CCE3451W Jenn-Air Cooktop - Instructions
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- Customer:
- REX from VIRGINIA BEACH, VA
- Parts Used:
- W10823704
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Small burner on glass top stove stopped working.
First, the diagram on your website said remove two screws. The diagram looked like they were on the back of the stove on each side. On my stove there were three screws that were visible under the front lip upon opening the oven door. I removed the top, which comes completely off and set it aside. Be careful when removing the top. Don't drag it out, otherwise you'll tear up the asbestos around the other burners. Two people would be better for the inexperienced people. The new elements have been redesigned, so the diagram doesn't fit what you are looking at. Plus, the diagram on paper is looking underneath the element when you are looking down on the top of the element. I removed one wire and put it in the same spot on the new. Turned out it was not the element that was bad. It was a loose wire in the inside of the control panel.
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- Customer:
- Thomas from Batavia, NY
- Parts Used:
- W11120791
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Broken Surface Burner control
Remove 4 screws that holds down panel;removed dial;removed screw that held switch to panel. Took off wire one at a time ann put on corresponding lug. Repeated above in reverse.
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- Customer:
- Daniel from Temple, TX
- Parts Used:
- W11120791
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
burned burner control out of warranty
switch power supply off at breaker panel
unscrew control box assembly from stove
slide control out of stove
unscrew burner control out of assembly
transfer wiring from old control to new in same relative location
reassemble in reverse order
restore power
test burner in all positions
unscrew control box assembly from stove
slide control out of stove
unscrew burner control out of assembly
transfer wiring from old control to new in same relative location
reassemble in reverse order
restore power
test burner in all positions
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- Customer:
- Kenneth from GAITHERSBURG, MD
- Parts Used:
- W11120791
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
burner control stopped functioning.
Replaced the control.
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- Customer:
- Scott from Chehalis, WA
- Parts Used:
- W11120791
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
burned up switch
Opened the back of the cooktop and found upper right element control switch burned. I removed the retaining screws and wires and spent two weeks chasing the switch at a local dealer. Found exactly what I needed at PartSelect.com and paid less even with shipping than at the local. Installed the switch with original screws and presto!! it worked.
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- Customer:
- Thomas from Batavia, NY
- Parts Used:
- W11120791
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Control switch would not operate
Looked up schematic. Removed 3 screws holding cover. after I shut power off of course. Took off knob. Oriented new control to the one on panel. Disconnected each wire one at at time and immediately attached it to the new control for each wire. Removed screws holding old control and inserted and screwed to the new control and put the knob back on. Put the cover back on. Worked fine. Probably should replace the others as they don't turn as easily as the new one. Probably will spray some contact cleaner which will give me a few more years.
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- Customer:
- Randall from Colorado Springs, CO
- Parts Used:
- W11120791
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Burner would not turn off
It was easy enough I unplugged the stove. removed the screws under the control panel,removed the panel, removed the two screws holding the switch in place. moved the electrical wires from the old switch and placed them on the new switch. put it all back together in the reverse order.
it took greater than 15 minutes as this is the first time I did any work on my stove and wanted to be careful and not dismantle too much or scratch anything.
it took greater than 15 minutes as this is the first time I did any work on my stove and wanted to be careful and not dismantle too much or scratch anything.
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- Customer:
- Mary from Duarte, CA
- Parts Used:
- W10355051
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
cleaner
just needed clearner for the top of my glass top, the operator was very helpful I received my clearniner in 7 days thank you
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- Customer:
- James from Charlotte, NC
- Parts Used:
- W11120791
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Burner had one temp. hot
Changed out surface burner switch.Unscrewed two screws, changed plug onto new switch.Don't forget to turn off power!
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- Customer:
- Natalie from North Reading, MA
- Parts Used:
- W11120791
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
front burner stayed on high
We unplugged the range from the wall first so as not to get electrocuted. We removed the face of the control panel by removing the screws and 2 hex nuts underneath that hold it in place, and removed the trim. Then we disconnected the malfunctioning control switch, taking note of what order the wires go in. Hooked the new switch up and popped it through the face of the control panel. We then put the trim back, and reattached the control panel with the screws. Very easy!!
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- Customer:
- David from Mary Esther, FL
- Parts Used:
- W10823704
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
element or temperature sensor failed: not working
Removed unit from counter, removed 14 screws holding glass top to frame, removed ceramic element, swapped over mounting brackets to new element, checked wireing as per instruction sheet (direct replacement) connected wires, re-installed glass top to frame and placed back into counter. ops check good.
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- Customer:
- Tim from Lorton, VA
- Parts Used:
- W11120791
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
RF burner would not heat
1. Flipped breaker and confirmed no power at cooktop.
2. Removed the Fan grille and removed the two screws holding on the control panel. It tilts up and out to the rear.
3. Unscrewed the 2 screws on top holding old switch to panel.
4. Disconnected the wiring one lead at a time and connected it to the new switch in the same spot. There are 5 wires total and I carefully used needle nose pliers to remove reluctant wires and to adjust connectors if they were loose on new switch
5. Screwed the new switch onto the panel and screwed the panel back onto the cooktop.
6. Tested new switch...worked great.
2. Removed the Fan grille and removed the two screws holding on the control panel. It tilts up and out to the rear.
3. Unscrewed the 2 screws on top holding old switch to panel.
4. Disconnected the wiring one lead at a time and connected it to the new switch in the same spot. There are 5 wires total and I carefully used needle nose pliers to remove reluctant wires and to adjust connectors if they were loose on new switch
5. Screwed the new switch onto the panel and screwed the panel back onto the cooktop.
6. Tested new switch...worked great.
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- Customer:
- William from Valley Grande, AL
- Parts Used:
- W11120791
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
back burn would turn high no mater where you set the control knob.
Well I was just guessing the controll switch was bad so I ordered a new one. So I cut off the power and held the switch close to the old one and changed the wires one at a time matching the connection terminals and cut the power back on and presto it WORKED..The service man wanted to charge me 65.00 dollars just to check it out. I figure I saved about 100.00 dollers plus I learned something.
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- Customer:
- Amy from Rosebush, MI
- Parts Used:
- W11120791
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
one of the four burners was not working
Very simple---shut off the power, removed six screws, detached five wires, replaced control switch, put everything back together, turned on power and made husband happy!!!
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- Customer:
- gilbert from san antonio, TX
- Parts Used:
- W11120791
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
grill was getting red hot with out control
Followed instructions, once saw and how to replace and replug wires as the instructions it was easy as per your instructions
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