WTW4955HW3 Whirlpool Washer - Instructions

Trying to follow the instructions according to the video was easy enough until the part where I had to remove the control panel for access to the screws holding the inlet valve. I don't have a putty knife, so I had a bit of trouble trying to remove the panel. I found another way. There are screws on the left and right sides which hold the control panel to the side pieces holding it to the body. If you remove the screws and use a pick or flathead screwdriver to carefully pull up on the tabs below the screws while gently pulling the control panel away, it will easily pop off with a rotational movement. The panel is centered into its location via two plastic pins molded into the side panels, so be aware of them and try to avoid breaking them. They'll help you get the panel properly positioned during reassembly, which is simple. You'll see all this easily if you take the time and look. Don't be in a rush. To reassemble, line up the panel with the plastic pins and rotate it into position. The tabs slide easily into position and lock the panel into place. Just don't forget to reinstall the screws. Removing the panel in this manner added a bit of time to the repair, but not a lot. It's still a fast repair overall. Everything else was exactly like in the video. Well, almost. I had no difficulty whatsoever with sliding the new valve into place. But once the job was done the sounds coming from the washer during the filling stages ceased. Turns out the screens in the inlet valve were getting stopped up with lime.

Part fixed it perfectly.

Unplug the washer.
Turn of the water.
Remove the hoses.
using a 1/4 inch nut driver, remove the screws from the back panel.
Remove the console by inserting a putty knife between the console and the top until you hear the click.
Unplug the harness for the inlet valve.
remove the two screws holding the inlet valve and then remove the inlet valve.
Replace with new inlet valve and affix with the two screws.
Plug in the electrical harness.
Place Console back into position.
Place back panel into position and tighten screws with nut driver.
Put the hoses back on the inlets.
turn the water back on.
plug in the washer.

Spin indicator light was illuminated but machine was repeating rinse cycle rather than spinning water out of clothes. Replaced the pulley and drive coupler, thinking there was a mechanical problem. Video instructions were great but old pulley and drive coupler looked perfect so replacing them did nothing. Next I replaced the washer actuator (shifter), thinking that was the reason for no high speed spin. Easy job, as shown in the video, but it also did nothing. The problem turned out to be a failure in the control panel, probably resulting from years of vibration. Decided to stop chasing my tail and bought a new washer.

Remove power and hoses. Remove five 1/4” hex head screws on back plate. Top control panel can be removed by inserting putty knife into front right and left corners of control panel. Push with enough force while lifting corners. Clips are metal so you won’t break them. Lay the control panel toward washer lid.
Two screws hold the water inlet in place but remove cables from inlet valves and the cable in the middle which has a temperature sensing thermistor. Once the 2 screws are removed you can manipulate the assembly out of its slot. After new assembly installed with cables reconnected and screws in place align the plastic control panel tabs back in that are at the rear of the top before snapping the control panel back into position.

My dryer knobs ended up not only the problem but when i went to use my dryer the heating element wrnt out.... So i need to return your knobs and get my money back please thankyou however i need the correct forms to send them back and i have the original wrapping

Having been out of the business for quite a few years I thought that I was dealing with a direct drive machine. Thinking that it was the motor coupler. I removed the control panel and attempted to pull the cabinet froward. Not so, it had a solid cabinet, so I tilted the machine against the wall and looked under the washer finding the driven Transmission pulley loose on the shaft. The splines on the pulley were pretty well worn but I tightened the nut and it worked okay. But I ordered a pulley and replaced after it's arrival. The motor capacitor also broke it's mount off so I had to rehang it with zip ties and repaired the wires to the Capacitor, (Which BTW had about 22 gauge wire). I found it hard to believe that they would use such small wire.

Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you