JEC9536ADW Jenn-Air Cooktop - Instructions
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- Customer:
- Jeff from Golden, CO
- Parts Used:
- W10823734
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Control switch for dual function burner broke
Simply replaced old switch with new one. Was very easy to do.
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- Customer:
- Walter from LEWISVILLE, TX
- Parts Used:
- W10823693
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
Element burned up
This is a two module cook top That I have, 2 burners in each module. I took it apart take the damaged one out and replaced with the new one, put it back together and turn it on. Heeeyyyy it works. Thanks.(and I'm not an electrician)
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- Customer:
- george from ellicott city, MD
- Parts Used:
- W10823734
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver
cooktop custom burner inoperable
Turned off circuit breaker.Removed cooktop from counter top. Used small knife to break silicon seal. Removed glass top from pan by removing retaining screws.The removal of the old part required removal of a nut on the switch shaft which was not obvious . This required the needle nose . Otherwise the replacement was simply exchangeing the wires.
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- Customer:
- susan from norfolk, VA
- Parts Used:
- WP7737P245-60
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
broken burner knob
The hardest part was finding the part number...and that wasn't all that bad. Perfect match; perfect fit.
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- Customer:
- Manish from Los Altos, CA
- Parts Used:
- WP7737P245-60
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
Stove knobs broken, couldn't turn stove on
To be honest, it was nothing much. Had to reach and remove metal collars that were left behind around the pins, with needle-nose pliers. Put in the new knobs, and we were done.
What really left me impressed was 1) that the rep sent me pictures of the suspected knobs over email so I could identify them easily, and 2) I was expecting to wait for a week but I had the parts the next afternoon!!
What really left me impressed was 1) that the rep sent me pictures of the suspected knobs over email so I could identify them easily, and 2) I was expecting to wait for a week but I had the parts the next afternoon!!
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- Customer:
- john from SPRING HILL, KS
- Parts Used:
- WP7737P245-60
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
the knobs had broken
parts came on time and the repair was just remove the old and replace with new.
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- Customer:
- CHARLES from SPRING HILL, FL
- Parts Used:
- WPW10293874, WP7737P245-60
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Knobs slipping
Remove old knobs and remove old grommets. Insert new grommets, install new knobs.
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- Customer:
- Marc from SUNRISE, FL
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Element burn. Not working.
Element was sent by buyer, As they recommended, when model of stove given to them. It was upper right rear. When element came. First took off old element. ...Match both element , new element did not look exactly the same, small variation. It did not come on.. I moved old element from left side to right side . Old element worked on both side .. tried new element on left side also.. still didn't work.. so I called right away and explained.. new element did not work.. not defective, but, just wasn't the right one.. I had a specialist came and check it out also. I was told wrong element.
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- Customer:
- David from GUTHRIE, OK
- Parts Used:
- WP7737P245-60
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
Knobs worn out, would not turn the post of the "D" switch.
Removed old knobs. Removed the metal insert from around the post from the old knobs with needle nose pliers. Installed new knobs. Easy fix.
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- Customer:
- James from Bedford, MA
- Parts Used:
- 12002121
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Wrench set
RIght front burner not working (custom control)
One important note is you can't buy the control for the right front burner (Custom Control) by itself. This kit included both the burner, control and wiring harnesses. This is a retrofit, I am assuming a known problem with the original design. This repair requires the cooktop to be removed from counter, turned upside down, and disassembled. It comes with a 45 step instruction sheet thats pretty good. Let me point out a few things that are helpful: 1) The screws to attach the control to the switch plate are too short. These are 8/32 screws 1/4 inch long. I had to go to the hardware store and buy two screws 3/8 long and cut them, since 3/8 is too long of course. Follow directions carefully, you need to remove the bottom cover and fan to disconnect it before taking the burner box completely off. The shaft of the new control is shorted than the other controls so you need to put a "filler" in the burner nob. THey suggest you use the rubber gasket from the old switch so make sure not to throw it away. One other note, since this is a retrofit, you need a drill. You need to drill out two slots in the switch plate to mount the new burner control. Good Luck.
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- Customer:
- Jacob V from Houston, TX
- Parts Used:
- WP7737P245-60
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
broken stove knobs
remove old knob, plce new knob on.
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- Customer:
- Charlie from Willis, TX
- Parts Used:
- WP7737P245-60
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
cracked knob
put new knob on
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- Customer:
- Karen from FAIRMOUNT, IL
- Parts Used:
- WP7737P245-60
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
One was broken when bought house
Took old knobs off & put new ones on.
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- Customer:
- Dennis from AIKEN, SC
- Parts Used:
- W10823704
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Element burn out. Would not heat
Turn Circuit breaker off.Open the Oven door removed the 2 screws to the top surface. Disconnect the wire harness mark and remove the wires from the Old Element, removed the screws holding the element to top surface, Remove element replace with new element. Install wires, install screws, reconnect wire harness reposition surface. Reinstall screws and turn Circuit breaker power back on. Done and Done
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- Customer:
- James from HILTON, NY
- Parts Used:
- W10823711
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers
Coil shorted out.
Removed cooktop, wiring and coil. Marked where wires went on limiter
tabs. Ordered coil 1200 Watt, received a 1500 one. Sent back to PS with prepaid shipping label {great}. New one had a different limiter tab arrangement. The instructions included warned this but doesn't tell you where to put the wiring. Instructions say to remove the old limiter and put it on the new coil but this can not be physically be done plus who would want an old limiter on a new coil.
Found a YOU TUBE video on how to test and place wires on limiter switches which shows the number letter sequence on the ceramic part. Maybe PS will put that info in their instructions. Coil works great !!
tabs. Ordered coil 1200 Watt, received a 1500 one. Sent back to PS with prepaid shipping label {great}. New one had a different limiter tab arrangement. The instructions included warned this but doesn't tell you where to put the wiring. Instructions say to remove the old limiter and put it on the new coil but this can not be physically be done plus who would want an old limiter on a new coil.
Found a YOU TUBE video on how to test and place wires on limiter switches which shows the number letter sequence on the ceramic part. Maybe PS will put that info in their instructions. Coil works great !!
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