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June 12, 2022
Our microwave shuts down when the door is shut then it will be on open door shut then it shut down
For model number DVM7195EF1ES
Hello Bob, thank you for your question. This is a door switch issue. Most Microwave ovens have 3 door switches. One of part FIX237422 and two of part FIX237421. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
Our microwave has power but will not start when the door is closed. Sounds like it needs a switch, but not sure which one? It was working intermittantly after opening & closing the door several times, but now it won't work at all. Any help would be greatly appreciated. Thank You.
For model number JVM6175DF1BB
Hello Sara, thank you for contacting us. It looks like the door switches, part number FIX237421, and part number FIX237422, are defective. Door switches monitor the door latch position and communicate to the electronic control board whether the latch is open or closed which can prevent the microwave from turning on when the switch can not read the proper door position. Please reach out to customer service if you need help placing an order, anyone will be happy to assist you. We hope that helps.
The microwave doesn’t heat food. The turntable works the light comes on. The magnetron is good so is the capacitor and diode. The door monitor switch works when disconnected but not when connected. What am I missing?
For model number 72169122010
Hello Chris, thank you for reaching out. According to our research, you may need to check both door micro switches, part numbers FIX3598699 and FIX3598700, to fix the issue. We hope this sorts out your problem!
This secondary door switch is also known as a micro switch, and it is a genuine OEM replacement part for your microwave. The switch communicates with the electronic control board, to let it know if the microwave door is ...
With microwave door open, microwave was on and running.
I unplugged the cord from wall outlet, so I would not get shocked. I unscrewed the two screws from above the door, and took off the bracket. Then, above the buttons was one screw holding it to the microwave. Remove screw and pull up on the buttons piece, and it comes lose. I let it hang. I unscrewed the door switches bracket (2 screws) and it came lose. I took The secondary door switch and monitor switch (look at both switches very carefully, there is a difference, where the wires attach to the switches.) are on the bottom(middle,and bottom.) and put back together in reverse order. All done! If by chance you open the door and turn table does not work. Replace the fuse behind the button piece. It works!!! All done
Fan would continue to run with the door open. With the door closed, unit would countdown the time but would not turn on.
Replaced all three door switches even though it was only one that was bad (secondary door switch). Was easy to identify after removing the switch. It did not click and was obvious that it was broken. $60 repair rather than $20 but should not have to worry about any of the door switches for many years. After removing the screws for the sides/top and removing, removed the wires to the switches using long nose pliers, removed the 2 star shaped screws inside the door holding the switch bracket and carefully removing for easy access of switches. Easy as pie!
Open the door, remove the vent diffuser by removing the top two exposed screws. Remove the control panel by removing one screw now exposed from the removed diffuser, pull up on the control board to unseat, then remove the ground screw that keeps it tight to the switches so you can work more easily. The three door switches are easily accessible. Remove the two screws holding the latch bracket, pu the bracket out that's holding all the switches. Remove and replace the switches, then reassemble the microwave in reverse order.