CAM2742TQ2 Whirlpool Washer - Instructions

Repair went well and relatively easy, but did not fix the problem.
Suspect timer switch was the culprit. Nothing was clogged or plugged
up. Water pump and impeller were free and clear with no damage
or leaks.

I am an old woman who is disabled and without any tools or knowledge, but sheer stubbornness and will power, I waited for my tools and other parts to come in, in the mean time I fixed my young neighbors whirlpool washer, well We took top off the nut I had already pre assembled her cam so set it in place of old one put bolt back in place and the top of agitator she says works perfectly now, my parts came in I had nothing to remove as my handicap daughter had already thrown away all the loose parts, I threw away old top agitator, assembled cam and put in place still did not feel tight enough so added seal from other nut!! it worked tight enough, put the inner part back in with new part and soap put the top back on and now works good as new, was disappointed could not put bottom agitator in place, just not strong enough lol well this was my story

Removed the 4 screws and nuts to get the control panel, off. Took-off brass clips that hold the back on. Removed 2 bottom nuts and plastic clips on back of washer. Took the back partially off, and removed the water inlet valve and replaced it. Reversed the procedure to re-assemble.The valve may not have been deffective, since after inspection, the hot water inlet screen was clogged with gunk.

Tipped the washer onto it's side, used pliers to loosen clamps on old hose. Removed outer drain hose from white plastic hose adapter on back of washer. Removed white hose adapter (snaps out of place) and old hose. Fed new hose through opening for white adapter, then snapped new adapter into place on back of machine. Put the new hose in place and replaced clamps. Sat washer back upright. No more leaking! It was easy and didn't take more than 15-20 minutes.

It was a miracle. We were going to get rid of the washing machine because it made so much noise and rattled the whole house. It also 'walked' across the room with every load.
I simply replaced the wear pads (2 of them were already worn away), and now it is as quiet as when it was new. AMAZING!

Replacing the clutch was easy but unfortunately did not fix the washing machine. I couldn't get the agitator loose at first, but it came loose when I unbolted the motor and transmission assembly. After replacing the clutch and reassembling the motor, I tilted the washer back up and found that the basket in the center under the agitator was cracked all the way around and that was why it wasn't spinning. It was also why the clutch was burning--trying to spin a basket that wasn't centered in the drum anymore. This washer is over 25 years old, so I decided not to replace the basket, since a replacement is about $400. A good attempt at an inexpensive repair, but unsuccessful.

It took me awhile to figure out how to get the shell off the washer frame. (I didn't know about flipping it on its back). Once the moving parts were revealed, the water pump was staring at me with both ports. I turned the machine on and saw that the leak was coming from the pump.
1. Cut power
2. unclipped pump with pry with screwdriver
3. detatched both hoses - flood ensued
4. gently pulled pump off transmission
5. replaced pump

I reccommend doing this repair with empty tub.

I followed the instructions in the video on the part page (part #PS11741239), which was also conveniently linked in the item shipped email. The replacement of the part was very easy ... the hard part was balancing the washer again (kitchen floor seems to have sunk in the middle). Back to normal function without having to suffer a flood first. Thanks.

Removed washer shell by instruction via video, then easily installed break hose and clamped it back on to water line and water dispenser. Works like a charm! No more leak

Washer was not agitating. My husband did not have a clue what to look for, but he took it apart and noticed two of the four directional cogs were stripped. Did an internet search and found the part on your website and thought we would give it a try since the part/shipping was under $20. The parts came in three days and my washer lives on. Was ready to get a new one since it is 18 years old, but I will not wait. Excellent website with all instructions and parts breakdown of the washer.

It was easy, take off the cap, then loosen the nut. Take it apart, change the dog ears, put back together. It was done.

Removed top cap of agitator and pulled out the inner cap. Spread a pair of needle nose pliers and placed them in square holes on each side of nylon fitting. Unscrewed nylon fitting and removed top half of agitator. Replaced directional cogs/dog ears and put agitater back together. Works like new. Easy fix.

PS Received parts in 72 hours. $10.00 bucks and never left the house.

Just changed out the old pump with the new one. It went very quick and smooth!

Very easy replacement. The new hose was more like a formed radiator hose and fit exactly.
Removed two screws at rear of control panel and separated the rear cabinet panel from the front cabinet enough to get to the water valve. I then disconnected the break hose from the valve by compressing the spring clamp. I then disconnected the other end from the washer water inlet by also releasing another spring clamp.
The new hose was installed using the same clamps. The cabinet was reassembled and washer tested for leaks.

I used pliers to loosen the hose clamps and the small springs that hold the water pump to the water pump motor. The old pump then came off by simply pulling it off. The new was was the reverse. Everything worked well.
The biggest problem had been finding that the water pump was leaking. I first tried to fix it with epoxy but it is apparentlly made of nylon and the expoxy didn't stick well.
I am still annoyed that Whirlpool makes a water pum that leads so soon. The Whirlpool site showed my model number as non existent. Later, after purchasing the right one from this third party site, Whirlpool sent email that they found the model number and gave me a much higher replacement price for the pump.