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WF338AABXAA Samsung Washer - Instructions

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All Instructions for the WF338AABXAA
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Customer:
SCOTT from VERNAL, UT
Parts Used:
DC31-00054A
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Code indicating washer was NOT discharging water
Watched the video, procedure was simple and as depicted on the video. Started by using a wet shop Vac to the discharge hose and sucked as much dirty wash water out as possible. Removed the pump,and found the motor did not turn freely. Removed the motor (3 screws) and replaced the motor with new part. Reassembled the washer, everything worked as it should. After about 3-4 loads of laundry, the "Not Draining" code / problem returned. Again, sucked out the water with the Shop Vac. Checked the Filter /Cleanout and found it completely packed with MUD. Cleaned that out, and again disassembled the washer. The pump was removed and the remaining muddy gunk was cleaned from the impeller. The 3 drain lines that attached to the pump were inspected for blockage/obstruction and flushed of any muddy residue. Reassembly was quick and easy, and the washer has worked well since. I have no idea how the dirt got into the system with enough dirt to gunk up the system. Recommend keeping more frequent inspections of the cleanout trap.
7 of 11 people found this instruction helpful.
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Customer:
gerard from arvada, CO
Parts Used:
WP8182634
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
Following The Instructions Of The Repair Manuel,
First I removed the retainer ring and then pulled back enough of the boot to get the door switch out and plugged in the new switch put the retainer ring back on and it was finished. With out the repair book I would have been lost on how to do the job.
5 of 6 people found this instruction helpful.
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Customer:
David from Post Falls, ID
Parts Used:
WP8182634
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
Door latch failed and would not lock
Took off bottom panel by removing 3 torx screws. Opened up door seal, removed three latch retaining screws, unplugged three wiring harnesses. Installed new latch and reinstalled in reverse order.
5 of 8 people found this instruction helpful.
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Customer:
William from Victorville, CA
Parts Used:
WP8182634
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Door latch would not lock
Removed 2 screws from rear of top that hold top of washer in place, lifted top at the rear and slid it back then lifted it off. Removed the three wiring harnesses from old switch, removed the three screws holding switch in place, theses are accessed from the door opening. removed the two lower screws first and held the switch from the top while removing the last screw. Placed new switch in place and started the top screw by hand followed by hand starting the remaining two screws, tightened screws with phillips screw driver, reconnected the three harnesses, reinstalled the top and secured with the two screws. Door locks and unlocks as it is supposed to.
4 of 5 people found this instruction helpful.
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Customer:
Helen from NASHUA, NH
Parts Used:
WP89503
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Leaking water inlet hoses.
Removed the old hoses and screwed on the new hoses.
4 of 5 people found this instruction helpful.
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Customer:
Susan from ROCK HILL, SC
Parts Used:
WP8182634, WP34001260
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Door would not close
We watched the instructional video and it was a complete success!
4 of 6 people found this instruction helpful.
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Customer:
FRANCIS from leesburg, FL
Parts Used:
WP8182634
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
door would not latch , and lights on front just flashed
1)I removed the bottom front panel,reached up the right side of the machine and pulled the manual release on the bottom of the latching mechanism.2)I then removed the top to the machine in order to gain access to the latch. 3)I removed three electrical connectors then the three mounting screws using a #15 Torx driver. I then reversed the reverse procedure to install the new latch. total time to do the job was less than half an hour. Machine works OK.
5 of 9 people found this instruction helpful.
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Customer:
Keith from Amherst, OH
Parts Used:
WP8182634
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Washing machine wouldn't run. Kept making buzzing sound and didn't show door latched.
Removed the 3 screws that hold the bottom front panel in place. Removed the 3 screws that hold the door latch in place and pulled out on the bottom of the door which wasn't very much and slid the door latch out to get to the wire connections. Connected the wires to the new latch and pulled out bottom again and put the latch back into place and put the 3 screws back in. Note: make sure you unplug the washer so you don't have a chance to get shocked. Level of difficulty was pretty easy.
4 of 7 people found this instruction helpful.
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Customer:
Samuel from NEEDVILLE, TX
Parts Used:
DC60-40137A
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Screw drivers, Socket set, Wrench set
Washer making noise a snow smoking.
Take pics every step, easier re-assembly. Dismantled washer keeping bolt/screw section removed compartmentalized in a tackle box in the order of removal. Replaced drum support, bearings, seal, old blots. Too much to write but I was able to do it all in about 4 hours once all the parts finally came in.
9 of 22 people found this instruction helpful.
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Customer:
Ellen from BOCA RATON, FL
Parts Used:
WP34001260
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Broken door latch
I removed the spring that goes around the rubber on front of drum, pulled back rubber near the lever, removed the 3 screws holding in the latch, reached in and disconnected the 3 plugs to part, connected new part put it in place screwed it in, put the part of rubber i pulled back, put spring back around the rubber, plugged machine in done
2 of 3 people found this instruction helpful.
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Customer:
Joan from GRAND RAPIDS, MI
Parts Used:
WP8182634
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Both door latch parts broke, one on the door and the other on the washer.
When I looked at the website for latch repair they showed a video (can't remember which brand but not Amana) where you had to take off the top and front of the washer to get at the latch part on the washer. For the Amana I had, you simply had to pull out a portion of the rubber gasket held onto the washer by a wire/spring combination (you can take the wire off) to get at the latch assembly. You could then undo the three screws holding the latch to the washer, pull it out and unplug the three wiring connections to remove the old latch. Then plug connections into the new latch, reinstall, tighten screws and fit gasket and wire/spring assembly back together. Much easier than going thru the top and front of the washer!
1 person found this instruction helpful.
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Customer:
LEE from RIO RANCHO, NM
Parts Used:
WP8182634
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Washer would not start.
easy process: troubleshoot problem on website-- order part--get part--watch "how to replace"video on you tube-- get it done with only a screwdriver--go out for movie and dinner with $$ saved.
1 person found this instruction helpful.
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Customer:
Anthony from SUGAR LAND, TX
Parts Used:
WP34001260
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Door hard to close. Door lever split
Replaced door lever (PS11741552) and door lock latch (PS11745016).

Initially I tried to replaced just the obviously broken (split) door lever, but then door would not close at all. Lever is as simple as it gets, so the problem was apparently the door lock latch.

After watching video (on this site) that shows it was fairly easy to access and install a new door lock latch (2 screws in back, 8 screws in front), I ordered a new door lock latch.

Took about 35 minutes to install new lever and latch.

Works perfectly now. I hope to get a few more years out of this machine.
1 person found this instruction helpful.
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Customer:
Jimmy from MEMPHIS, TN
Parts Used:
WP89503
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
Old hot water inlet hose had budge at both ends.
Turn water off at the inlet valve of hose you are replacing. Disconnect inlet hose the washer and let water drain out in a bucket. Then remove old hose. Replace new hose to inlet valve then washer . Use pliers to tighten both ends. Turn on water to check leaks at both ends of hose.
2 of 4 people found this instruction helpful.
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Customer:
Michael from OLATHE, KS
Parts Used:
WP34001260
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Door latch broken. Needed a small plastic part.
I am super excited that partselect.com asked me to do this review.

1-Order part on website, validate that everything is correct. It was. PS11741552
2-Part received is going to be a small box of screws instead of your vastly overpriced plastic door latch. This will happen your first time ordering, it is normal.
3-Item refunded through customer service and a new item sent out.
4-At this point you will need to do laundry, my recommendation here is to put you back against the door, maybe read a book and have a drink for the half hour it takes for a cycle. Nobody with a washer wants to hang out with the unwashed masses at the laundromat.
5-Receive another box of screws. It this point you will now believe that the screws are a metaphor for how partselect feels about customer service.
6-Contact customer service again, get another refund. At this point partselect will just give up and tell you to order the parts from the manufacturer. Once again by the picture on the site and the confirmation, you have order the correct part.
7-Total time here is over a week to 2 because the parts move slowly.
8-Order part on literally any other site.
9-When you get it unscrew the 2 screws from the broken part. Replace with the new part and screw the 2 screws back on.
Fixed!!
1 of 2 people found this instruction helpful.
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All Instructions for the WF338AABXAA
16 - 30 of 50