WTW5000DW2 Whirlpool Washer - Instructions
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- Customer:
- Johnny from NORTH JUDSON, IN
- Parts Used:
- W10528947
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
the splines were worn out on the hub assembley
screw driver and a rachet and socket took it off and put the new one on . no problem follow the direction that comes with it .
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- Customer:
- Norbert from PITTSBURGH, PA
- Parts Used:
- W11210459
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
replace water inlet value
had to change out wiring harness was not compatible
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- Customer:
- Craig from CRARY, ND
- Parts Used:
- W10528947
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers, Socket set
Very wet clothes after load was complete
Remove the center cover with a screwdriver then loosen the 7/16 bolt with an impact driver socket ccw to remove completely biggest issue is removing bottom cover tried pick tools only thing that was succesful was some dawn dishsoap on the center bolt area to loosen enough to lift up the cover replace the hub part that had worn spline grooves remember to use blue loctite on the 7/16 bolt before re-installing cw to tighten bolt
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- Customer:
- Scott from STILWELL, KS
- Parts Used:
- W11210459
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Pliers
OEM water valve was allowing water to drip into the drum with no power to the valve.
Removed two 1/4” screws from the backside of control panel. Plastic putty knife slide under front of control panel to release the clips and allowing panel removal. Shut water supply off and removed both hot/cold hoses from valves. Removed the two T-20 screws which allowed the removal of the existing leaking valve assembly. Installed in reverse and it worked perfectly!!
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- Customer:
- Dean from GILBERT, IA
- Parts Used:
- W11454734
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Main bearing in washer tub was worn out
I took the motor, splutch, belt, and capacitor off. Took out agitating plate and removed tub from washer. Took old transmission out and put new in. Reassembling the washer. Followed video instructions from parts select. Easy peasy. Washer runs like new.
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- Customer:
- Leslie from ROCKY FORD, CO
- Parts Used:
- W11307244
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
The washer would not wash or spin.
I watched the instructions on line, and followed them. Completed the parts change with out any problems, but that wasn't everything I had to do to make the washer to work again. I had to clear all the fault codes that were on the machine. Then the washer started working in all the cycles.
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- Customer:
- Mark from BELLEVUE, NE
- Parts Used:
- W10837741
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
The Washer acted like the lid would not latch and stopped it from cycling.
My fault completely! I shut a valve off to a spicket that I have in my garage due to a Nebraska winter. The problem turned out to be that my washer was receiving its cold water from the line that I shut off. So it was an expensive lesson to learn after replacing the switch harness and the latch. Water was turned off Ding Dong!
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- Customer:
- Richard from HOUMA, LA
- Parts Used:
- W11210459
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Cold water was not working
Was the video and I started everything fell into place. Thank you very much
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- Customer:
- Bernard from ARIZONA CITY, AZ
- Parts Used:
- W10721967
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
Gear stripped on main spline
Followed detailed instructions which were supplied with the parts. It was easy and my machine is working great with no issues. Also I just didn’t get the main drive pulley, all new parts came for the bottom end, great service and excellent parts.
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- Customer:
- JERRY W. from CARROLLTON, GA
- Parts Used:
- W10721967
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
making noise when starting spin cycle
Watch video on the site and the insulation will be easy and take about 30 min.
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- Customer:
- Roland from SPRINGTOWN, TX
- Parts Used:
- W11239857, WPW10427633, W10721967
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
nut loosened from pully, belt cut into shield and came off
removed shield and pully nut and replaced shifter pulley and belt.
rolled it around several times to see how it stayed on or not, it stayed
. I replaced the new shield put the washer upright and tested fine.
rolled it around several times to see how it stayed on or not, it stayed
. I replaced the new shield put the washer upright and tested fine.
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- Customer:
- Linda from Lebanon, VA
- Parts Used:
- W11210459
- Difficulty Level:
- Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
The water inlet valve on the cold side wasn’t allowing color water flow
I watched the video and for the most part the first part of the repair went well. I carefully stored the screws, but despite what the video suggested the part did NOT just slide out. Upon further inspection I discovered two small screws in the top of the valve housing affixing it to the machine. Since it was to narrow an are to use a driver I was forced to remove the housing that holds the timer, which involved removing the knob and a small screw. On each side of the housing was a metal clip and true to form I was able to loosen one side but the other the clip launched into orbit. After a thorough inspection of the floor I found said clip. I was then able to remove the housing and loosen the two screws. Of interest is the fact that the new part had molded places for screws different that the video. After that replacing everything went smoothly and I was able to hook up the washer as the repair was successful.
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- Customer:
- Lucas from ARKANSAS CITY, KS
- Parts Used:
- W10721967
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Wrench set
Making a loud noise for a while then stopped spinning
Removed two screws to remove guard. Two screws to remove another part with wires. Pulley nut was already missing. Component was twist locking tabs.
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- Customer:
- Anna from TAWAS CITY, MI
- Parts Used:
- W10837741
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Lid strike broke
Removed old one (2 screws) slid in place and screwed in.
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- Customer:
- Bruce from GLOBE, AZ
- Parts Used:
- WP8533953
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Stripped screws on a hub drive replacement
Getting to the actual hub is a bit difficult as it involves removing the accetuator and takes some time and patience, but when I tried to replace with a new hub, I found that the screws were stripped, so PartSelect walked me through the ordering process and helped me choose the exact size screws that I needed. Parts came quickly...I already had the hub waiting to be secured and the screws tightened easily. (We had tried using a similar size, but you REALLY need the whirlpool screws that go in there) No more spinning problems, and the machine is not jumping around anymore. Works just like before. This particular machine has to have this part replaced at least twice a year (luckily it's cheap),but saves us from having to buy a whole new machine. My son also told me that since I replace the part so often, best to replace the screws every other time as well.
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