4GWTW4950YW1 Whirlpool Washer - Instructions

Tightened up the pulley as the video showed me that might be the issue.

I followed the instructions provided by the video which I thought were spot on. Even to the size of the phillips screw driver.

W10721967 Splutch Cam Kit

Assuming the pulley nut was properly tightened at the factory. I think this problem occurs because of ever-so-slight rounding of the splutch cam teeth from the actuator engaging and disengaging over whatever time frame there is before a clattering noise develops.

When I took off the 13mm nut using the adjustable strap tool, it felt tight to me...Was it put on as tight as it should have been at the factory? Who knows. I don't have the torque specification of this nut on that plastic pulley.

Watch the videos to remove and replace the belt cover and belt, actuator and splutch cam kit.

Pay particular attention to tightening up the nut. I put the pulley on and hand-tightened the nut. I used the adjustable strap tool and before I tightened everything, I pushed up on the pulley to press against the spring pressure in order to mesh the teeth together. After the nut was tight, I repositioned the strap tool and gave it another go, further tightening it. You see earlier that day, I only tightened it up once because I thought it was good and tight. I put everything back and within a half-hour it was clattering again and I could loosen the nut I thought was tight by hand! I fooled myself. That's why I did it twice, and don't be afraid to give it a good second tightening effort. Two weeks now and the wife is currently very happy.

Please check the order was refused so I would not have to pay to ship back. The lady I spoke to on the phone said to do it this way. I have been TRYING to call for 2 weeks but no one is answering the phone due to CV19!!
The order is back at your warehouse. Please give me my refund!! Plus I have emailed your CS dept. numerous times with NO answer, only automated.

Per your directions. Note that part has been updated from original. Looks like an improvement, adds tab to grab rod, but changes installation.

Followed detailed instructions which were supplied with the parts. It was easy and my machine is working great with no issues. Also I just didn’t get the main drive pulley, all new parts came for the bottom end, great service and excellent parts.

Watch video on the site and the insulation will be easy and take about 30 min.

Once we put the washer on it's side noticed lots of oil on the floor and in the belt cover area. Replaced belt anyway but issue is the leaking transmission. Starting warranty process since Maytag carries a 10-year part warranty and machine is 6.5 years old. Wish me luck !!!

Removed two screws to remove guard. Two screws to remove another part with wires. Pulley nut was already missing. Component was twist locking tabs.

Getting to the actual hub is a bit difficult as it involves removing the accetuator and takes some time and patience, but when I tried to replace with a new hub, I found that the screws were stripped, so PartSelect walked me through the ordering process and helped me choose the exact size screws that I needed. Parts came quickly...I already had the hub waiting to be secured and the screws tightened easily. (We had tried using a similar size, but you REALLY need the whirlpool screws that go in there) No more spinning problems, and the machine is not jumping around anymore. Works just like before. This particular machine has to have this part replaced at least twice a year (luckily it's cheap),but saves us from having to buy a whole new machine. My son also told me that since I replace the part so often, best to replace the screws every other time as well.

the repair went well but I still haven't received a refund for the order was was sent incorrectly. Order #22085769 order date 2/3/23

Removed the old hoses and screwed on the new hoses.

I turned off and disconnected the water lines (have a bucket ready) and tipped the washer on its back. I followed along with the provided video that was super helpful. Disconnecting, moving the washer, and reconnecting everything took longer than the repair. Very satisfied with this repair!

Took the Cover off and installed belt.

1st watched the video, turned off the water supply, unplugged the elecrtcal cord, removed the rear top panel , screws with the nut driver , then slid the top forward about 1 inch & then lifted upwards to removed the lid assy, after taping the lid assy down so it wouldn't flip open. Then once lifted up, at the very back are 2 slots, which you can the set the top onto, then use the 2 s-hooks with a chain to support the lid assy from falling backwards and attach to the base assy.
Then you can move the tub assy away from where you need to work.in this case was replacing the upper plastic suspension rod supports, then push upwards the socket , drop in the new one, pull of on the rod assy, and hook it into the ball and drop bach into the suppprt , was able to do all 4 in no time. Then unkook and reattach all, screws, plug back in, turn on the water. And we were good to go.
All For less than $20.