7MWTW9919DM0 Whirlpool Washer - Instructions

I noticed the agitator didn't "lock up" in one direction to properly agitate the load (which in turn "agitated" my girlfriend. I took the agitator apart to find the dog ears were worn. I ordered some new ones at a cost of about $12 delivered fed-ex and had the new dog ears installed in about 15 minutes saving me a bag of money from the repair man.

Very simple repair with the kit. Old rods came out easily using vise grips locked on to rods about 10-12 inches down and pulling up. Had doubts if they were bad since everything looked good but drum bounced back several times when I shoved it down to test it earlier. New rods went in just as easy and replaced in less than 30 min. Hardest part was that I had very cramped laundry room so had to move and disconnect hoses etc. to move into larger space for repair and then move back to reconnect. Parts came quickly within about 3 days and now purrs like a kitten!

Followed youtube video. Great instruction.

I FOLLOWED THE INSTRUCTIONS IN THE VIDEO AND HAD NO PROBLEMS. It was very easy.

Gently pry top of agitator off with small flat-blade screwdriver. Using the square end of a 1/2-inch socket extension, unscrew the plastic center "nut." Lift agitator off, remove center cone that holds the dogs, slip the retainer ring off, remove the worn dogs and replace. (Great opportunity clean the soap scum off the agitator!) Reverse the process to complete the repair.

That OK , easy.

After removing the pressed in cap inside the agitator i removed it from the machine with a socket wrench. Then it did not take long to figure out that the two peices snapped apart. then one look at the cogs (referred to as dog ears) i knew they where stripped and where the problem. Icanceled the service call and order the parts myself from this site. So it was very easy and i'm not sure how much money i saved but the bragging rights went along way with the wife, Thanks.

I also ordered a new agitator repair kit which had almost everything. I noticed that I the kit had shorted 3 of the 4 cogs. Once the missing parts were received I removed the agitator bolt from the middle of the agitiator with a rachet and socket. Amazingly, I read the instructions and followed them accordingly. I pulled removed the agitator and removed the dogs/cogs and placed the new one in the new dogs *Making "dog gone" (pun intended) sure they were facing the correct way, by comparing them to the instructions. I carefully seated them as per the illustrations on the instructions and replaced the center bolt in. placed the cap on top and started the washer. Then I had my cup of coffee. By the way..I'm a grandmother, so if I can do it.............!

I unscrewed the top cap by hand and used a socket wrench to remove the main center unit.
the rest was very straight forward.

Using the IPB I removed the upper assembly to gain access to the cogs. Turned the assembly over and incerted the new parts and reassembled the pieces in reverse order.

I took a socket and removed the agitator bolt and cover which exposed the cogs. I cold see the cogs were stripped. I changed them and everything works fine.

I watched your video, followed the instructions, and
in 20 minutes I had a new washer! The repair man estimated the cost for repair at $150, but I didn't want to spend that much money on a 20-year-old washer, so I ordered the agitator repair kit, cost $12, and it arrived the very next day! I did exactly what the video indicated and within 30 minutes my washer was agitating like never before. Thank you so much for the video instruction, it was fantastic.

I basically followed the video that was available on Partselect.
I had trouble getting the top of the agitator separated from the lower but I used a length of 2x4 and gently tapped this with a hammer (so I wasn't hitting the plastic directly with the hammer, never a good idea). I few taps around the perimeter of the upper agitator and it came apart. The rest was quite easy. I replaced the seal since it looked pretty worn when I first removed the inner cap.

After a quick Google search I determined how to pull off the softener dispenser and top cover. Removed one bolt and pulled agitator out and apart.. Anyone who has used a socket set can do it.

Pop the top off the agitator, remove the bolt, pull off the agitator, pull out the part holding the cogs (dog ears),remove and replace cogs, reassemble. Works great now.