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PDT720SSH7SS General Electric Dishwasher - Instructions

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All Instructions for the PDT720SSH7SS
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Customer:
louis from ROCKTON, IL
Parts Used:
WD28X20164
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Lower rack was broken/ rusted
Just snap part in position quick to do.
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Customer:
Earl from WINCHESTER, TN
Parts Used:
WD19X25187
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set, Wrench (Adjustable)
Water would not drain.
Unhook water line . Turn off power to dishwasher. Remove dishwasher from under counter. Lay it on its back. Loosen clamps on drain pump and remove pump. Install new drain pump and tighten clamps. Be sure to put hanger in the hole on the pump. Very easy job. Reinstall water line and put dishwasher back under counter. Turn on power to dishwasher. Go to go.
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Customer:
Ivan from MANSFIELD, TX
Parts Used:
WD19X25187
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Dishwasher Not Draining
The pump went out after a few months of very loud noise during the drain cycle and then one day no drain or noise. A bit of research shows that this pump goes out frequently on this model so I ordered a new pump after inspecting the old pump for a clog or snag on the rotors.

The Install:
After removing the dishwasher from it's installed location and turning it on it's side (unplug water and electric of course), I was able to remove the pump from the two lines that connected it to the dishwasher and the drain line. I also had to unplug the pump from an electric connection to the dishwasher. Swapping out the new pump was the same but in reverse. Not a hard install, only simple tools required.

One note, my electric connection to the dish washer was different on this model pump since they changed the original part but there is an adapter included with this part so make sure it is in the box and fits before beginning.
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Customer:
Paul from PLAINFIELD, IL
Parts Used:
WD26X23258
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
Stopped circulating water from sprayer arms
The repair is easy for most if you have basic skills.

1. Cycle your unit to make sure all the water in the tub is emptied. (Start a cycle then cancel it which forces it to empty)

2. Turn off the power at the circuit/fuse panel & also turn off your water supply going to the unit which is usually under the sink with your sink plumbing.

3. Have a few old towels handy, there will be a little water but nothing that requires a wet shop vac, etc.

4. Remove the bottom kickplate (should be a screw on each side of the front of unit)

5. Disconnect the power supply wiring to make removal easier.

6. Disconnect the water supply line (have a towel handy there will be a little water in the supply line)

7. Unscrew the mounts either at the top and/or sides of the washer depending on the install method into your cabinetry.

8. Carefully slide out the unit.

9. Carefully turn the unit on its side or upside down depending on your preference to work on the underside where the pump is located. Again have a towel or two handy there will be some water that leaks out from the tub even after forcing an empty cycle.

10. The circulation pump is easy to remove. First plug the power line, there is a clip to disengage to separate the plug. A small flat screwdriver will help.

11. If this is a first time being replaced it will probably have crimp style hose clamps on the two lines coming off the pump. Again a small screwdriver will help pry it apart. Throw these away your pump kit will have new hose clamps for installation.

12. Once these clamps are removed you can slip the hoses off and the pump will be free to remove from the unit.

13. Installation is easy. Make sure the rubber hoses seal completely around the unit before clamping. Pay attention to make sure its sealed evenly, your unit will leak water otherwise once its functioning again.

14. My recommendation is to reassemble, slide the unit back into your cabinetry and hook your power and water supply up. Before you screw the unit back into place and close up the bottom panel, start a quick cycle. Within that first minute when the unit is filling and starting the circulation pump you can watch underneath and make sure your circulation pump lines are sealed and not leaking. Once satisfied, you can then stop the unit and finish securing the unit with mounting screws and closing up the bottom kickplate panel.

Good luck! You can do this :)
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Customer:
Mary from KINGSVILLE, MO
Parts Used:
WD19X25187
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Drain pump quit draining
My granddaughter's fian'ce actially replaced the pump.
He pulled the dishwasher out, tipped it over and quickly and easily replaced the pump.
I had already snapped the converter on to the pump so it was ready to hook up. I had read previous messages that this part had a converter.
After putting the washer back in place we set it on a light wash to test it.
It went very well.
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Customer:
Robert from ST AUGUSTINE, FL
Parts Used:
WD21X10490
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
washer would nt ru it beeped 3x and flash start lite
Looked upm the problem it said door wasn.t closed so cause was the door latch. put in the new one no change so I bought a new dishwasher
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Customer:
Benjamin from VIENNA, VA
Parts Used:
WD21X10519
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
The dishwasher was filling normally, but was not heating the wash water nor heating the dishes for the final dry. Dishes were not being properly cleaned and were not at all dry after the cycle.
I replaced the flood switch following instructions shown in readily available YouTube videos. In short, you remove the coarse and fine filters, then take out the bracket holding in the flood switch and finally the switch itself. After replacing the switch, the dishwasher works normally again.
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Customer:
Drew from ROACHDALE, IN
Parts Used:
WD28X30221
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Old bottom dishwasher rack had rusted prongs and a few had broken off.
Bottom rack came complete with all racks. Only had to transfer the (2) side bumper guards,
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Customer:
Donald from WILLIAMSBURG, VA
Parts Used:
WD22X22857
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Spray arm removal.
Read up on part at manufacturers web page and installed replacement correctly.
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Customer:
Kim from BLACKFOOT, ID
Parts Used:
WD19X25187
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Wrench (Adjustable)
Drain pump needed replaced
The only directions that came with the new pump and filter, was how to replace the filter. I had to find a You Tube video to show me where the drain pump was located., and the way to get to it. I also had to figure out how the new pump was hooked up electrically, since the new pump did not work with the plug in on the machine.
2 of 3 people found this instruction helpful.
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Customer:
jeff from FORT COLLINS, CO
Parts Used:
WD08X22095, WD01X31858, WD01X31858, WD01X31858
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Wrench (Adjustable)
leaking from somewhere around tub
the actual gasket tub seal was easy, 10 minutes. The trim tub gaskets were a pain because I had to uninstall the dishwasher (not plumbing or electrical) then pull it out from the cabinet, remove old trim and re-install. Re-leveled dishwasher, screwed into side of cabinets but it still leaks. Can't figure out where but after replacing all the trim and gaskets its very frustrating.
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Customer:
Teresa from DETROIT, MI
Parts Used:
WD21X10519
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Socket set
Dishwasher did not dry dishes
Followed directions on YouTube
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Customer:
Al from HILTON HEAD, SC
Parts Used:
WD12X20118
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Right part wrong description
I had to replace a docking port. Parts Select had the part, labeled as stainless, just as this survey indicates. Well folks, the part I received is 100% plastic. It it the correct part, just not stainless. Should it have been stainless due to a faulty plastic design? I don’t know.

I used Parts Select for the simple directions for installation. I was eventually linked to a YouTube video for a completely different docking port. Does my part slip on? Does it press in? I don’t know.

Needless to say, this has been a cheap but frustrating ordeal that is not yet over. Thanks for having the stainless, but really plastic, part and for having directions for some other part available.
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Customer:
David from RIVERVIEW, MI
Parts Used:
WD21X10519
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Pliers
Dishwasher ceased to fully drain after full cycle
First, drain as much water as possible using a shop vac or siphon. Unscrew two plastic lugs and food screen to release the metal *disk* found inside the dishwasher at the bottom. Then, remove the grey retainer ring found under the food screen.
Using the nut driver, remove two screws from the white plastic retainer ring at bottom the flood switch.
I used pliers to grip the ring to take it out.
**Dry everything in the "well" where the flood switch sits.**
Now, remove the bottom front cosmetic panel. This exposes the underside of the appliance. Locate the flood switch wire underneath and gently pull down the small black plastic tab which holds the wires in place. This allows more movement to make your job a little easier!
Pull up on the flood switch and simply unplug it and swap in your new switch! Replace everything as you found it, don't over-tighten your screws, and make your kids load that sucker! Hope this helps, and have a beautiful day!
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Customer:
Robert from AUGUSTA, GA
Parts Used:
WD21X10519
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Heating Coil was inoperable
My heating coil was not working so naturally I thought I needed a new coil and ordered one accordingly. During the time it took to ship to me, I did more research and people suggested testing the coil with and ohmmeter for resistance as often times the coil is fine and it is the flood switch that is the problem. I got an ohmmeter and checked the old coil and it returned readings that were just fine (btw 15-30), so I returned the coil and ordered this flood switch.

Anyone reading this debating between buying the coil and switch can save themselves a lot of trouble/time/money by removing the coil and testing it first.

The installation of the flood switch is fairly simple. There's a great video on Youtube for it (titled "GE Dishwasher not Drying Dishes - How to Replace Bad Flood Switch:), so I won't walk through the step-by-step on it.

However, one word of advice is to be careful when installing so that you don't let the o-ring on the switch slide down the connector/wire once you connect them or you'll get a slow leak into the catch pan at the bottom.

Also, if this if your first repair on a GE Dishwasher then get to know the unit while you have it pulled out. It won't be your last repair based on my experience...
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All Instructions for the PDT720SSH7SS
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