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Charles
September 14, 2022
The microwave will not start, input is ok, however, I get a door, is not closed, indication.
Advise: Test switches first or order a new interlock wire harness with switches
For model number KEMS309BSS00
Hey Charles, thank you for your inquiry. According to our research, the microwave will not start if the door is not closed. You may need to check its door latch first, part number FIX11759770. If it is not the part that is causing the issue, check the door switches by doing a continuity test. If these are faulty, we recommend you change its Door Switches, part number FIX2338920. We hope this helps. If you need help placing an order, customer service is open 7 days a week. Thanks again for your great question.
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