MAH20PRAWW Maytag Washer - Instructions
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- Customer:
- Terry from Phoenix, AZ
- Parts Used:
- 12002533
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Washing machine bellow had developed some black mold over time that could not be removed and needed replacement.
Video repair instructions on the Parts Select site was right on and made the repair very easy. I took a little longer in my repair as I cleaned each piece I took off to make sure there was no dirt/lint/rust/mold remaining. The only difficult part was putting the spring back in place, this took a couple of tries. Other than that, relatively easy to replace and would recommend that anyone with any handyman skill to do this repair/replacement themselves.
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- Customer:
- John from Portland, OR
- Parts Used:
- 12002533
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
leaking boot around drum
The video was great. The only problem was getting the spring back on. It was way too stiff, so I put it in a vise and stretched it a bit. It's a bit fussy but your site made it go pretty easy. thanks
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- Customer:
- Jack from Haymarket, VA
- Parts Used:
- 12002022
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Bellows was soiled
I followed the video for the installation. I did find that installing the spring was no way as easy as it looked in the video. Otherwise, OK.
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- Customer:
- Alvin from Manalapan, NJ
- Parts Used:
- 12002533
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
Attaching the Spring to the metal band around Tube
I followed the video which I might say is somewhat misleading for the Maytag Neptune washing machine. This is the one with a recall due to mildew and mold build up on the Door Seal (Bellow). First to take it apart you really need a 8mm socket in order to get into tight spaces. Once you start using the socket everything will come apart quickly the last being removing the old Bellow. I found this is easy if you just roll the spring toward the front using a screw driver. Once it clears the front of the Bellow, the cable will fall off along with the spring. You can now remove the old Bellow. The next step is to insert the new Bellows on the rim of the tube. I started by attaching the drain hose at the bottom and then from the video, started at the top make sure you have it center correctly and worked down one side pushing the Bellows on the rim and then do the same thing to the other side part way. Alternating from one side to the other until you reach the bottom. The Bellow is now on the tube, NOW the hard part. First, the old spring was stretched. I bought a new spring at Home Depot. I next took the cable and placed it around the tube with the ends at the top. Make sure to thread the cable carefully so it is in place. Watch out for plugs and the drain at the bottom of the tube. I attempted to attach the spring by myself using a long nose plier and a Grip plier but just could not stretch is far enough by myself as shown in the video. I next took a 16 ga insulated wire you could also get at Home Depot and attached it to each end of the cable and twisted it together in the middle with pliers so it was tight and cut off the excess wire. I attached one end of the spring through the right eyelet on the cable and using the grip pliers and BOTH hands on the grip pliers pull the spring and threaded it through the left eyelet. Hold the spring in place I now pushed the stretched spring against the back lip of the tube. I removed the 16 ga wire buy cutting off the ends and carefully pulling it away. Next, I just followed the video. I pushed all the tabs on the Bellow in to the holes on the tub and then screwed the parts back in reverse order. Good Luck Al
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- Customer:
- Michael from Austin, TX
- Parts Used:
- WP22002119
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers, Wrench (Adjustable)
Spin action failed because the door did not lock
The instructions from Richard of Austin, MN were instrumental in repairing my clothes washer. I am an electronics technician, and my control board failed just like Richard indicated. One thing Richard did not state is that resistor R11 and Q6 did not fail until the wax motor (solenoid) shorted out. If I had used the old wax motor, it would have caused the new parts I installed on the board to fail. I did find the wax motor cheaper on other companies web sites but without the instructions Richard provided, I would have had to spend nearly $300 on a new control board instead of repairing the original board. The two limit switches on the machine can be checked using an ohm-meter, so they only need to be replaced if they do not close when engaged which can be done manually. I found the resistor and Triac at Radio Shack online. I repaired the machine for about $40 total. Michael from Austin, TX
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- Customer:
- Richard from Brownstown, IN
- Parts Used:
- 12002533
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
leaking gasket
Follow the suggestions on the rope tied to the side of the washer, then mechanically lever the spring open. Only change I would incorporate is using a block of wood to keep the wash drum from moving over as you pull on the rope to open the spring up. GREAT AND EASY FIX!
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- Customer:
- DONNA from WALKER, WV
- Parts Used:
- 12002533
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Socket set
washer was leaking water all over the place
removed the door &the top took the tightener off the bellow took old one out put new one on and clean all parts and put it back together works like a new one love it.
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- Customer:
- Ivars from Fairfax, VA
- Parts Used:
- 12002533
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
Mildew, water in bellow and under tub
Set my iPad on the dryer and played the video. Could not have done it without it. Putting spring back on was the hardest, fell off once. Took that long because video connection timed out and had to get another coffee. Part delivery was quick. Found the drain tube out of the bellows was clogged. If it wasn't for the mildew on the bellows could havw fixed the problem if I had known about a drain at the bottom of the bellows.
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- Customer:
- Rob from Manhattan, KS
- Parts Used:
- 12002022
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers, Socket set
Seal failed then bearings
Basically the problem was the bearing replacement. Although you cant get them on PartsSelect, I got the seal kit on the site. The seal kit is easy, the bearings took two days and an air hammer to extract them and a big hammer to get them back in. All in all it was worth it,
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- Customer:
- greg from ozone park, NY
- Parts Used:
- WP22002162, WP22002119, 12001788
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
will not high speed spin
remove door phillips remove front push down and pry out remove soap tray phillips remove two nut screws to lift up topy open tie or support top up remove bad contactor phillips normaly open check with continunity tester replace and reverse procedure
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- Customer:
- thomas from saugus, MA
- Parts Used:
- 12002533
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
Washer leaked due to a tear in the bellow.
Had to remove the door, the face of the washer, and two face pieces between the washer and the stacked drier. I then removed and replaced the bellow. The installation of the new bellow was difficult, the first time. Getting the silicone part onto the tub is tricky as is re-installing the cable and spring. I must have not gotten the cable properly seated on the lower lip as it leaked and I hade to repeat the job the next day. The second time around was much easier. There is a learning curve, even for me, a retired electro mechanical tech. I thing someone who is not very handy would have trouble with it. This repair should be considered only by someone of intermediate or better skills.
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- Customer:
- Alethia from New Braunfels, TX
- Parts Used:
- 12002533
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
washer boot was leaking
Followed the video, besides the spring, everything was easy.
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- Customer:
- Clesson from Scottsdale, AZ
- Parts Used:
- 12002533
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
Moldy bellow
I just followed what others have already noted. The only challenge was the spring as others have already stated many times. You will need help but be patient and you'll make it work.
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- Customer:
- Helen from South Jordan, UT
- Parts Used:
- 12002533
- Difficulty Level:
- Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers
drum seal or bellow replacement
On-line instructions were found easily enough. And followed easily. Hard part was placing the cable and spring which secures bellow on drum. One instruction said "you cannot do this by yourself" (I couldn't see how help would have "helped") the other said "this was the hard part" of repair. I weight 115 lbs and it took me 1/2 hour to finally get the spring hooked through cable end it's a very STIFF spring! I only had a short pair of needle nose pliers - an 8-inch pair would have given me more leverage and shorten "hook-up" time.
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- Customer:
- William from Jennings, FL
- Parts Used:
- 12002533
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
Door Boot had developed a worn place at the bottom of the boot
This is a stacked Neptune washer. You must take the door, front covers of the machine, plus remove the light and wax motor section to the side. You must disconnect the bleach and softener dispenser connections near the bottom of the washer to get the front portion off so that you can get to the boot. Catch the excess water in a pan to avoid getting the electrical circuit board wet. Take the boot off. This is easy, but the spring that holds the small cable around the boot is a bit tough. You can do this with the needle nose vise grips. Place the boot on the tub first making certain that the small notches in the boot line up properly onto the washer ridges. I had to use a 2 X 2 to pry the tub down so that my friend could get the boot lined up on the tub. Some stretching of the boot is required. Place the cable around the boot on the washer and use a strong mason's cord or similar cord and tie the ends of the cable as tight as you can get it so that the cord holds the cable in place. Place one end of the spring into the cable end and taking the needle nose vise grips pull the spring until it can be placed into the other end of the cable. When finished, take a knife and cut the cord and pull it out. The spring is very strong so it is difficult to pull it into place. Since I am old, I had to enlist a friend who is an appliance repairman to get the spring on. That is the most difficult part. Lastly, you get some dish soap and place around the inner part of the boot where it fits onto the other section of the washer so that you can get it on easily. Reassemble the parts and everything should work OK. Don't remove the plug at the bottom of the new boot unless your washer happens to have the drain connection.
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