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4GWTW4740YQ2 Whirlpool Washer - Instructions

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All Instructions for the 4GWTW4740YQ2
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Customer:
Ernestine from CARRIERE, MS
Parts Used:
W10780048
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Socket set
Making noise when spinning tub hit side of washer.
Remove top of washer suspension
Rod goes on side of tub .
6 of 7 people found this instruction helpful.
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Customer:
Larry from HICKORY, NC
Parts Used:
WP8536939
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
The main knob insert snapped.
Nothing to it. Just remember to put the insert in the knob, NOT on the selector stem. Line up the flat part of the insert with the flat part of the stem and push the knob in place.

Don NOT ram it on the selector stem. When it's seated, don't push any more. That's all there is to it. It works. If the pointer on the knob indicates the selector is lined up correctly, but it isn't, the problem is the selector, not the knob.
7 of 10 people found this instruction helpful.
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Customer:
Chet from CLEARWATER, FL
Parts Used:
WPW10006384, W10721967
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Socket set, Wrench (Adjustable)
heavy loads did not spin dry properly
I followed the instructions provided by the video which I thought were spot on. Even to the size of the phillips screw driver.
6 of 8 people found this instruction helpful.
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Customer:
Joseph from BAKER, FL
Parts Used:
WPW10006384, W10721967
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Loose pulley
Tightened up the pulley as the video showed me that might be the issue.
7 of 11 people found this instruction helpful.
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Customer:
Thomas from GRAIN VALLEY, MO
Parts Used:
WPW10006384
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
squeal and chirping while in risne / spin mode
Removed belt cover from bottom of the transmission , remove old belt, clean the pulleys ,and re install new belt. The new belt fits tighter so it did a few time to get the belt fully seated. Re install belt cover.
5 of 5 people found this instruction helpful.
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Customer:
Helen from NASHUA, NH
Parts Used:
WP89503
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Leaking water inlet hoses.
Removed the old hoses and screwed on the new hoses.
4 of 5 people found this instruction helpful.
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Customer:
JERRY W. from CARROLLTON, GA
Parts Used:
W10721967
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
making noise when starting spin cycle
Watch video on the site and the insulation will be easy and take about 30 min.
4 of 5 people found this instruction helpful.
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Customer:
TERRY from WAUKEE, IA
Parts Used:
W10721967
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Socket set
When the washer goes into a spin cycle, I would hear an intermittent loud clattering noise. I think the clutch teeth above (the cup part that is spring loaded) and the belted pulley's teeth below are not fully seating on each other during the spin cycle.
W10721967 Splutch Cam Kit

Assuming the pulley nut was properly tightened at the factory. I think this problem occurs because of ever-so-slight rounding of the splutch cam teeth from the actuator engaging and disengaging over whatever time frame there is before a clattering noise develops.

When I took off the 13mm nut using the adjustable strap tool, it felt tight to me...Was it put on as tight as it should have been at the factory? Who knows. I don't have the torque specification of this nut on that plastic pulley.

Watch the videos to remove and replace the belt cover and belt, actuator and splutch cam kit.

Pay particular attention to tightening up the nut. I put the pulley on and hand-tightened the nut. I used the adjustable strap tool and before I tightened everything, I pushed up on the pulley to press against the spring pressure in order to mesh the teeth together. After the nut was tight, I repositioned the strap tool and gave it another go, further tightening it. You see earlier that day, I only tightened it up once because I thought it was good and tight. I put everything back and within a half-hour it was clattering again and I could loosen the nut I thought was tight by hand! I fooled myself. That's why I did it twice, and don't be afraid to give it a good second tightening effort. Two weeks now and the wife is currently very happy.
5 of 9 people found this instruction helpful.
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Customer:
Tom from LONG BEACH, NY
Parts Used:
W10780048
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
Loud banging during spinning
Followed video provided by Part Select. Video made it look easier than it was but was very thorough and I was able to accomplish repair in less than an hour! The agitator before repair would bounce up and down when I pressed hard and let go. After repair it was much tighter!! Evidently this is a common problem with this design of Whirlpool washers!
3 of 5 people found this instruction helpful.
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Customer:
John from WHITEWATER, CA
Parts Used:
W10780048
Difficulty Level:
Really Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Socket set, Wrench (Adjustable)
Not really a problem but the hardest part was moving the washer to lay on its back.
I simply followed Steve's instructions on video. Very easy repair. Washer works great, no jumping or vibrating.
2 of 2 people found this instruction helpful.
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Customer:
Tracy from CONWAY, AR
Parts Used:
W10780048
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
My washer was always off balance.
I used a jack to lift the tub and unhooked the rods and replaced them. Works great.
2 of 2 people found this instruction helpful.
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Customer:
Charles from ARVADA, CO
Parts Used:
W10780048
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
out of balance
The info. was really helpful
2 of 2 people found this instruction helpful.
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Customer:
James from MAHWAH, NJ
Parts Used:
WPW10006384
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
Burning smell, ASSUMED it was the belt
Once we put the washer on it's side noticed lots of oil on the floor and in the belt cover area. Replaced belt anyway but issue is the leaking transmission. Starting warranty process since Maytag carries a 10-year part warranty and machine is 6.5 years old. Wish me luck !!!
2 of 2 people found this instruction helpful.
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Customer:
Angelo from PORTLAND, ME
Parts Used:
W10721967
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set, Wrench (Adjustable)
The wash cycle made a loud grinding noise when it went from filling to wash.
I put the dial to drain and and pressed the pause button for 3 seconds and it drained.
Unplugged the washer from the electrical outlet .
Shut the hot and cold water off. Disconnected and drained them.
Placed the washer on a soft mat on front side exposing the back and bottom of the machine.
Unscrew the metal cover with Philips head screw driver.
Disconnect the drain hose to a bucket or small dish tub .
Remove the belt cover with 5/8 ratchet or wrench.
Using a ratchet or wrench remove the one bolt holding the clutch in place .
Remove the two Philips head screws from the shift mechanism ( looks like clock timer,my memory is failing me right now sorry! ) .
Pull down on bottom gear after removing nut.
Push in and pull down with a flat head screwdriver on the tabs holding the collar in place above the top gear .The collar and gear and spring should come apart.
Install new parts in the same order . Reassemble make sure to use Locktite 242 on the bottom nut holding the gear.
Install belt , belt guard , cover drain hose . Stand machine back up , reconnect all hoses tightly plug machine into electrical outlet and start. Put a smile on your face because you did a great job and saved yourself some money!
2 of 2 people found this instruction helpful.
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Customer:
Tuan from LADSON, SC
Parts Used:
W10780048
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set
On Spin cycle washer jumping all over the place.
Just follow the video! Very easy.
2 of 2 people found this instruction helpful.
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All Instructions for the 4GWTW4740YQ2
16 - 30 of 52