To be honest, I did not believe this would resolve the issue, but it really worked!!! It seems that over the past few weeks the washer was bouncing more than normal on spin cycles. In reading through several blogs and posts, several people talked about replacing the shock absorbers to help with bouncing. This really helped. I took a s
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hort cut to speed up the repair. After unplugging the washer, I removed the back access panel and was able to reach through the washer to replace all three shock absorbers. It was difficult to reach the ones on the sides, but still achievable. I really did not want to remove the front panel and was not sure that it would really help with access to the shock absorbers on the sides of the drum. Remove the existing shock absorbers by pushing out the plastic pins from both sides. Install the new shock absorber and use the new pins that came in the kit. I used some channel lock plyers to help push the pins through the mounts for the new shock absorbers. When done, I replaced the access panel and ran the first load of clothes. Washer is now much quieter. BTW - I have used parts select for other repairs and have always had a good experience - prompt delivery, no errors in the order, and great help on the website providing troubleshooting information and repair instructions.
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