CVE3400B Jenn-Air Cooktop - Instructions
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- Customer:
- Gerald from Hot Springs Village, AR
- Parts Used:
- W10823704
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers
surface burner failure
Lifted the range top about 2 1/2 inches, removed the ceramic top and replaced the burner. Tested the burner before replacing the top. Everything worked fine.
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- Customer:
- Gary from Bend, OR
- Parts Used:
- 12002125
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
The dual surface burner would come on and go off intermittently when the switch was turned to off.
Thanks to the highest rated user comment and following his instructions the switch exchange was easy. The supplied instructions were of little to no help and confusing. The hardest part was getting to the two side top Phillips screws because the granite counter top was in the way necessitating raising the stove till the screw heads were exposed. Once raised the front cover was easily removed after undoing six screws. The cook top did not need to be removed. Either of the supplied wires would work and only one of the two was needed. The replacement switch performed far better than the original.
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- Customer:
- Fred from Mount Sinai, NY
- Parts Used:
- WPY706012
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
replacement filter for jenn-aire
the filter fit because the scale in the photo allowed me to choose which one to buy!
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- Customer:
- Yelena from San Francisco, CA
- Parts Used:
- W10823704
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
The front left side burner was broken.
We lifted the glass top, uninstalled the old burner and installed the new burner in it's place. It worked right away - and is still working. No other tricks the new burner was a perfect fit.
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- Customer:
- Kathy from Gurnee, IL
- Parts Used:
- WPY706012
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Our old grease filter was molding
Took the old filter out and put a new one in. No tools no fuss no muss. Very easy.
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- Customer:
- John from Nashville, TN
- Parts Used:
- W10823704
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
Lower left Surface Element burnt
1. Remove power from unit. 2. Removed 1/4" sheet metal screw from lower blower vent tube. 3. Lifted the unit above the counter and placed two 1x2" boards between the unit and counter. To remove the Stove Top to get access to the Element you must remove 8 each 1/4" sheet metal screws from the bottom side of the Stove Top attaching flange. 3 each screws on the forward and aft side and 1 each on the left and right side. (Note, the 8 each 1/4" attaching screws are at the top of the Stove Top attaching flange.) 4. Remove the Vent Grill and locate the 2 each cross point screws on the center left and right side of the opening. (Note. Due to the limited space, I used a right angle cross point driver.) 5. Remove Stove Top. 6. Tag electrical connections. Remove and replace Element. 7. Turn on power and check Element. Remove power and Reassemble Unit.
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Both switches had separated from the mountings.
The single burner switches were exactly the same as the old switches, and only took 10-15 minutes to replace two of them, including the time to remove the twelve sheet metal screws holding the glass top in place. The dual burner switch, however, was a totally different switch, and none of the wire colors matched any of the instructions. One set of instructions said there was no need to separate the paired red wires, while the instructions with the switch said they must be separated...ignoring the color code, and going by terminal numbers only, the first set of instructions led to the point of separating the paired red wires and attaching a female connector (which was not included in the package)to the red wire from the burner assembly and connecting that wire to the #2 terminal on the new switch. When the remaing red wire was attached to P2, there was barely enough slack in the wire to install the switch in it's proper orientation. All of this required numerous trips to the circuit breaker panel to test the connection. One of the jumper wires had a female connector which didn't fit any of the terminals on the burners or the switch. The instructions with the switch could very well confuse even a licensed electrician, as none of the burner connections are labeled.
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- Customer:
- John from Nesconset, NY
- Parts Used:
- W10823707
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
Original burner stopped heating up
Unscrewed three screws securing the glass top. Lifted glass top and wedged it open. Took a picture of the current wiring. Removed old burner.Compared male contact points on new and old burner. Plugged new burner in appropriately. Note: The new burner is MUCH hotter than the old one.
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- Customer:
- Duncan from Bellingham, WA
- Parts Used:
- 12002125
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
Water shorted out switch
Turned off power, disconnected wires, cut tape on exhaust fan connection, removed cooktop from counter and removed glass top from assembly, removed screws on switch, switched wires from old switch and installed on new switch, reinstalled everything, restore power and checkout new switch positions. Everything worked.
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- Customer:
- Judith from Lady Lake, AL
- Parts Used:
- WPY706012
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Needed new grease filter
The old grease filter was removed and the entire downdraft was cleaned. The new filter was slipped in. It is so nice to have the old one out. I am so appreciative of finding this part. :-)
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- Customer:
- Arturo from Enid, OK
- Parts Used:
- W10823709
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The radiant filament is broken.
Remove the connectors (ID where it goes on the new item). Unscrew the two screws and remove the broken radiant filaments. Install and screw the new radiant filaments; then, connect back the connectors to it's proper connections.
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- Customer:
- John from San Antonio, TX
- Parts Used:
- W11088181
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
Surface Burner Short
Removed the cook top from the counter. Removed the switch housing and then the switch. Found a match and ordered. Part came in 2 business days. Once I put together the housing and connected the wire housing the burner worked perfect. The downdraft fan remained on. Placed a call to Jenn Air service and was asked to disconnect the fan switch. There must be some memory in the solid state portion of the switch. After a few mins I replaced the fan switch and hooked up the wiring. All worked fine.
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- Customer:
- Jennifer from West Lakeland, MN
- Parts Used:
- W10823709
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
Dual burner (front right) not fully working
The dual burner on my range wasn't working—the inner, smaller portion would heat up, but the outer portion (for larger pots/pans) would not. I searched online and discovered that the element is easily replaced, and Yay! It was! I had difficulty finding the model number of my range, as it wasn't in any of the obvious, suggested places. I had to get help to slide my range away from the wall (which was the most difficult part of this project!), but in doing so, found a metal tab on the back of the range, near the top, that flipped up to reveal the model and serial #s! From that info, I was able to find and order the correct replacement element for the burner that wasn't working, and in less than an hour, had it fixed!
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- Customer:
- Eddie from Loyall, KY
- Parts Used:
- W11088181
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Water boiled over burnt out switch
Knocked breaker removed stove top from iland removed a dozen screws replaced switch put screws back in installed top back in iland put breaker back in worked purfect.
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- Customer:
- Dewey from Wilson, NC
- Parts Used:
- WP74009254
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Fan Control Switch stopped working
Looked up the part on the internet. Found it with ease. The thing I did miss was that the switch had a small nub to keep it in the right place in the Glass top. The repair went easy. Probably took no more than 15 minutes. I would use PartSelect again.
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