PDWT400V50BB General Electric Dishwasher - Instructions
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- Customer:
- Lloyd from Mint Hill, NC
- Parts Used:
- WD12X10163
- Difficulty Level:
- Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Soap Dispenser not Opening
NOTE I have classified this is a DIFFICULT JOB, but NOT because of the mechanics involved [including the electrical connectors UN-plugging and re-plugging, BUT DUE to the ANALYSIS you need to do to determine whether the SOAP DISH PART or the CONTROLLER is at fault. And this ANALYSIS will probably require you to get into the DISHWASHER DOOR twice. Once to do the analysis and then again to replace whatever part you target. Being you will want to continue to use the DISHWASHER by manually dropping the soap door [or just soap] at the appropriate time in the cycle, while awaiting the new part, which means you have re-button up the door and take it apart again when the new part arrives. . Before starting, view PartSelect's VIDEO on replacing the SOAP DISPENSER, but ignore THE STEPS OF REMOVING AND REPLACING THE SOAP DISPENSER.PART, at this time. The analysis starts with MANUALLY trying to activate the mechanical soap door release on the back of the mounted SOAP DISPENSER, with the soap door closed. It should take only ounces of downward pressure [towards the door hinge] on the vertical plastic piece in a channel near the center of the dispenser, to release the soap door. Next if you have access to an OHM METER {or MULTIMETER} or a DC POWER SUPPLY [to test the the activation of the door release] pull the two connectors on the SOAP DISH SOLENOID [a set pointed pliers will be helpful, as outlined in the VIDEO]. If measuring the SOLENOID's resistance it should read roughly 1800 OHMS. If using a DC POWER SUPPLY, you will probably need at least 25 volts DC to trigger the SOLENOID [NOTE I do not have a variable DC POWER SUPPLY to check it out nor do I know the voltage that the DISHWASHER uses]. Do not bother to measure the resistance of CONTROLLER's driving circuitry [the two wires having connectors], as it will read INFINITY, regardless of whether GOOD or BAD, The CONTROLLER apparently uses a RELAY on this circuit, as opposed to some kind of solid state switch. Replug the SOLENOID connectors. Re-buttoned up the DISHWASHER as shown in the VIDEO, assuming you are going to continue using it If you determine no problems in the above tests, then consider it a CONTROLLER pro0blem and you will need to order one. Otherwise you should have found indications of a SOAP DISPENSER PROBLEM. . When the replacement part arrives and you ready to install it, refer again to PartSelect's VIDEO on replacing the Soap Dish Dispenser for a refresher Following the VIDEO completely, if you replacing the DISPENSER. If you are replacing the CONTROLLER, once inside the DOOR, you will need to remove around 6 individual electrical connectors [before doing ANYTHING REMOVE POWER from the DISHWASHER [as instructed in the VIDEO}. These connectors [all but any single wire connectors] are designed to be plugged only one specific way, so when re-plugging NEVER FORCE a connection, The best way to make sure you do not get confused, take a picture of all the connectors -OR- make notes on the looks and orientation of each multi-wire connector. There is one mounting screw on right side of the CONTROLLER. When installing the new CONTROLLER there are mounting EARS on the left side that are first engaged by having the CONTROLLER tilted up on the right side. Replace the mounting screw. Replugged all the connectors using whatever guide you made. Proceed to put the DOOR back together as outlined in the VIDEO.
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- Customer:
- michael from north richland hills, TX
- Parts Used:
- WD12X10163
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
The latch to hold the soap in broke
Replaced the part by taking off the srews on the inside of the dishwasher door (all of them)to get to the backside of the soap dispenser. Remove an electrical connector by pulling (had to pull off using pliers as it was really on there). Then a couple of screws hold to to the inside of the door. Pretty straight forward.
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- Customer:
- John from GLEN ALLEN, VA
- Parts Used:
- WD18X10010
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Wrench (Adjustable)
Dishwasher leaking
I had a small leak from under the dishwasher which turned out to be a tiny hole in the Pump Connector. With the power off I pulled the dishwasher out of the cabinet and disconnected the water and drain lines to give me more room. I put the dishwasher on its back to have access to the pump assembly. A couple of nut drivers and the pump connector is accessible. Replaced the pump connector and over tightened it "Crack"... had to replace the Main Conduit connector ($50). I was able to turn a simple $20 repair into a $70 repair. Now that's talent!
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- Customer:
- Robert from Evergreen, CO
- Parts Used:
- WD12X10163
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Latch on soap dispenser broke
Replacing the soap dispenser was relatively easy, But a word of caution.when I removed the front panel, as it fell off, it pulled the electrical tape out of the door. That of course ruined the electrical panel. Even better, that panel is no longer made. So unless you really want a new dishwasher, be sure you support the front panel when removing. Probably the easiest way to do that (I found out later) is to sit on the floor with the front panel on your legs as youminscrew it. Do read other reviews about how to do the repair as the part comes with no instructions and GE is of virtually no help.
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- Customer:
- Dwight from Phoenix, AZ
- Parts Used:
- WD12X10163
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Detergent dispenser latch was broken
I was offered a free dishwasher for the taking. The soap dispenser latch was broken. I ordered the part, it arrived two days later by standard delivery. The door cover has to be opened and seperated. The difficulty is that the door will not stay down or up without assistance. Once open, the dispenser is replaced by removing 6 screws from within the door compartment (between the door front cover and inside door wall. Two electrical leads must be removed and reconected to the new part. Removing them is problematic, since one connecter partially chipped off using pliers to gain a grip. After inserting the new part the 6 screws are installed from behind the part and the leads reconnected. There are two ribbon connectors for the control panel and display. They did not come loose so I left them connected, which made it awkward to manipulate the various parts with the door split open. Putting the ribbons in proper place was easy if careful. Securing the outside and inside halves of the door completes the repair. I found instructions on google. This was tricky but easy, as the door parts were often trying to move out of an accessible position for working. Otherwise it was one of the easiest things I have done. It would be easier with two people, and I had only one good arem to work with due to shoulder surgery, but it was successful. The dishwasher works fine, and the price was right at $45.00 in parts plus shipping for a top of the line model.
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- Customer:
- Victor from East Northport, NY
- Parts Used:
- WD28X25960
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Replaced lower rack assembly
Simply took out the broken rack and inserted the new one.
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- Customer:
- Carol from Pepperell, MA
- Parts Used:
- WD28X25960
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Bottom Rack Was Rusted Out And Wheels Broken
Installed new rack assembly and it works fine. Thanks
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- Customer:
- Russell from Chicago, IL
- Parts Used:
- WD12X10163
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Detergent door wouldn't stay closed
Remove the door panel screws on the inside door frame. You only need to remove as many as needed to remove the larger bottom panel. The other screws will remove the upper button panel and this is not necassary. Unplug the Detergent Dispenser (it may take some force, and unscrew the dispencer. Replace with the new one, screw back in place, and reattatch the plug. Now replace the door panel and screw it back in place. This is all very simple. The only problem I encountered was that the only dispenser had built up so much detergent residue around its base, that it had distorted the plastic around it. This caused the new dispense to not sit flush all the way around, and the dishwasher leaked into the door on its first cycle. Simply filling the gap with 100% silicon caulk has fixed the problem. Washes like new.
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- Customer:
- Beth from Rumford, RI
- Parts Used:
- WD12X10163
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
the latch on soap dispenser broke
we followed the instructions as posted on your web site. Once the dishwasher was apart it was self explanatory. We did however need pliers to separate the wires from the old soap dispenser.
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- Customer:
- Jane from Phoenix, AZ
- Parts Used:
- WD08X10032
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Rubber door gasket pulled away from dishwasher when door was opened after a wash or when sliding the top rack out
Removed the door gasket and cleaned the track prior to installing the new gasket. The online repair instructions didn't mention a thin wire that is stored at the bottom of the tub near the door and is used to hold the ends of the gasket in place. Gently remove the ends of the gasket from the wire prior to pulling the entire gasket out of the machine track.
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- Customer:
- Dorothea from Dallas, GA
- Parts Used:
- WD12X10163
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Detergent door wouldn't stay closed.
My husband followed the directions included with the replacement part that we ordered. It was so great to read of others' experience installing the part! It works great and we will certainly use this site again. Thank you so much. We saved $100.00 doing it ourselves.
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- Customer:
- Donna from Apollo, PA
- Parts Used:
- WD12X10163
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
dirty dishes wash after wash
We noticed our detergent door was not opening on cue to dispense the soap and it was leaving our dishes dirty. It came to be that our spring was sprung on the detergent door. I researched it and I could either buy the spring or the whole detergent contraption (installing the contraption was one wrench easier but cost $35 more). Knowing my husband the way I do, I decided to do the more costly route. I followed the instructions from previous installers on here and me and my husband did it in 30 minutes! I do agree that it is a two man job for some of it as I stressed to him NOT to take the front off haphazardly, as it was $400 to replace that! We took the 12 or so screws off, detached the line to the detergent dispenser, reattached, screwed it into the door and replaced the front 12 or so screws again. Easy peasy! Unbelieveable!
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- Customer:
- Parry from Vacaville, CA
- Parts Used:
- WD12X10163
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Soap dispenser door wouldn't close
I've never done this before, so I took my time and it took 25 minutes. Now that I know what it looks like inside, it would only take maybe 15 minutes. There are 12 Phillips head screws to remove the front of the washer door. Once off, you need to unplug the large electrical plug to the "dashboard". Remove the screws holding the detergent dispenser, and unplug the two electrical plugs attached. Plug the two plugs back into the new dispenser, and replace the screws, being careful to not tighten to tight. Replace the front of the dishwasher door, with the 12 screws and you're done. Easy job!
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- Customer:
- Judith from Ventura, CA
- Parts Used:
- WD28X25960
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Rusted and Wheels falling off
I received the part very quickly. I threw away the old rack and put the new one in it's place. No tools or instructions were necessary. The new rack had all of the wheels and combs included. I did not have to purchase them separately. This is a much better designed part than the original rack. The combs are spread differently to better support plates, and the wheels are combined and enclosed to better support the rack. Also, I feel that this was a good price. Thank you!
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- Customer:
- Edith from Petaluma, CA
- Parts Used:
- WD28X25960
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
lower rack was rusting, and one wheel came off
I took the old rack out of the dishwasher, took the new one out of the box it was shipped in and slid it into place. Works great. Need top one soon, but will wait until there's some extra money to order it!!!! Thanks for everything!!
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