4CA2782XYG0 Whirlpool Washer - Instructions

Disassembled top control console and surrounding sheet metal cabinet per the video from this site. i then used a screw driver to carefully pry up each wear pad location individually and inserted the wood wedge. to about 1 1/2 inch height. rwmoved the old wear pads and popped in the new pads one by one. Closed up the unit and tested the machine . It ran like new. No more noise or viberation

The washer agitated ok, so I figured it wasn't the motor or agitator. Watching the repair videos, I assumed the clutch might be the culprit. The videos are very good, so I should have taken the machine apart and actually looked at the clutch - it wasn't too bad. Trying to put the new clutch on anyway, I noticed it didn't turn on level. I thought it wasn't seated correct, but it was then I realized the shaft was tilting. This would explain the THUMP, and the grinding must be a gear inside the transmission. As much as I hate to get a new machine, given the tremendous downturn in quality, I think that because this machine is old, it is not worth a $200 transmission. Anyone need a brand new (but test fitted so not returnable) clutch?

will not go over step by step here as there are already a multitude of stories on site with exact situation as mine who have already done so.. What I will say is that PartSelect is easily the absolutely best site on the net for a complete problem diagnosis to finished repair experience. Just input your model # and describe the problem and you get instant diagnosis probabilities along with access to a long list of customer Q & A and reviews, along with step by step videos on diagnosing, dis- assembling, and re-assembling along with links to all parts needed and also some secondary tips along the way. The prices are fabulous (example: I got a clutch assembly kit with several parts and 2 additional parts as a just in case for $55 shpg incl, while my local appliance parts place wanted $59 plus tax for just the main part in my assembly kit with a no return policy and no part guarantee, plus it was only 1 day more to have PartSelect pkg arrive than I would have gotten part from local store). This site is FABULOUS !!!

Remove metal cover; remove pump, remove motor, remove tub spin assembly; remove transmission. Remove clutch be removing retaining ring. Installation was reverse. No problems, part worked like champ.

Note: Called Sears to see if I could get the part locally. Turns our I had to call an 800 number. Lady said that the part was not carried and would have to be shipped from warehouse. Tried to sell me some discharge hoses. Then said the part would cost $65 before S&H. Told her I didn't want to spend that much, she asked how much I wanted to spend and seemed upset when I told her your price. She didn't comp it, just said that theirs was an official part from Sears, blah, blah, blah. Anyway, thanks for the great service!

I did a Google search for the model number and found this site, PartSelect.com. Based on the diagrams on the site and what I could see underneath the washer, it was clear that the motor coupling was now gone and the shattered pieces of it were all over the floor. So I ordered a new coupling and waited for it to arrive, it was shipped in just a few days. Once I had the new coupling all I had to do was remove a couple of brackets holding the pump onto the motor, and the motor onto the gearbox; unplug the electrical terminals and lift the motor out. There are two halves to the coupling, one sits on the shaft of the gearbox and the other on the shaft of the motor. Both of these are seated into a rubber boot that is also a part of the coupling. Once the motor is sitting on the gearbox with all the coupling parts seated in place, just plug everything back in and replace the brackets. You will need a 1/4 socket to remove/replace the motor brackets. Also, it should be noted that you will want to unhook everything that is hooked to the wall (hoses, power cord) but it assumed you've already done this if you have access the the underneath of the washer.

unpluged the washer. removed the two screws on console. unpluged the lid switch connector and seperated it from the cabinet.removed the body clips. removed the washer cabinet. removed the two screws holding the lid switch. removed the two cable or wire clips.
checked new part against the old. put the two screws mounting the lid switch back in. put the two cable clamps back securing the lid switch wires. put the cabinet on.reconnected the lid swich wire connector to the cabinet.pluged in the lid swich to connector.put the body clamps back in place.put the two screws holding the console back in. plug washer back in to main power. stared the washer and ran it through a cycle testing the lid switch.
worked great.
Thanks

Disconnect power & water then drain hoses.
We flipped the washer on it's side to gain access to the bottom. There was no need to take off the back panel. Keep a 5 gallon bucket and a few rags handy for the extra water in the pump line.
Disconnected the wiring harness. Removed the brackets holding the motor. It's a little tight on the back bracket. It has a 1/4" hex nut on the back side, so I used a 1/4" drive socket (see: small). Removed the bolts holding the gear case (this makes it a lot easier). Disconnected the pump hose and rotated the motor & gear box and pulled forward. This gives you access to the coupling. Remove the broken part. Clean the area for debris. NOTE: each part of the coupling has 3 fingers (these are what breaks off), so check to make sure you get all broken parts. Insert the new coupling. It has 3 parts; the plastic fittings go on tight and need to be snug to the shaft. Use a screwdriver handle on the center and tap down with a small hammer. Spray silicone on the rubber coupler to allow a little better slide.
Reverse the process. Line the gear box and motor up and push back into the tub assembly. We used 2 people to do this. It's easier to have someone stand over it and hold / rotate the gear box while the other one can align the motor & bolt everything back on.
It took us an hour, however, if you were doing a couple you could get it down to 30 min. flat.
Go wash your clothes!

Put new one on work good, but now can't pump no more .the problem now is the spin cycal broke and I not going to fix it. Thank for the part work good.

Woulkd have taken alot less time had I not taken off the control board, back...etc. Laying the unit on its back is perfect. Took it out into the garage when I could have done it in the laundry rooom with very little water loss.
1. Removed all hoses connected to top of motor. This was not very easy since the spring clamps had been in the same place for 20+ years. Also removed all wire harness connected to and from the motor.
2. Removed metal clamps from top of motor unit, and removed the plastic "valve".
3. Removed screws holding in clamps on each side of the motor used to hold motor on motor plate. Removed motor. Trick is to make sure that the back clamp stays in place...makes it a little easier when you go to re install.
4. Cleaned out around agitator shaft, and fitted one side of the coupling and the neoprene type joiner on to the agitator shaft.
5. Fitted other side of coupling on to motor...This is where it got a little tough......and then placed motor unit on the motor plate, making sure to line up teeth to neoprene joiner.
6. Replaced clamps on each side of the motor and screwed in nuts holding them in place.
7. Replaced plastic "valve" and the clamps that hold it in placed...back one is a little tough.
8. Reattached hoses to "valve" and hooked all wire harness back into place.
9.Tested perfect...little burning smell on first spin....but works great now!!

This website was such a big help. I just followed the directions of the other prople who answered. I was able to do this even though I am not that mechanically inclined. The toughest part was removing the two metal clips that hold the back to the top. I needed a screwdriver to lift these out, but after this the repair was a simple matter of following the old switch line along the inside top of the washer body, removing the ground wire (a bit tricky because you have to lean the unit foward while trying to remove a screw that hangs down at the same time). and screwing in the new unit. Thanks to everyone who posted comments before. You were real life savers (and saved me hundreds of dollars in repair costs or replacement fees!!!!!!!). Thanks again!

Removed the outside body of washer. Used 1/2 plywood between drum and wear pads to make space to pry out pads with screwdriver. Replaced suspension springs and tub spring (use waterproof grease on end of springs. Put washer back together and tested. Problem solved washer not walking all over floor anymore. Thanks for you help.

First I screamed at the ceiling, because I have a three year old and an infant, and the washing machine was dead. Then I went to youtube. It seemed like the "agitator dogs" were the issue.

In this spirit of any repair, I replaced them, and it was not the issue. I don't know what I expected.

Ceiling. YouTube. Pacing.

Then I figured it was this part - the motor coupling. I unplugged the machine and took out the drain tube. I leaned the machine back and propped it up with an empty detergent bottle, because those were abundant. Ratchet off a few bolts and the motor comes out. The coupling was indeed broken. The new one slips right in - I tapped it a few times with a mallet for good measure / vengeance. Ratcheted the bolts back on and tipped it back up.

Pros: Washer works now.
Cons: Everest-esque laundry pile to address.

But hey, it worked! I am no handyman and it wasn't too bad at all. Half hour tops.

Found leveling spring loose on bottom of washer, the sheet metal on bottom of cabinet ad rusted through. Drilled new hole in sheet metal and installed new leveling spring. Greased hole with blue marine grease so it will last another 40 years.

Followed the video. Removed the case and holder clips (not really needed) and replaced the springs. It did nothing to stop the problem and there are no more fixes.

Disassembled lower part found nothing wrong.
Started disassembly from the top. Immediately ran into trouble not knowing exactly how the tub was anchored to the drive. Once I got down to the tube and drive block there was nothing I could do to go further. I guessed it was a press fit onto the drive, but there were many instructions and I couldn't be sure. Parts Select expanded drawing was the most useful tool; it was correct omitting a few details. Anyhow, cleaning out my garage I found one of my old gear pullers that I could ring to complete the disassembly. All the sudden I was in business, pulling the washer drum off the drive block and shaft, getting down to the leaky lower seal. A that point it was just a matter of cleaning everything up and buying all the rusted out parts to reassemble. I spent $150-200 on parts, but its completely rebuilt now and runs like a charm. Probably have around 20-50 hours all told, into the repair. Most of this was reading instructions, watching videos, and trying to figure out the rest (3). Doing the actual work spread over time until my wife and sons threatened to throw the thing out. Never. Once I decide I'm gonna do something, I do it. LOL!