with a screwdriver as it was supposed to. The whole dishwasher needs to be disconnected and pulled out, then front door removed and totally disassembled to remove the screw to replace the striker latch. lots of work to replace a striker latch. Bad design!
7 of 10 people found this instruction helpful.
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Customer:
Lori from ALLENDALE, MI
Parts Used:
WD21X31902C
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
The control panel went out
READ THE INSTRUCTIONS THAT COME WITH THE PART! After taking the dishwasher apart and installing the new part...it still didn't work. Then we read the instructions that came with the part. There are different settings on the part depending on your model of dishwasher. We removed the part, set it to our dishwasher, and it works perfectly. The job could have been quicker if the instructions had been read first.
5 of 5 people found this instruction helpful.
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Customer:
Tina from SOUTH WEST CY, MO
Parts Used:
WD24X29378
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
I had a hole in the drain line of my dishwasher.
It was relatively easy to fix. I unscrewed the mounting screws from the cabinet, slide the dishwasher out to access the pump under the dishwasher, I did raise the dishwasher on the left side and steadied with a stool to make access to the pump fitting easier. Then I loosed both clamps at the ends of the hose ie. from the dishwasher pump and the connection to the sink drain line, pulled the clamp off of the end that connects to the pump and placed it on the new hose connection, I removed the old hose, connected the new one and tightened the drain line connections. I placed the hose in the hose holders on the side of the dishwasher slid the dishwasher back into place and secured it in place with the mounting screws.
5 of 5 people found this instruction helpful.
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Customer:
Mark from FAIRFAX, VA
Parts Used:
WD15X26140
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
Dishwasher would not start Would run if you added 2 qt. water manually
Unplugged power.
Shut off water supply.
Remove the kick panel.
Unscrewed dishwasher from under cabinet and side screws. lower feet to reduce tension.
As you slide the dishwasher out, be sure all lines (Drain, water supply, electric are free to move with dishwasher.
I was able to hold the dishwasher at an angle to easily get to the valve. After removing the the valve, i screwed the new valve back into place. I removed the Line between the valve and Dishwasher. Putting the line on the new valve. I removed the water supply line from the old valve and installed it on the new valve.
Placed the dishwater back in place and screed it back in. I ran the cycles. everything works!
I replace the kickpaner a couple of hours later. Check to make sure there were now leaks.
5 of 5 people found this instruction helpful.
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Customer:
Annie from NEW PHILA, OH
Parts Used:
WD21X31902C
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
Dead dishwasher
It took a little googling and YouTubing to find the problem and solution, but once we had this UI board in hand, the installation was simple.

Most of the labor and little bit of struggle was taking the dishwasher door apart to get to the UI board.

Make sure to follow the instructions in the package to configure for your model, which was straightforward and simple enough to do.

Once the door was back together and reinstalled, she worked like a dream. The display also seems brighter to me. We haven't had the "random singing" that the dishwasher was doing before the original UI board went out either.

You can do this fix!
5 of 5 people found this instruction helpful.
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All Instructions for the GDF620HGJ2WW
31 - 45 of 131