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Manufacturer #: WP9709231 /
Manufactured by: Whirlpool /
Fix #: FIX11747012
Manufacturer #: WP9709231 |
Manufactured by: Whirlpool |
Fix #: FIX11747012
Watched the video several times. Once I received the parts, I watched it again to see specific sections. Repair was easy when I knew what to expect. It would help if the video could be in sections, so you would not have to watch the entire beginning in order to see later instructions. Also found the parts manual on line and ordering of parts was very easy and processed correctly by your company. Really appreciated your help.
Were these instructions helpful?
opened top , opened housing, cleaned out the old grease and parts, installed new parts, filled gearcase with new grease and put back together
Housing cover(plastic) cracked causing wormgear to misalign. Removed band and mixer cover, removed housing cover and gear. Very easy with phillipshead. There are two bushings on either end of gear. Remove from old and put on new. New housing is made of metal. Took grease from inside old housing and coated all new parts. There are two nubs on bottom of housing cover that need to fit into holes in the base. The plastic nubs had broken off and were stuck in the holes and had to be drilled out. Carefully selected drill bit size(forget what size/sorry) and re-drilled holes. Carefully re-assembled. My wife has been making Xmas cookies and bread for the last two weeks and it has been working beautifully. Hope this helps. Hopefully Kitchenaid will discontinue the plastic housings.
I removed all the gears and moter, flushed and cleaned the frame and parts, assembled checked clearances, adjusted lubracated, and tested for 30 min.
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