4GWTW5550YW2 Whirlpool Washer - Instructions
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- Customer:
- Larry from HICKORY, NC
- Parts Used:
- WP8536939
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
The main knob insert snapped.
Nothing to it. Just remember to put the insert in the knob, NOT on the selector stem. Line up the flat part of the insert with the flat part of the stem and push the knob in place.
Don NOT ram it on the selector stem. When it's seated, don't push any more. That's all there is to it. It works. If the pointer on the knob indicates the selector is lined up correctly, but it isn't, the problem is the selector, not the knob.
Don NOT ram it on the selector stem. When it's seated, don't push any more. That's all there is to it. It works. If the pointer on the knob indicates the selector is lined up correctly, but it isn't, the problem is the selector, not the knob.
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- Customer:
- Michael from AURORA, CO
- Parts Used:
- W10528947
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Socket set
Slow Spin Cycle with Fast/Normal Agitator
My spin cycle was running, but spinning slowly and not drying my clothes. The agitator spun quickly like normal, but the basket did not spin fast. It seemed like something was slipping. I checked the belt, but it seemed fine and it was less than a year old. I was afraid that the transmission was going, but there wasn't any grinding sound of gears. Luckily the hub part description said that this could fix the slow Spin cycle. Over all the repair was easy, but pulling the agitator off was very difficult. I've got a strong grip and patience and after about 10 - 15 mintues of yanking on the agitator it came off. Don't try to use pliers as it will damage the plastic agitator. Replacing the hub drive and reassembly went very smoothly. The old hub drive wore out because it is plastic and connects to the metal drive shaft from the transmission. After years of torque, the hub will eventually strip out. Sooner depending on your usage and heavy duty cycles. In case you don't know, your machine might have the service manual in it on the inside of the body taped to the side. Mine helped me run through some troubleshooting steps and component tests to pinpoint to problem. Thanks Parts Select!
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- Customer:
- John from SALEM, VA
- Parts Used:
- W10528947
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Screw drivers, Socket set
After removing the bolt on top of the agitator, it agitator was very difficult to get out.
I watched the repair video on Partselect, it was very informative. In the video the agitator lifted right out easily, I was not so lucky. It took me and another gentleman about 4 hours to get the thing out. I watched other videos on ideas to remove, still no luck. Finally I cut the strap off of a carry all bag and was able to get it in around the agitator and slide it under it. After getting it under the agitator we were able to pull up on it and get it loose.
The rest of the repair was simple, cleaned everything, installed new part, and now washing machine is working like new again.
The rest of the repair was simple, cleaned everything, installed new part, and now washing machine is working like new again.
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- Customer:
- Terry from HANCOCK, MD
- Parts Used:
- WPW10006384
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
washer wasn't spinning after rinsing but the motor was running
I had taken the time to watch videos of this repair so when the switch arrived I knew what I had to do. Removing the screws to get the back cover off was simple as was installing the switch. No tricks here just watch the videos and your all set to do the job
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- Customer:
- JOHN from HERNANDO, FL
- Parts Used:
- W10528947
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
During the Spin cycle the washer was noisy and moved around
I watched the video and did exactly what they said to do. It was really easy. The key to the success was in the parts that were mailed to me it had a separate piece of paper telling you to "reset" the washer after doing the repair. I missed this when I watched the video. That was a critical part of the repair which required no tools to accomplish.
I have done 6 loads of wash and the washer has not made any crazy noises and hasn't moved!
I have done 6 loads of wash and the washer has not made any crazy noises and hasn't moved!
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- Customer:
- Bruce from LANDENBERG, PA
- Parts Used:
- W10780051
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Rock and roll on spin
Replaced the suspension rods.
Must be done on its side as the rods only pull down. There is no slot.
Must be done on its side as the rods only pull down. There is no slot.
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- Customer:
- D from DISTRICT HTS, MD
- Parts Used:
- W11454372
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers, Socket set
Grinding noise from the gearcase.
Actually, I "Youtubed" it. I entered the info from the washer and found what was similar. What would help is when you tilt the washer (on back or front) so you can look at what you're going to work on to match (or closely match) what is on Youtube. It is SO easy, it's unbelievable.
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- Customer:
- Joseph from BAKER, FL
- Parts Used:
- WPW10006384, W10721967
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Loose pulley
Tightened up the pulley as the video showed me that might be the issue.
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- Customer:
- Angelo from PORTLAND, ME
- Parts Used:
- W10721967
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set, Wrench (Adjustable)
The wash cycle made a loud grinding noise when it went from filling to wash.
I put the dial to drain and and pressed the pause button for 3 seconds and it drained.
Unplugged the washer from the electrical outlet .
Shut the hot and cold water off. Disconnected and drained them.
Placed the washer on a soft mat on front side exposing the back and bottom of the machine.
Unscrew the metal cover with Philips head screw driver.
Disconnect the drain hose to a bucket or small dish tub .
Remove the belt cover with 5/8 ratchet or wrench.
Using a ratchet or wrench remove the one bolt holding the clutch in place .
Remove the two Philips head screws from the shift mechanism ( looks like clock timer,my memory is failing me right now sorry! ) .
Pull down on bottom gear after removing nut.
Push in and pull down with a flat head screwdriver on the tabs holding the collar in place above the top gear .The collar and gear and spring should come apart.
Install new parts in the same order . Reassemble make sure to use Locktite 242 on the bottom nut holding the gear.
Install belt , belt guard , cover drain hose . Stand machine back up , reconnect all hoses tightly plug machine into electrical outlet and start. Put a smile on your face because you did a great job and saved yourself some money!
Unplugged the washer from the electrical outlet .
Shut the hot and cold water off. Disconnected and drained them.
Placed the washer on a soft mat on front side exposing the back and bottom of the machine.
Unscrew the metal cover with Philips head screw driver.
Disconnect the drain hose to a bucket or small dish tub .
Remove the belt cover with 5/8 ratchet or wrench.
Using a ratchet or wrench remove the one bolt holding the clutch in place .
Remove the two Philips head screws from the shift mechanism ( looks like clock timer,my memory is failing me right now sorry! ) .
Pull down on bottom gear after removing nut.
Push in and pull down with a flat head screwdriver on the tabs holding the collar in place above the top gear .The collar and gear and spring should come apart.
Install new parts in the same order . Reassemble make sure to use Locktite 242 on the bottom nut holding the gear.
Install belt , belt guard , cover drain hose . Stand machine back up , reconnect all hoses tightly plug machine into electrical outlet and start. Put a smile on your face because you did a great job and saved yourself some money!
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- Customer:
- Chet from CLEARWATER, FL
- Parts Used:
- WPW10006384, W10721967
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Socket set, Wrench (Adjustable)
heavy loads did not spin dry properly
I followed the instructions provided by the video which I thought were spot on. Even to the size of the phillips screw driver.
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- Customer:
- TERRY from WAUKEE, IA
- Parts Used:
- W10721967
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Socket set
When the washer goes into a spin cycle, I would hear an intermittent loud clattering noise. I think the clutch teeth above (the cup part that is spring loaded) and the belted pulley's teeth below are not fully seating on each other during the spin cycle.
W10721967 Splutch Cam Kit
Assuming the pulley nut was properly tightened at the factory. I think this problem occurs because of ever-so-slight rounding of the splutch cam teeth from the actuator engaging and disengaging over whatever time frame there is before a clattering noise develops.
When I took off the 13mm nut using the adjustable strap tool, it felt tight to me...Was it put on as tight as it should have been at the factory? Who knows. I don't have the torque specification of this nut on that plastic pulley.
Watch the videos to remove and replace the belt cover and belt, actuator and splutch cam kit.
Pay particular attention to tightening up the nut. I put the pulley on and hand-tightened the nut. I used the adjustable strap tool and before I tightened everything, I pushed up on the pulley to press against the spring pressure in order to mesh the teeth together. After the nut was tight, I repositioned the strap tool and gave it another go, further tightening it. You see earlier that day, I only tightened it up once because I thought it was good and tight. I put everything back and within a half-hour it was clattering again and I could loosen the nut I thought was tight by hand! I fooled myself. That's why I did it twice, and don't be afraid to give it a good second tightening effort. Two weeks now and the wife is currently very happy.
Assuming the pulley nut was properly tightened at the factory. I think this problem occurs because of ever-so-slight rounding of the splutch cam teeth from the actuator engaging and disengaging over whatever time frame there is before a clattering noise develops.
When I took off the 13mm nut using the adjustable strap tool, it felt tight to me...Was it put on as tight as it should have been at the factory? Who knows. I don't have the torque specification of this nut on that plastic pulley.
Watch the videos to remove and replace the belt cover and belt, actuator and splutch cam kit.
Pay particular attention to tightening up the nut. I put the pulley on and hand-tightened the nut. I used the adjustable strap tool and before I tightened everything, I pushed up on the pulley to press against the spring pressure in order to mesh the teeth together. After the nut was tight, I repositioned the strap tool and gave it another go, further tightening it. You see earlier that day, I only tightened it up once because I thought it was good and tight. I put everything back and within a half-hour it was clattering again and I could loosen the nut I thought was tight by hand! I fooled myself. That's why I did it twice, and don't be afraid to give it a good second tightening effort. Two weeks now and the wife is currently very happy.
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- Customer:
- Craig from CRARY, ND
- Parts Used:
- W10528947
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers, Socket set
Very wet clothes after load was complete
Remove the center cover with a screwdriver then loosen the 7/16 bolt with an impact driver socket ccw to remove completely biggest issue is removing bottom cover tried pick tools only thing that was succesful was some dawn dishsoap on the center bolt area to loosen enough to lift up the cover replace the hub part that had worn spline grooves remember to use blue loctite on the 7/16 bolt before re-installing cw to tighten bolt
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- Customer:
- Johnny from NORTH JUDSON, IN
- Parts Used:
- W10528947
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
the splines were worn out on the hub assembley
screw driver and a rachet and socket took it off and put the new one on . no problem follow the direction that comes with it .
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- Customer:
- Bernard from ARIZONA CITY, AZ
- Parts Used:
- W10721967
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
Gear stripped on main spline
Followed detailed instructions which were supplied with the parts. It was easy and my machine is working great with no issues. Also I just didn’t get the main drive pulley, all new parts came for the bottom end, great service and excellent parts.
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- Customer:
- JERRY W. from CARROLLTON, GA
- Parts Used:
- W10721967
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
making noise when starting spin cycle
Watch video on the site and the insulation will be easy and take about 30 min.
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