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6002A (REV A) Norge Washer - Instructions

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All Instructions for the 6002A
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Customer:
John from Alhambra, CA
Parts Used:
WP35-6465
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Pliers
Water pump failure
Disconnect electricity....remove front panel by gently prying up lid.... Remove two small screws at corners of front panel. You may need small nutdriver here or very small hands, you can easily swivel tub out of the way....once front panel is off water pump is at the bottom right... It is only connected by two squeeze clamps and 3 nuts... This is obviously where the adjustable wrench and nutdriver come in very handy... Otherwise this job will be a bit longer....be prepared for residual water to pour out...you will need towels or a bucket....replace old with new one by reversing the process...at this point tilt the entire washer on it's backside or at least at a 45 degree angle to access the bottom... Swivel the motor away to slack up the belt...remove belt and replace in reverse order of diassembling.... Should take no more than 15 minutes.... Good luck!!!!!
5 of 6 people found this instruction helpful.
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Customer:
Richard from moyock, NC
Parts Used:
WP21001915
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
Hoes had a leak in it
The Repair went well . I had the hose on in about 30 seconds . The best part about this ordeal was the ease of finding the part on your website , and the speed of the delivery . I had my part in about 2 days , put it on and back to the fun part of clothes washing . I would recomend this company to everyone. Thanks, Rick K.
5 of 6 people found this instruction helpful.
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Customer:
Edwin from Eagar, AZ
Parts Used:
WP21001872
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Original drain hose (rubber) was kinking, piece of junk. I replaced it with a new corigated drain hose .
Leaned washer forward, removed clamp and old hose, replaced with new hose, reinstalling clamp.
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Customer:
James from Buffalo Grove, IL
Parts Used:
35-2374N
Difficulty Level:
Really Easy
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Screw drivers
No hot water on wash or rinse cycles
I read some stuff on the internet where folks with the same problem replaced the water inlet valve to repair this same problem. So I did the same. However, after I installed the new water inlet valve, the problem was still there. It was at that point I decided not to guess at the what issue was and instead test the components in the washer. Yes, I am a lazy dumb ass. There are many of us out there. I decided to use a continuity tester to test all components in the hot water fill circuit and determined that the water temperature switch was bad. So I ordered a new switch from Parts Select (they rock - it showed up next day) replaced the water temperature control switch and...walla. fixed!!! Only took about 30 minutes to replace. Lesson learned: Don't be a dumb ass and guess. Test.
3 of 3 people found this instruction helpful.
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Customer:
John from Blue Bell, PA
Parts Used:
WP21002026
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
White fluffy residue appeared under washer. Unbalanced banging during spin cycle
Parts needed: Snubber Ring and 6 Springs (don't put the old springs back)
Unlug the AC cord, open the top from the front it snaps open with a little force and hinges on the back, remove the 2 screws on the front cover and take it off, tip the washer and remove the belt, take off the pump hose from the back It was not necessary to remove the back cover. Remove the little hose going to the basket from the control module. Remove the 6 springs and lift the complete drum out of the waser and turn it upside down. You can see the plastic snubber ring that is worn, loosen the 6 screws just enough to get the old ring out and the new one in. WARNING: DO NOT TAKE THE SCREWS ALL THE WAY OUT OR THE BRAKE ASSEMBLY WILL RELEASE AND A SPECIAL TOOL IS NEEDED TO PUT IT BACK. Seriously! Install the new ring, center and tighten the screws. Put the tub back in. I found it handy to support the tub with a 2x3 to get the springs back in. Connect hoses back up. It really isn’t that bad, a couple of scraped knuckles.
4 of 6 people found this instruction helpful.
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Customer:
Patrick from PALO ALTO, CA
Parts Used:
WP21001872
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
Smell from washer
Using nutdriver or screwdriver, remove metal panel from lower left side of back of washer to expose the pump. This is where the drain hose attaches to the washer. Use pliers to move the clamp off of the drain hose, then ease the hose off of the pump by wiggling it back and forth while pulling gently. Be careful to keep drain hose opening pointed upward until you can point it to a bucket, as there's likely to be quite a bit of water in it. Detach drain hose on other end as well (wiggling / pulling works well here; no clamp is used, so no pliers are required). Install new hose by reversing above steps.
3 of 3 people found this instruction helpful.
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Customer:
Jeffrey from HONEY BROOK, PA
Parts Used:
WP21352320, WP21002026
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Socket set, Wrench (Adjustable)
Washer always going off balance full loads or small
I tilted top cover to remove front washer panel removed suspension springs to remove complete tub assembly to gain access to bottom. Drive pulley to remove snubber ring I performed the repair step by step as per your video. was dead on made the repair go smoothly. I installed the belt last tilting washer mechine back to gain access to undercarrige just walked belt on all three pulleys self adjusting then. made sure washer was level. Front to back side to side no rocking in any deriction My wife did four full loads problems gone I think all needed to be done to complete repair snubber ring , washer drive belt, & leveling machine all played there roll in putting washer back in factory working condition washer not a angery walking vibration nightmare
3 of 3 people found this instruction helpful.
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Customer:
James from ELMORE, OH
Parts Used:
WP22004469, WP21002026
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Washer Traveled and load would not be balanced. Washer would bang loudly.
Followed directions from video on your site. It was very helpful. The snubber ring fixed the problem.
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Customer:
Pamelia from LA CROSSE, VA
Parts Used:
WP681414, WP21352320, WP21002026
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Our washer was purchased 1/6/2006 and it started banging and walking out of its place when the washer started into the spin cycle. This would occur no matter the size of the load.
We followed the instructions show on the video. However, our model was assembled slightly different. We had to remove the screws from both sides of the side panels so that we could remove the tub from inside of the machine. Also our model only has one belt not two.
Over all it was easy considering my husband and I had never attempted to repair a washer. Once we got it back together it when back to working like it had never been broken!
We would have never been able to repair our washer without the video that your site provided... thanks so much!!??

Sure wish the manufactures would consider making the older models again as lots of us are not happy with the new modules being manufactured presently!
2 of 2 people found this instruction helpful.
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Customer:
William from MORGANVILLE, NJ
Parts Used:
WP35-6465, WP21352320
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers, Socket set
Washer was making noise during spin cycle
Hardest part was finding part that needed the needed repair. Searching the web for issues associated with the sound resulted in many links. Once the sound was found, I went to the video to see how to remove the Water Pump so I could examine it to confirm that was the correct piece. It took about 15 minutes to remove the part. Since I had to remove the belt to get it out, I realize that the belt needed replacement as well. So both parts were ordered. Replacing the parts also took about 15 minutes. Relatively easy repair. Be aware that the video on the part select video shows the water pump in a different location than the Maytag washer. To get to the Maytaq water pump, there is a panel in the back that had to be opened to access the water pump.
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Customer:
Frank from BRADFORD, MA
Parts Used:
WP21352320
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Random slow spin during Rinse cycle and would then shut off and not drain
Top loader May Tag washer with open bottom. After research I presumed it needed a new belt, or Transmission, which runs 3 pulleys under the open bottom. After tipping the washer back for inspection, saw oil splatter underneath. Removed old belt by turning largest pulley on Transmission while pulling the belt "off" the edge. Belt was aged, Stretched and worn. Belt and all 3 pulleys were oily causing slippage. The main large Drive pulley on the Transmission shaft, has a plastic snap on grease cup at it's center. I snapped it off with screw driver. The cup was partially full of thinned old grease causing the oily mess. There's a C clip inserted in a groove on the end of the drive shaft holding the pulley on. Removed the C clip with screw driver tip and slid off the Drive pulley. The Center of the pulley contains a plastic ratchet assembly that operates the washer tub cycle to rotate and stop and repeat. The ratchet assembly falls right out, and in the end of transmission is a Thrust washer which can be pulled of easily also. I Cleaned all 3 pulleys with De-greaser and finally with Rubbing Alcohol to dry the pulley surfaces. Then cleaned and removed all grease from the plastic ratchet assembly parts and cleaned them. Then I Repacked everything including the Drive shaft with "heavier" Grease that would not break down so easy. Reassembled everything in reverse and installed on the shaft. Snapped the C clip back on to hold pulley back in place and then the Grease cup, which just snaps back in place with a push. Installed new drive belt in the same manner it was removed, only in reverse by turning the pulley, and pushing the belt "on" over the edge of the pulley. Problem fixed and washer works perfect again with Noticeably better operation through all washer cycles.
2 of 2 people found this instruction helpful.
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Customer:
Cindy from McGregor, MN
Parts Used:
35-2374N
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
I have hard water and it ruined the valve so the water would not shut off
Popped the top of the washer up and on the right rear of the washer was the valve. Disconnected the hoses and removed the screws, drop the new valve in and replaced the hoses and it was done. Total time was less then 5 minutes. Any one can do it!
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Customer:
Hing from Toms River, NJ
Parts Used:
WP21352320
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Makes squeaky noise when stop spinning
I checked the belt 1st. It didn't look like it could be the problem, but it needs replacement anyway. Replacing belt is very easy, this 1 is at the bottom of the washer.

1. Unplug washer.
2. Move it away from the wall.
3. Tilt washer back & support the bottom front with lumber.
4. You can see the belt looped around 3 pulleys. Water pump in the back. The motor is in the right front & is spring loaded.
5. Grab the motor pulley & push it back as far as it will go, & remove the belt from it.
6. Do the reverse to install new belt.

There is a Brake Rotor & Lining Assy on this washer. I looked up the part on this web site, sure enough somebody else had this same problem. Part is on order. If this is not the fix, I will revise this posting later.
2 of 2 people found this instruction helpful.
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Customer:
Doug from Alexandria, VA
Parts Used:
35-2374N
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
water filling up inside washer from a steady drip
First, I unplugged the washer.

then, I used a small prybar to pop open the front top of the waher. It's hinged at the back top edge. I drew a rough sketch of the four color coded connecting wires so I could disconnect the old water inlet valve and replace it the same way with the new one.
( just in case I lost track of which wire went where.)

I cut off the water supply for both the hot and cold water, (you can also cut off the water main,) then diconnected the supply hoses--noting where the hot water was connected, and where the cold water connected. Maytag had cut out a "C" and
a "H" our of the back wall of the washer,
to assist with hose installation.

I unscrewed the two hex nuts holding the old inlet valve to the back wall of the washer. ( from the outside back of the machine.) and pulled the old inlet valve up to the top of the machine. I didn't remove the basket that holds the laundry, so it was a kind of tight workspace.

Once you reconnect the wires to the new water inlet valve, attach the inlet valve to the washer wall, and reconnect the hoses, it's done. It's pretty simple.
2 of 2 people found this instruction helpful.
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Customer:
Thomas from Clayton, NJ
Parts Used:
WP43-0057
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
actuater broke and I replaced it in 5 minutes
unscrewed screw holding old actuater in and replaced it whith the new part.
6 of 14 people found this instruction helpful.
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All Instructions for the 6002A
46 - 60 of 290