NTW5800TQ0 Whirlpool Washer - Instructions

I did the repairs after watching a few videos on this web site and it covered everything I needed. Went well and the parts were perfect.

Followed the video on the website. I removed the hoses from the pump rather than removing the pump as suggested in the video. Then separated the motor from the transmission and replaced the coupling; then reattached the motor and hoses. Lining up the washer cover and clamping it back on was the most trouble. But all in all, a easy repair.

just like video showed really helpfull

Replaced motor starting capacitor. Noticed water leak at pump and replaced pump

After reading other comments about lid switch replacement , I knew the front of the control panel would move forward and lift off. Although none of the descriptions mention the steel clips that were also use to hold the cover down. It does take quite a bit of presure to pry these up and loose before panel would move forward. Would recomend putting tape on both washer and screwdriver to protect washer.

I first watched a YouTube video on how to open up the machine. It was a breeze. I removed the part the hose attaches to where the water comes out and into the tub. The hardest part was removing the old hose clamps. Had I known I would have used new clamps. I took off old hose and replaced with the new one, it took longer because of the clamp issue. Otherwise it went fairly easy, to my surprise. Even tho I am a 70 yr old woman I will try to fix what I can. Doing this saved me at least $600. For a new washing machine. I'm so proud of myself.

The water pump had a small leak when washing clothes, and my wife was nagging me about it. I know men, youwere shocked that I said nagging and wife in the same sentence. Me being a man, I would have just left it since it is in the laundry room in the carport.

I turned the washer on its side and felt where the leak was on the pump, went inside and ordered the new pump. It was here in 2 days and it took 15 mins to put it back on with only a screwdriver to snap off the retainers and pliers to undo two hoses.

I told my woman that it was fixed and we have lived happily ever after and we played Appliance Repair Man and I was paid very well for the "House Call" if you know what I mean!!!!!

I was familiar with the Kenmore / Whirlpool direct drive mechanism but at first I could not determine how to release the console. I finally found the end cap trim pieces would pop off revealing the 2 screws that hold the console in place. After removing them the console flips up and over the backboard. I then removed the 2 clips that hold the cabinet to the backboard, unpluged the lid switch connector and then tipped the entire cabinet forward and off the frame. This gives you access to the entire washing machine mechanism.
Next I released the 2 metal clips that hold the pump on and push it out of the way leaving the hoses connected. Next I released the 2 clips that hold the pump on, these clips also have a screw to secure them. I was then able to set the motor to the side without removing any wires.
The coupling parts had broken and were already off of the motor shaft and the input drive shaft of the transmission. I put the new drive parts on and had to tap them down untill they were flush with the end of the shafts. I then put the rubber coupling on the transmission drive end and aligned the motor drive to mate into the other holes in the coupling as I put the two back together. I then re attached the 2 motor clips with screws and reinstalled the pump with it's clips. I then reinstalled the cabinet onto the frame and replaced the cabinet clips. I then plugged in the lid switch connector and flipped the console back over and screwed it down. I then reinstalled the trim caps that had me stumped to begin with. The unit tested out OK.

the first order was ordered wrong for me and the part was to big so I had to send it back and order another. The second dispenser was the right one and went on well to the machine. Just had to put it on the machine by hand.

Following the video that was supplied with my order was super helpful. Watching it though made the job seem very easy of which it really wasn't. My washer is about 6 years old so it had a LOT of build up on EVERYTHING making the disassembly harder than you may think. Once apart I needed to really scrub everything clean before reassembly as well. Getting the tub off without cracking it was a challenge for sure. Eventually rocking it and adding a bit of WD-40 to the shaft if eventually came off. Once it was off I was able to replace the Tub Wear Pads quite easily. Getting to it was the challenge. Installing new wear pads and new suspension springs fixed the problem. Once I had the casing back together I replaced the agitator cam set as well. I figured as long as I already had it apart why not be proactive and fix the next to fail and boy am I glad I did. Once I had it out it just fell apart in my hands with the cams showing almost no ribs at all left to latch onto.

Disconnected old power cord inside control cabinet, removed strain relief , then removed damaged power cord. Reinstalled new cord with new strain relief.

unscrewed a bolt, pulled top agitator out and replaced parts and reinstalled.

I tried to remove the outer console to get to the tub wear pads easier. This proved difficult for me for some reason. So I tipped the machine on its back at about a 45 degree angle. You will see the tripod support holding up the tub. The pads lie in between the bottom of the tub and on top of the tripod support . You won't be able to see the pads since the are on the top of the support, but you will see the two insert tabs of each pad sticking out. There are about 120 degrees apart from each other. I pushed up on the tub and slipped the piece of wood in between the tub and tripod support close to the pad. Taking a screwdriver and hammer I punched out the wear pad insert tabs. You can replace the old pad with the new one by using some force with your hands. Some pop right in and some you need to use a little leverage, maybe with the piece of wood you used to hold up the tub. Be careful not to get the pads greasy, keep clean as possible. Worked great.

I disconnect power from wall outlets. Turn off pipes and remove water hoses from machine. Clear machine making room to operate.
I removed two Phillip head screws from behind the console, press down lightly on console then flipped it back. Disconnect the lid switch by releasing the plastic clip. Used a screwdriver to release the 2 metal holding clips (one on each side on top of machine. Ease the case up slightly then pull back gaining access to the centrifugal switch which is mounted to the motor with one Phillip head screw. One end of switch was broken and disconnected. Motor was not keeping up. Discharged capacitor by grounding the terminals with an insulated plyers. Lift the clip on the broken switch then pull the connector off. With new switch in hand, remove each of the 5 wires from the old switch by using a needle nose pliers one by one and connect them to the new switch making sure each one is properly secured in please. Connect the new switch to the motor using the single screw. Secure the connector to switch. Replace case by tilting back about 45 degrees, slide under front frame of machine all the way then down inplace. Use the two metal clips to secure frame to rear panel. Reconnect lid switch. Return machine to usual spot, reconnect water hoses, turn pipes on make sure there are no leaks. Plug back into wall outlet. Washer was tried and all cycles were completed.

The switch just snapped out of the holding section and the new part was snapped back into its place. He put the top section back on and it worked! Being a woman not knowing anything about repairing machines, I thought it went very well. I just googled my problem with the washer, it sent me to this site saying what they thought was the problem, I live chatted with someone and they confirmed the solution. I ordered the part and it came in 2 days and my husband fixed it. And now I have a working washer again. Thank you for your site. Anne