PAV5000AWW Maytag Washer - Instructions

I'm not a washing machine technician but I did nurse a new Kenmore machine for 23 years and was ready for a replacement. Craigslist advertised a Maytag I was interested in and I bought it with the seller's assurance that it worked perfectly. It didn't and I went online to try and figure out what might be wrong. Clearly, the tub was traveling beyond it's design limit and I suspected a spring or two might be involved. Somewhere online, I found the illustrated parts diagram and then went looking for additional information. To my extreem delight, I came across a do it yourself repair video that demonstrated the procedure well enough that I was completely confident I could make the repair with little effort. That video was one of several service related appliance videos offered for free throughhttp://www.do-it-yourself-washing-machine-and-dryer-repair-help.com/index.html/ The final consideration was whether I could buy the replacement suspension springs and snubber ring for less than I paid for the washer. I found PartSelect and within minutes, I had the parts ordered. The parts arrived within 4 or 5 days, as promised, well packaged and in perfect shape. This morning, using the video as a final reference and the new parts, I completed the repair with only a minor hitch. Without the special spring tool used in the video, I struggled a bit with getting the new springs attached. That's where my wife came in handy (after all, she was movitated). Having her tilt the drum toward the spring landing made it much easier for me to stretch it into place using an adjustable locking plier. I actually enjoyed the whole procedure.

Researched "trouble shooting guide" Parts Select Website--

2 possible part failures - (1)--water fill valve inop-per Parts Select Web - 74 percent change of this unit failing.
(2)--pressure line fractured - 24 percent chance of this unit failing......

Ordered both parts from Parts Select -

Replaced water fill valve (possible solenoid failure--(although a little difficult to get at valve replacemnt was easy - total porcess took a little less than an hour).

Needless to say - problem solved with valve replacement, this machine should be "good" for at least another 5 years.

Thanks for your kind help and most important - the easy to use data...........

Spence Merrell
Dayton, Nevada

Leaned washer forward, removed clamp and old hose, replaced with new hose, reinstalling clamp.

removed 1 bolt with 1/2" socket, ratchet and extensionand pulled old part off, replaced with new part---less than 5 minutes total time

I used a screwdriver to release the front side of the waaher top from the clips and tilted the washer top back. I then released the hose from the water valve and took out the mounting screws at the back. Replaced the valve and hooked everything back up.

Hired someone. Note: I purchased two (2) hoses and (2) clamps -- this is the third time I am replacing a cracked hose. The manufacturer needs to use better quality and more flexible material for hoses.

Hardest part was finding part that needed the needed repair. Searching the web for issues associated with the sound resulted in many links. Once the sound was found, I went to the video to see how to remove the Water Pump so I could examine it to confirm that was the correct piece. It took about 15 minutes to remove the part. Since I had to remove the belt to get it out, I realize that the belt needed replacement as well. So both parts were ordered. Replacing the parts also took about 15 minutes. Relatively easy repair. Be aware that the video on the part select video shows the water pump in a different location than the Maytag washer. To get to the Maytaq water pump, there is a panel in the back that had to be opened to access the water pump.

Pulled up the top of the washer and removed the lid hinge with a star tip screw driver. Realized that I also needed the hinge pins and had to reorder those. They should come as a kit.

I obtained the parts on line and began to install these. I was surprised that the ease of my installation was great. Each part was held by one screw. I used a phillips driver and found the under screws easy to get to by pushing the inside clothes drum to the side. A total of four screws was required for the replacement. This repair was so easy that a normal non-trained person can accomplish it. Thanks Admiral.

Removed front panel also right side panel to get to the springs. Used vise grips to extend springs and used coins to keep springs open for replacing.

Parts needed: Snubber Ring and 6 Springs (don't put the old springs back)
Unlug the AC cord, open the top from the front it snaps open with a little force and hinges on the back, remove the 2 screws on the front cover and take it off, tip the washer and remove the belt, take off the pump hose from the back It was not necessary to remove the back cover. Remove the little hose going to the basket from the control module. Remove the 6 springs and lift the complete drum out of the waser and turn it upside down. You can see the plastic snubber ring that is worn, loosen the 6 screws just enough to get the old ring out and the new one in. WARNING: DO NOT TAKE THE SCREWS ALL THE WAY OUT OR THE BRAKE ASSEMBLY WILL RELEASE AND A SPECIAL TOOL IS NEEDED TO PUT IT BACK. Seriously! Install the new ring, center and tighten the screws. Put the tub back in. I found it handy to support the tub with a 2x3 to get the springs back in. Connect hoses back up. It really isn’t that bad, a couple of scraped knuckles.

I'm a 69 year old female. My husband isn't very handy so I decided to order the parts and do it myself. I didn't know how to take the machine apart so I just moved the washer part so I could unscrew the screw. I dropped the screwdriver between the adj. and side of the washer. I guess you won't be telling this story. I did get the parts on and the lid is working and so is the machine. Valerie Guyot

There is a small back panel about 14" square made to open for access to the drain pump. 3 screws for the back panel and 3 screws for the pump - Oh you do have to slip the belt off & back on, underneath the machine.

I tilted top cover to remove front washer panel removed suspension springs to remove complete tub assembly to gain access to bottom. Drive pulley to remove snubber ring I performed the repair step by step as per your video. was dead on made the repair go smoothly. I installed the belt last tilting washer mechine back to gain access to undercarrige just walked belt on all three pulleys self adjusting then. made sure washer was level. Front to back side to side no rocking in any deriction My wife did four full loads problems gone I think all needed to be done to complete repair snubber ring , washer drive belt, & leveling machine all played there roll in putting washer back in factory working condition washer not a angery walking vibration nightmare

Using nutdriver or screwdriver, remove metal panel from lower left side of back of washer to expose the pump. This is where the drain hose attaches to the washer. Use pliers to move the clamp off of the drain hose, then ease the hose off of the pump by wiggling it back and forth while pulling gently. Be careful to keep drain hose opening pointed upward until you can point it to a bucket, as there's likely to be quite a bit of water in it. Detach drain hose on other end as well (wiggling / pulling works well here; no clamp is used, so no pliers are required). Install new hose by reversing above steps.