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WTW6120HC1 Whirlpool Washer - Instructions

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All Instructions for the WTW6120HC1
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Customer:
Brian from VESTAL, NY
Parts Used:
W11220230
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
Water was dripping while the machine wasn’t running
Removed two screws that held the control panel from the back with a power drill. Pop the control panel loose with a screwdriver from the top of the machine with the quick disconnects. After turning both the hot and cold water off I remove the hoses with pliers removed two screws with the power drill that hold the water inlet valve in place disconnected the wire harness plug And removed water inlet valve swap, the original harness to the new water inlet valve and follow the steps backwards to finish
7 of 7 people found this instruction helpful.
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Customer:
Kynrick from DENTON, TX
Parts Used:
W11220230
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Water leaking at front left of washer especially after heavy loads
Disconnected water and unplugged. Took off top and control panel. Replaced water inlet valve with new one. Simple plug and play connections. It was easy to see the old valve was bad with rust and sediment collecting on hot side.
8 of 10 people found this instruction helpful.
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Customer:
Suzanne from SPRING HILL, FL
Parts Used:
W11457841
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
The light set assembly was down to one light. So we needed to order one
The repair went really well. And it was the right part and now we can have light in our fridge.
Thank you!
Your help and fast shipping really made a difference. I will always shop for my parts with you guys. Thank you for having things no store has. It saves alit of money all around.
Thank you again.
7 of 8 people found this instruction helpful.
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Customer:
Lee from FORT WORTH, TX
Parts Used:
W11481722
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Washer would not agitate
When to PartSelect Web site, used their trouble shooting guide, Used their advice, which was to replace the actuator. bought and installed the actuator which took around 20 minutes or so. washer started working fine after replacing. Thanks to the website I save a lot of money. Thanks PartSelect
6 of 6 people found this instruction helpful.
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Customer:
Michael from HARWICH PORT, MA
Parts Used:
W11481722, W10721967
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Washer was stuck on rinse cycle
Research showed it was the transmission and the actuator . Parts were super easy to install and it solved the issue 100%

PS - I put some light lithium grease on the transmission and it’s quieter than it was when new
7 of 9 people found this instruction helpful.
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Customer:
Matthew from Wauwatosa, WI
Parts Used:
285320
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
washing machine stuck on drain cycle
Siphon break kit keeps washing machine from continuing to siphon after rinse/cycle -- like emptying a pool with a hose. Fixed the problem of the tub never filling due to siphon draining out water as it's being put in.
17 of 41 people found this instruction helpful.
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Customer:
Angelo from PORTLAND, ME
Parts Used:
W10721967
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set, Wrench (Adjustable)
The wash cycle made a loud grinding noise when it went from filling to wash.
I put the dial to drain and and pressed the pause button for 3 seconds and it drained.
Unplugged the washer from the electrical outlet .
Shut the hot and cold water off. Disconnected and drained them.
Placed the washer on a soft mat on front side exposing the back and bottom of the machine.
Unscrew the metal cover with Philips head screw driver.
Disconnect the drain hose to a bucket or small dish tub .
Remove the belt cover with 5/8 ratchet or wrench.
Using a ratchet or wrench remove the one bolt holding the clutch in place .
Remove the two Philips head screws from the shift mechanism ( looks like clock timer,my memory is failing me right now sorry! ) .
Pull down on bottom gear after removing nut.
Push in and pull down with a flat head screwdriver on the tabs holding the collar in place above the top gear .The collar and gear and spring should come apart.
Install new parts in the same order . Reassemble make sure to use Locktite 242 on the bottom nut holding the gear.
Install belt , belt guard , cover drain hose . Stand machine back up , reconnect all hoses tightly plug machine into electrical outlet and start. Put a smile on your face because you did a great job and saved yourself some money!
5 of 5 people found this instruction helpful.
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Customer:
TERRY from WAUKEE, IA
Parts Used:
W10721967
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Socket set
When the washer goes into a spin cycle, I would hear an intermittent loud clattering noise. I think the clutch teeth above (the cup part that is spring loaded) and the belted pulley's teeth below are not fully seating on each other during the spin cycle.
W10721967 Splutch Cam Kit

Assuming the pulley nut was properly tightened at the factory. I think this problem occurs because of ever-so-slight rounding of the splutch cam teeth from the actuator engaging and disengaging over whatever time frame there is before a clattering noise develops.

When I took off the 13mm nut using the adjustable strap tool, it felt tight to me...Was it put on as tight as it should have been at the factory? Who knows. I don't have the torque specification of this nut on that plastic pulley.

Watch the videos to remove and replace the belt cover and belt, actuator and splutch cam kit.

Pay particular attention to tightening up the nut. I put the pulley on and hand-tightened the nut. I used the adjustable strap tool and before I tightened everything, I pushed up on the pulley to press against the spring pressure in order to mesh the teeth together. After the nut was tight, I repositioned the strap tool and gave it another go, further tightening it. You see earlier that day, I only tightened it up once because I thought it was good and tight. I put everything back and within a half-hour it was clattering again and I could loosen the nut I thought was tight by hand! I fooled myself. That's why I did it twice, and don't be afraid to give it a good second tightening effort. Two weeks now and the wife is currently very happy.
8 of 14 people found this instruction helpful.
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Customer:
James from RICHMOND, VA
Parts Used:
W11220230
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set
Washer not filling then timing out before load done
Turned off power and water. Removed hoses/Unplugged power. Removed screws to open and access control panel. Removed existing valve first by pinching off 6 wire connectors then screws securing valve to washer base. At this point, I replaced with new valve and reattached everything. I also added screen washers to both hoses as I suspect it was built up debris in original valve impeding water flow through valve that led to problem…
4 of 5 people found this instruction helpful.
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Customer:
Bernard from ARIZONA CITY, AZ
Parts Used:
W10721967
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
Gear stripped on main spline
Followed detailed instructions which were supplied with the parts. It was easy and my machine is working great with no issues. Also I just didn’t get the main drive pulley, all new parts came for the bottom end, great service and excellent parts.
4 of 5 people found this instruction helpful.
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Customer:
JERRY W. from CARROLLTON, GA
Parts Used:
W10721967
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
making noise when starting spin cycle
Watch video on the site and the insulation will be easy and take about 30 min.
4 of 5 people found this instruction helpful.
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Customer:
Davian from Pelion, SC
Parts Used:
W11457841
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
The original snapped due to it being plastic
Untwisted it and slipped the new one in quick and easily in less than a minute
3 of 3 people found this instruction helpful.
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Customer:
Lucas from ARKANSAS CITY, KS
Parts Used:
W10721967
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Wrench set
Making a loud noise for a while then stopped spinning
Removed two screws to remove guard. Two screws to remove another part with wires. Pulley nut was already missing. Component was twist locking tabs.
3 of 3 people found this instruction helpful.
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Customer:
Darryl from Danville, PA
Parts Used:
W11481722
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
Washer wasn't agitating.
First, this is the second time the transmission actuator went bad. The first-time washer was still under warrenty and I watched the tech replace it. This time warranty has expired and I'm mechanically inclined, so I ordered the part. Replacing was easy, unplug, tip washer up so you can get under it, remove plastic guard (two hex nuts) and remove actuator by removing two screws. Reverse procedure to install new actuator. The only caution I will say is when tipping washer if you have a wall to lean it against, perfect, just put something under it for saftey so it can't fall on you.
3 of 3 people found this instruction helpful.
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Customer:
Emmett from WEATHERFORD, TX
Parts Used:
40922
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Socket set
Needed to extend drain hose to reach drain
Ordered drain hose extender. It uses a rubber flange with hose clip to attach to washer's plastic hose. When tightened, the hose clip crushes the plastic hose and crimps it, causing a leak. My solution was to find a copper pipe flange that was the same diameter as the interior of the plastic hose to act as a bushing for the plastic hose. The hose clip could then be tightened without deforming the hose. Worked great with no leaks.
3 of 4 people found this instruction helpful.
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All Instructions for the WTW6120HC1
16 - 30 of 48