MAV3855AGW Maytag Washer - Instructions

Pump is readily accessible at the back of the machine by taking off the access cover. First step is to disconnect power and remove drive belt off tub pulley which is the largest in the center - the takeup is in the drive motor mount but it seems easier to turn the larger pulley and wind the belt off. There are three 3/8 hex mount screws fastening the pump to the washer base and two hose spring clamps attaching the tub drain hose and outlet drain hose to the pump. Follow the directions in the utube video which is the best (most others don't give detailed directions and best method). The only caution I would give is that there is some water in the drain hoses so be prepared to mop it up with sponge and bucket or have some towels available. Install new pump (loose assemble two visible screws to locate pump and then loose assemble far side blind screw and tighten all 3),replace hoses snug to stops and assemble clamps, replace access panel and replace drive belt and plug washer back in.

Pulled machine out from wall. Tilted back and rolled belt from pulleys. Pulled further out and removed cover plate 3 screws. Disconnected hoses with pliers and removed 3 screws with nut driver took out old pump and placed new pump into position. Replaced screws and hoses replaced cover. Tilted machine and replaced new belt. Put machine back in place. Started machine with no laundry. Checked for leaks Done. Approximately 20 minutes. Working great

followed video instructions

First I lifted the top of the washer to get access to the screws that held the hinges in place, unscrewed them, removed the broken hinges and put the new ones on, replaced the screws and closed the top. It was very easy. I was amazed that I could still get replacement parts and at such a great price, less than $15.00 with shipping!

Followed the excellent utube instructions you provide. Piece of cake when I followed the video. The rear springs became much more difficult because my model does not have rear access panel. They were the only stuggle. Thank you for doing the repair videos

I removed the old pump put the new one in its place. In twenty minutes i was ready to was clothes. It was so quite i thought something was wrong. I received the part in three days the timing was great.

removed rear acess panel and used pliers to remove leaking hose then reinstalled new hose..

After taking the motor off (it looked loose to me!) and stripping out the bolts on it, then finding that the bolts holding the motor were permanently affixed to the motor (and they were an odd size not available at the hardware store), I drilled the bolts out and put in new ones (on the motor) and re-affixed the same. I still had a problem. I then went online and found that most people had problems with the water pump. I looked at the pulley on the water pump and found that the inner shims had slipped out on a permanent part (and could not be put back in with the basic tools I had on hand). I ordered the pump online, and replaced the same. Took about 30 minutes after I found the real problem and got the parts in. My pump had a permanent metal disc on the bottom which did not come with the new pump, but the new pump fit without it. Machine works fine now.

The repair was easy. I had to unscrew on bolt, place the agitator assemply on and screw the bolt back down. Simple , Sear was gonna charge 175.00 just to ship the part. I got the part for $57.00.

Took the whole machine apart tipped tub upside down to put on snubber ring. One person had to hold down very very firmly to the metal ring that fits on top of the snubber ring while another person quickly screwed in the screws to hold it down.
The springs required an extra strong person and a few words of frustration to stretch to get them on. My son who is 39 years old did it. My 60 year old husband would not have had the strength to stretch the springs.
So far it works great. My son washed his carheart jumpsuit and coat with not a sound or wiggle. Your trouble shooting site was what made us decide to order what we did because of the percentages of what the problem was beside each part. Thank you for being so prompt in sending our parts.They came so quickly we weren't without a washer but maybe a day or two.

Pop the top of the washer and use the nutdriver to remove the two screws holding the frontpanel on. Use the nutdriver for two more screws holding the plastic motor cover on. Use nutdriver for the two BIG screws holding the motorplate to the washer frame. After this, I literally beat/chiped/sawed the old motor geat off. Once that was done, I put the new one on; had to use a hammer to knock it all the way on (try not to damage the clips). Reassemble everything. Flip washer over and place bet around two smaller gears. Rotate main tub gear to feed belt on. Make sure you use the nutdriver to loosen/tighten the motor positioner screws in the slots if things aren't working here.
The only really hard thing was taking the old motor gear off.

Took off the back plate. Looked to see where it was leaking. Squeezed the clamps on top and bottom to remove from hose and pull hose out.

Removing and installing the pump is theoretically easy, as everyone on this site has said so far. Just remove three hex-shaped screws, loosen drive belt and remove pump, then install new one using the same steps in reverse order. The trick is getting the screws off and on--they do not have slots for a screwdriver and there is not room around them for a socket wrench or pliers. I probable spent over an hour just on removing/replacing these screws and have many bruises to show for it. I ended up attaching a vice grips on the tips of the screws underneath the washing machine and screwing them out that way. And replacing the drive belt was horrifically difficult--that's where the other hour went. The devil was definitely in the details! If anyone had told me what I would have to go through to make this repair, I would have called a repairman. And I am an extremely handy person--I do stuff like repairs all the time, so it is unusual for me to say this. The good news is that the new pump works and the washer is back in commission.

I took out the agitator first, then I took out the inner tub, next I took out the outer tub, and last I took out the transmission assembly. After replacing the snubber I put the transmission assembly back on, then the new outer tub and next the inner tub. Last I put the agitator back on.

Unpluged washer,moved from wall,unclip upper assembly&support it. Remove LITTLE acess panel on rear and front panel. Removed springs & two hoses,drive belt and out it comes...flip unit over to LOOSEN ONLY 6 sdcrews to remove old snubber & install new one. Reverse procedure to reinstall. BE WARNED,springs can be a sob to reinstall!unit),The acess on rear to springs is horrible!