CCR467B Jenn-Air Cooktop - Instructions
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- Customer:
- Rex from Schaumburg, IL
- Parts Used:
- W11120791
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Switch inoperative
Remove cover plate, install new switch, replace cover place. Replace one wire at a time, a pair of needle nose pliers may be helpful. Surprise of this job was that I had a torque screw driver (I think that's what it's called) to remove the switch from the cover plate. These are the screws you'll see after removing the knob. Find that driver before you begin, mine was in the garage and for the life of me, I can't remember why I ever had one in the first place.
Thanks for a great web site!
Thanks for a great web site!
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- Customer:
- Gary from Vienna, WV
- Parts Used:
- W11120791
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
No controlling Left side back burner
Really easy ...followed advice posted from others with same problem. Before anything disconnect the power at the breakers and use a voltage detector to verify there is NO POWER!!!! Only need to remove the two phillips screws on the four controller panel, Slide panel away from you to access the controllers. Match wire/connector for connector from the old to new controller. Reassemble, restore power .. Happy wife!!!. She has been on my case to fix this thing for several years.
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- Customer:
- Jose from Victor, NY
- Parts Used:
- W11120791
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
The switch would not turn off the range. The switch just kept turning but nothing happened.
I removed two screws that held the switch plate together. Then I removed two screws that held the faulty switch to the swtich plate. I then unpluged one wire at a time from the old switch and pluged it into the new switch. Reattached the switch to the switch plate and then reattached the switch plate to the stovetop. Bingo! Everything worked beautifully. It was so easy and I saved ~ $100.00 by doing it myself, as opposed to a quote that I got from a local repairman.
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- Customer:
- Vanna from St. Johnsbury, VT
- Parts Used:
- W11120791
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Front right burner did not turn on
We followed the instructions on the video after receiving our part - they were perfect instructions and led us right through the repair. I have to say it would have been harder to do with one person - but probably doable.
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- Customer:
- Jim from Two Rivers, WI
- Parts Used:
- W11120791
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Bad burnes off on switch
Easy as Pie.
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- Customer:
- Paul from Collegeville, PA
- Parts Used:
- W11120791
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Burner only operated on high, no medium or low heat.
First I moved the left rear burner to the right front. No change. Then I moved the burner units from left to right, No change. I guessed it was the control switch and ordered from PartSelect. Turnaround time from PartSelect was excellent.
I turned off the powerr to the range. Removed the screws holding on the front panel and then pulled the panel out far enough to see behind it. I located the faulty control switch and then held the new switch, next to it, and turning to proper orientation. I then, one at a time moved the wires to the new switch. After that it was mount the new switch, put the panel back in place and turn on the power.
I turned off the powerr to the range. Removed the screws holding on the front panel and then pulled the panel out far enough to see behind it. I located the faulty control switch and then held the new switch, next to it, and turning to proper orientation. I then, one at a time moved the wires to the new switch. After that it was mount the new switch, put the panel back in place and turn on the power.
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- Customer:
- John from San Antonio, TX
- Parts Used:
- W11088181
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
Surface Burner Short
Removed the cook top from the counter. Removed the switch housing and then the switch. Found a match and ordered. Part came in 2 business days. Once I put together the housing and connected the wire housing the burner worked perfect. The downdraft fan remained on. Placed a call to Jenn Air service and was asked to disconnect the fan switch. There must be some memory in the solid state portion of the switch. After a few mins I replaced the fan switch and hooked up the wiring. All worked fine.
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- Customer:
- John from Nashville, TN
- Parts Used:
- W10823704
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
Lower left Surface Element burnt
1. Remove power from unit. 2. Removed 1/4" sheet metal screw from lower blower vent tube. 3. Lifted the unit above the counter and placed two 1x2" boards between the unit and counter. To remove the Stove Top to get access to the Element you must remove 8 each 1/4" sheet metal screws from the bottom side of the Stove Top attaching flange. 3 each screws on the forward and aft side and 1 each on the left and right side. (Note, the 8 each 1/4" attaching screws are at the top of the Stove Top attaching flange.) 4. Remove the Vent Grill and locate the 2 each cross point screws on the center left and right side of the opening. (Note. Due to the limited space, I used a right angle cross point driver.) 5. Remove Stove Top. 6. Tag electrical connections. Remove and replace Element. 7. Turn on power and check Element. Remove power and Reassemble Unit.
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- Customer:
- Stephen from Grants Pass, OR
- Parts Used:
- W11120791
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
The burner didn't heat to full temperature.
First turn off the power to the stove/oven. Next I removed the 4 screws located on the bottom surface of the control panel. You need to open the oven door to see/access them. The control panel can then be removed by rotating the bottom outward which allows the flange on the top to disengage. Next remove the two screws that hold the switch to the control panel. Note which wire goes to which spade connector. A quick photo can help. Undo the wires. Remove the old switch. Reinstall the wires. Mount the new switch to the control panel. Mount the control panel back into the stove/oven. Turn on the power and test. The burner now works as new!
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- Customer:
- Sharyl K from Nampa, ID
- Parts Used:
- W11120791
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Left Rear Burner would not work
Shut off breaker, removed the top by unscrewing the retaining screws and removing all knobs and grommets. Removed control from top panel by unscrewing, removed 5 wires and placed on new control. I then remounted the control, placed the top in its well, fastened. Replaced the retaining screws in the hold down strip and replaced grommets and knobs. Returned power to panel by turning the breaker on and tested. Used later that evening to grill 2 panini.
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- Customer:
- Gregory from snellville, GA
- Parts Used:
- W11120791
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Burner stays hot
First turn off breaker, then take screws out switch assembly,take oid switch out, put new switch on,turn power on.
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- Customer:
- larry from houston, TX
- Parts Used:
- W11088181
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers
burner switch broken
turned off power to stove top..lifted unit out unscrewed top and switch had 2 screws re-placed switch and put back together.. make easy $100 plus switch
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- Customer:
- David from Woodland Park, CO
- Parts Used:
- W11120791
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Burner was very hot regardless of setting
Your site helped me determine the problem. You included a video of how to do the repair. The replacement of the parts went just as expected. The parts came quickly and were the correct parts. I could not have asked for a better experience. (I replaced two switches because the knob was loose on the othe one).. Thanks.
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- Customer:
- Anthony from Louisville, KY
- Parts Used:
- W10823704
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Hotplate not working
Removed two screws holding cooktop to oven. Unlike the video, the cooktop was not detachable as the wires were hard-wired to the range, so I had to prop the top up with a 6" block of wood and was working upside down. I replaced the element and everything worked just fine.
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- Customer:
- Michael from Port aransas, TX
- Parts Used:
- W11120791
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Rear Burner Was Not Functioning
Used a multimeter to determine that power was going to the surface burner infinite switch. Then determined that power was not going from the output side of the switch to the burner element. Turned power to range off at the breaker box. Removed eight screws total on range top, four on the cartridge side, two located on back of control plate where the downdraft vent is located and two on the double fixed burner side. Raised the range top to gain access to the infinite switch assemblies. Removed to torx head screws retaining the infinite switch and then disconnected the five wires on the bottom one at a time, making sure to replace in the exact location on the new switch. Installed torx screws in the new switch and installed all screws back into range top. Reinstalled cartridge and burners and turned power back on. Tested rear burner and all functioned properly.
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