CAV2004AKW Magic Chef Washer - Instructions

Using nutdriver or screwdriver, remove metal panel from lower left side of back of washer to expose the pump. This is where the drain hose attaches to the washer. Use pliers to move the clamp off of the drain hose, then ease the hose off of the pump by wiggling it back and forth while pulling gently. Be careful to keep drain hose opening pointed upward until you can point it to a bucket, as there's likely to be quite a bit of water in it. Detach drain hose on other end as well (wiggling / pulling works well here; no clamp is used, so no pliers are required). Install new hose by reversing above steps.

Studing the numerous notes under the parts listing, help me determine which parts to purchase and replace. These listings also helped me to do the repair with much ease. Once the front and rear panels were removed, I detached the springs which came out very easily. I then pulled out the tub and removed the pulley and loosened the screws holding the snubber which then came out. Put in new snubber tightened screws, replaced pulley & put tub back in place. The springs were a little tougher which led me to believe the old ones were streched. I used a towel to brace tub to one side so as to attach spring on the low side. Used Vice Grip pliers and could not phathom using anything but. Put everything back together and washed a load of towels. The tub was way more stable, but still, towels were little damp. Respun and they dried. Determined that the repairs was all good but told wife not to put so many towels in at once which is probably why the snubber & springs wore out.

I took the washer into the garage, removed access panel from back. Spun drive belt. This located the trouble with the pump. I removed pump with three sheet metal screws and hose clamps. Upon delivery, I notice the two pumps were not identicle. I called Cust Serv. They assured the difference was ok. I installed the new pump with three screw, put the belt and panel and hoses on and ran a test load of my junk clothing. No trouble.

We had a repair guy come in and he said fixing the pump would cost at least 250. I called my dad and he walked me through it over the phone. I took off the back of the washer, and laid the washer on it's side. I then had to take a break as I had flooded my kitchen. (Lay the washer at an angle.) The belt was taken off by the repair guy. I then undid the hoses, taking the clips off with pliers. Next I screwed the new pump in, and put the hoses back on. FInally I took the belt and stretched over the two small pullies, and then pulled it to the bottom of the big pullie and started spinning it until it wrapped itself all the way around. It wouldn't have taken over an hour but I had a baby who needed me ever couple of minutes.

Followed directions from video on your site. It was very helpful. The snubber ring fixed the problem.

I used a needle nose pliers to release the turning mechanism from the piece left broken on the timer. Once removed, I simply clicked on the replacemnet part. It was super simple. I love that I can do most things myself with the parts, and not have to pay the expense of hiring a repairman.

The hardest part was finding the model # on the back. I couldn't move the washer out...so used a mirror! I used a putty knife to pop the 2 fasteners securing the top. Tilted it up & proped with a plastic clothes hanger. Unscrewed the one screw which is easy to get to with the top up. Replaced the hinge with the 1 screw. Closed the top. Gave the broken hinge to my wife as an early Mother's Day present.

Removed one bolt, main thing was I had to buy a 10 inch extension for the socket and wrench to reach inside of the agitator, pulled the old one off replaced the new one tighten the bolt and I was done. 10 minutes start to finish.

I first had to take the old part out to find out what the part number was. Then I went online and ordered the part. Once the part came in I attached to part and replaced the drive belt. I did not think it could be so easy.

unscrewed screw holding old actuater in and replaced it whith the new part.

First I lifted the top of the washer to get access to the screws that held the hinges in place, unscrewed them, removed the broken hinges and put the new ones on, replaced the screws and closed the top. It was very easy. I was amazed that I could still get replacement parts and at such a great price, less than $15.00 with shipping!

followed video instructions

I followed the video you have on web site. Very good and easy to follow.

Pump is readily accessible at the back of the machine by taking off the access cover. First step is to disconnect power and remove drive belt off tub pulley which is the largest in the center - the takeup is in the drive motor mount but it seems easier to turn the larger pulley and wind the belt off. There are three 3/8 hex mount screws fastening the pump to the washer base and two hose spring clamps attaching the tub drain hose and outlet drain hose to the pump. Follow the directions in the utube video which is the best (most others don't give detailed directions and best method). The only caution I would give is that there is some water in the drain hoses so be prepared to mop it up with sponge and bucket or have some towels available. Install new pump (loose assemble two visible screws to locate pump and then loose assemble far side blind screw and tighten all 3),replace hoses snug to stops and assemble clamps, replace access panel and replace drive belt and plug washer back in.

Actually I got on YouTube and looked up the problem and watch the short video of it and went from there and it showed me how to take everything apart what the problems were and as I did take it apart and found out it was exactly what they said I simply reversed it just ordered the parts and put them in and took my time to make sure that everything was to specs as I've measured the clearance of the break and said all the hardware back in place it was quite simple yet it was just time consuming took me about two and a half hours but it runs quiet spins great just like a brand new one I couldn't be more pleased with it and I saved quite a bit of money doing it myself