CCR467B Jenn-Air Cooktop - Instructions
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- Customer:
- Gary from Vienna, WV
- Parts Used:
- W11120791
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
No controlling Left side back burner
Really easy ...followed advice posted from others with same problem. Before anything disconnect the power at the breakers and use a voltage detector to verify there is NO POWER!!!! Only need to remove the two phillips screws on the four controller panel, Slide panel away from you to access the controllers. Match wire/connector for connector from the old to new controller. Reassemble, restore power .. Happy wife!!!. She has been on my case to fix this thing for several years.
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- Customer:
- Jose from Victor, NY
- Parts Used:
- W11120791
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
The switch would not turn off the range. The switch just kept turning but nothing happened.
I removed two screws that held the switch plate together. Then I removed two screws that held the faulty switch to the swtich plate. I then unpluged one wire at a time from the old switch and pluged it into the new switch. Reattached the switch to the switch plate and then reattached the switch plate to the stovetop. Bingo! Everything worked beautifully. It was so easy and I saved ~ $100.00 by doing it myself, as opposed to a quote that I got from a local repairman.
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- Customer:
- John from Bowie, MD
- Parts Used:
- W11120791
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
One burner only heated to a high temperature.
I removed 2 screws to release the plate that held four the switces. I removed 2 screws to release the bad switch. I removed one wire at a time and connected the to the same post on the new switch, screwed the switch into place and reinsalled the mounting plate. The stove works fine.
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- Customer:
- richard from harlingen, TX
- Parts Used:
- W11120791
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
no heat to burner
Removed top and front panel
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- Customer:
- Vanna from St. Johnsbury, VT
- Parts Used:
- W11120791
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Front right burner did not turn on
We followed the instructions on the video after receiving our part - they were perfect instructions and led us right through the repair. I have to say it would have been harder to do with one person - but probably doable.
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- Customer:
- Jim from Two Rivers, WI
- Parts Used:
- W11120791
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Bad burnes off on switch
Easy as Pie.
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- Customer:
- Paul from Collegeville, PA
- Parts Used:
- W11120791
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Burner only operated on high, no medium or low heat.
First I moved the left rear burner to the right front. No change. Then I moved the burner units from left to right, No change. I guessed it was the control switch and ordered from PartSelect. Turnaround time from PartSelect was excellent.
I turned off the powerr to the range. Removed the screws holding on the front panel and then pulled the panel out far enough to see behind it. I located the faulty control switch and then held the new switch, next to it, and turning to proper orientation. I then, one at a time moved the wires to the new switch. After that it was mount the new switch, put the panel back in place and turn on the power.
I turned off the powerr to the range. Removed the screws holding on the front panel and then pulled the panel out far enough to see behind it. I located the faulty control switch and then held the new switch, next to it, and turning to proper orientation. I then, one at a time moved the wires to the new switch. After that it was mount the new switch, put the panel back in place and turn on the power.
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- Customer:
- Anthony from Louisville, KY
- Parts Used:
- W10823704
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Hotplate not working
Removed two screws holding cooktop to oven. Unlike the video, the cooktop was not detachable as the wires were hard-wired to the range, so I had to prop the top up with a 6" block of wood and was working upside down. I replaced the element and everything worked just fine.
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- Customer:
- Michael from Port aransas, TX
- Parts Used:
- W11120791
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Rear Burner Was Not Functioning
Used a multimeter to determine that power was going to the surface burner infinite switch. Then determined that power was not going from the output side of the switch to the burner element. Turned power to range off at the breaker box. Removed eight screws total on range top, four on the cartridge side, two located on back of control plate where the downdraft vent is located and two on the double fixed burner side. Raised the range top to gain access to the infinite switch assemblies. Removed to torx head screws retaining the infinite switch and then disconnected the five wires on the bottom one at a time, making sure to replace in the exact location on the new switch. Installed torx screws in the new switch and installed all screws back into range top. Reinstalled cartridge and burners and turned power back on. Tested rear burner and all functioned properly.
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- Customer:
- Dan from Greenville, OH
- Parts Used:
- W11120791
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Needed to replace a burner switch for an inspection
I removed the cover plate for the burner switches and verified the wiring on the other switches. I had removed the bad switch a few years ago and I needed to make sure that the wiring was correct. I did not keep the original screws that hold the switch in place, because I destroyed them when I first removed the old switch. The were corroded from years of cleaning solution. I made new screws from longer wall socket screws by shortening them with a hacksaw. The entire process took about 30 minutes to do, and the results were good. The new switch is smoother than the others, but functions exactly the same.
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- Customer:
- John from San Antonio, TX
- Parts Used:
- W11088181
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
Surface Burner Short
Removed the cook top from the counter. Removed the switch housing and then the switch. Found a match and ordered. Part came in 2 business days. Once I put together the housing and connected the wire housing the burner worked perfect. The downdraft fan remained on. Placed a call to Jenn Air service and was asked to disconnect the fan switch. There must be some memory in the solid state portion of the switch. After a few mins I replaced the fan switch and hooked up the wiring. All worked fine.
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- Customer:
- David from Woodbridge, VA
- Parts Used:
- W11088181
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Three of four burners were inoperable
This was a repair project on a Jenn-Air built-in stovetop, which I had trouble finding instructions on how to disassemble. My particular problem was that three of the four burners had no temperature control. They were either on high or off - no such thing as simmer. This is opposite the problem described as a normal indicator of burner control failure. Usually the burner just goes dead. The hardest part of the repair was accessing the metal plate the burner controls are mounted on. First, I flipped the circuit breaker to the stovetop. It will shock the cr@#p out of you if you don't (I have experience from poking around down there without turning the power off). First, I had to remove the two burner inserts. The left one lifted from the top and the right one lifted from the bottom. Don't lift them past about 30 degrees. They are meant to lift up just enough to clear the tray well and then slide out. After removing the burner inserts, I was able to unscrew the eight fasteners holding down the stovetop rim. After removing this, I pulled out the trays underneath the burner inserts and put them aside without unscrewing the ground wires that attach them to the stovetop chassis. After removing the two screws holding on the active burner indicator lights, I was able to pull it up and lay it aside. Then I had to unscrew the two large brackets under the cabinet to loosen up the stovetop chassis so I could lift the front of it up an inch from the cabinet to enable me to unscrew two small metal screws that attach the metal plate holding the burner controls. After removing the two screws holding each burner control to the metal plate, I could unplug each of the five wires from the old controllers and plug them into the new controllers, in turn, before reattaching the new controllers to the metal plate. After repeating this procedure two more times, I reversed the process to reassemble the stovetop and voila, turned on the power and it worked perfectly. The result; a happy wife. For today.
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- Customer:
- John from Nashville, TN
- Parts Used:
- W10823704
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
Lower left Surface Element burnt
1. Remove power from unit. 2. Removed 1/4" sheet metal screw from lower blower vent tube. 3. Lifted the unit above the counter and placed two 1x2" boards between the unit and counter. To remove the Stove Top to get access to the Element you must remove 8 each 1/4" sheet metal screws from the bottom side of the Stove Top attaching flange. 3 each screws on the forward and aft side and 1 each on the left and right side. (Note, the 8 each 1/4" attaching screws are at the top of the Stove Top attaching flange.) 4. Remove the Vent Grill and locate the 2 each cross point screws on the center left and right side of the opening. (Note. Due to the limited space, I used a right angle cross point driver.) 5. Remove Stove Top. 6. Tag electrical connections. Remove and replace Element. 7. Turn on power and check Element. Remove power and Reassemble Unit.
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- Customer:
- Eddie from Loyall, KY
- Parts Used:
- W11088181
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Water boiled over burnt out switch
Knocked breaker removed stove top from iland removed a dozen screws replaced switch put screws back in installed top back in iland put breaker back in worked purfect.
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- Customer:
- Robert from Clive, IA
- Parts Used:
- W11120791
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Dropped cast iron pot broke switch shaft off
The video you provided was excellent! Turned the circuit breaker off. Removed four screws, pulled out control panel, took a picture of the wiring to be safe. Disconnected the wires from the damaged control and removed it (two screws removed). Mounted the new control, connected the wiring, replaced the control panel and the four screws. Circuit breaker back on, turn burner on. That's it. Thanks for the video!
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