CAV2004AKW Magic Chef Washer - Instructions

I'm a 69 year old female. My husband isn't very handy so I decided to order the parts and do it myself. I didn't know how to take the machine apart so I just moved the washer part so I could unscrew the screw. I dropped the screwdriver between the adj. and side of the washer. I guess you won't be telling this story. I did get the parts on and the lid is working and so is the machine. Valerie Guyot

Pulled up the top of the washer and removed the lid hinge with a star tip screw driver. Realized that I also needed the hinge pins and had to reorder those. They should come as a kit.

Studing the numerous notes under the parts listing, help me determine which parts to purchase and replace. These listings also helped me to do the repair with much ease. Once the front and rear panels were removed, I detached the springs which came out very easily. I then pulled out the tub and removed the pulley and loosened the screws holding the snubber which then came out. Put in new snubber tightened screws, replaced pulley & put tub back in place. The springs were a little tougher which led me to believe the old ones were streched. I used a towel to brace tub to one side so as to attach spring on the low side. Used Vice Grip pliers and could not phathom using anything but. Put everything back together and washed a load of towels. The tub was way more stable, but still, towels were little damp. Respun and they dried. Determined that the repairs was all good but told wife not to put so many towels in at once which is probably why the snubber & springs wore out.

We had a repair guy come in and he said fixing the pump would cost at least 250. I called my dad and he walked me through it over the phone. I took off the back of the washer, and laid the washer on it's side. I then had to take a break as I had flooded my kitchen. (Lay the washer at an angle.) The belt was taken off by the repair guy. I then undid the hoses, taking the clips off with pliers. Next I screwed the new pump in, and put the hoses back on. FInally I took the belt and stretched over the two small pullies, and then pulled it to the bottom of the big pullie and started spinning it until it wrapped itself all the way around. It wouldn't have taken over an hour but I had a baby who needed me ever couple of minutes.

I used a needle nose pliers to release the turning mechanism from the piece left broken on the timer. Once removed, I simply clicked on the replacemnet part. It was super simple. I love that I can do most things myself with the parts, and not have to pay the expense of hiring a repairman.

I took the washer into the garage, removed access panel from back. Spun drive belt. This located the trouble with the pump. I removed pump with three sheet metal screws and hose clamps. Upon delivery, I notice the two pumps were not identicle. I called Cust Serv. They assured the difference was ok. I installed the new pump with three screw, put the belt and panel and hoses on and ran a test load of my junk clothing. No trouble.

Followed directions from video on your site. It was very helpful. The snubber ring fixed the problem.

I followed the video you have on web site. Very good and easy to follow.

Looked under the symptoms .I had replaced the belt 2 weeks ago, so I ordered the drain pump. Pulled washer away from wall, removed water lines, unplugged electric. I removed the rear panel, found the old part right there, disconnected the in/out tubes, removed old pump, installed the new, re-attached hoses, reinstalled the belt over the 3 pulleys, re-installed access panel. Reconnected water and electric after placing washer back in position. Runs like a new machine!

followed video instructions

I pretty much followed the video,and read some of the other comments on how to do it. I only had one problem, the back panel had an opening of about 14"x14" to access the 2 rear balance springs. I finally laid the machine on it's face,so I didn't have to kneel down.The only problem with that,is the tub falls forward, making the springs farther away from the upper hole to attach/stretch, the springs to remove/install. I cured that problem by cutting a wedge out of a piece of 2x4, and stuck it between the top edge of the tub & upper frame. Worked great,held the tub in position, closer to the springs & locating holes. Taking them off is no problem,installing them, was made easier by using the wedge. The parts were a perfect fit, no more 'walking away from the wall' now! Thanks PartSelect

The hardest part was finding the model # on the back. I couldn't move the washer out...so used a mirror! I used a putty knife to pop the 2 fasteners securing the top. Tilted it up & proped with a plastic clothes hanger. Unscrewed the one screw which is easy to get to with the top up. Replaced the hinge with the 1 screw. Closed the top. Gave the broken hinge to my wife as an early Mother's Day present.

Hving read some of the tips in regards to this repair I set out with equal parts of confidence & apprehension. The advice of shifting the tub toward the hinge to be removed is in itself the key to the whole procedure. After having done so & wedging a dust pan handle between the tub & frame to first one side & then the other, I removed the entire lid with the hinge & hinge pin assys. attached as ther is not sufficient clearance to slide a servicable hinge pin from a hinge when only one hinge has beeen removed. With the lid completely removed access to the hinge pin(s) is straight forward. I suggest screwing & unscrewing the fastening screw into a new hinge assy before mounting the hinge onto the machine & also using an offset philips screwdriver or ,as I did, a 1/4" drv. ratchet with a #2 philips apex bit which allows for a better feel & more control over the upside down blind operation of removing & replacing the fastening screw into the hinge assy. Hope this helps. Tom

Pretty simple repair--popped the fabric softener cup off of the agitator top and took out the bolt that secures it to the assembly. Removed the broken agitator top, replaced with the new one and reinstalled the bolt and softener cup. EZ as pie for only $24 including shipping! Great price!

Fabulous turnaround time from www.partselect.com. I had the problem corrected inside of 4 days using standard shipping. I will definitely do business with them again!

Removed one bolt, main thing was I had to buy a 10 inch extension for the socket and wrench to reach inside of the agitator, pulled the old one off replaced the new one tighten the bolt and I was done. 10 minutes start to finish.