CAV4004AGW Magic Chef Washer - Instructions

Overall, this repair should have been quite easy. The problem was removal of the old seal nut assembly. It was a bear to remove, and ultimately I had to surgically remove it from the washer in pieces. Unfortunately I broke the outer tub (plastic) in the process of getting the nut off. Once I had the silly plastic nut off, and the tub repaired the balance of the repair was absolutely easy.

My summary: This repair is really easy IF the plastic seal nut assembly comes off easily. If it doesn't budget easily, go ahead and chip it apart to get it off, being careful not to damage the threaded part of the agitator shaft. The new one will completely replace the chipped away nut.

Noise loudest during spin cycle. Wash cycle showed transmission was ok. Pump shaft loose in housing. Fix was just as described. Tip washer up, lift belt from pulley on pump. Remove rear panel access. Remove hoses. Un-bolt pump. New pump does not have metal base plate, it fits directly to base of washer. Bolt new pump to base in same orientation, attach hoses, tip washer up and slide belt back on to pulleys. Move belt by hand to check function. Reconnect washer to utilities and begin fill. Check for leaks at hoses. Replace rear panel cover.

I tilted machine onto the front to acces the rear panel. i removed the three screws to expose pump, took of the drive belt located under appliance, removed the three pump screws and removed old defective pump. I installed new pump, put the drive belt back on, reinstalled back panel and screws, hooked the appliance up and started. Been running great ever since. Entire process too about 10 min.

Remove front panel and back service panel below water conn. lines. Put a 4" plastic box between the tub and inside of cabinet "directly opposite the spring to be removed to lower the tub to base for less opposing travel to unlatch spring from tub hook. Also took an old slotted screw driver w/ a blade about 1/4 " and grinded 1/8 from middle about an1/8" deep and used it to latch the spring when pushing it up and off the tub. Replaced all 6. Also did motor pivot spring. Tested and the it worked for one cycle, then the tub again just falls to the right as if the spring at 9 o'clock was broke and strains the belt drive but the spin cycle still works o.k. and the washer does not bang and walk away till you stop the machine. Thought the 6 tub springs would take care of both problems. Told that the snubber ring needs to be replaced. Never but another maytag again. JUst did the belt,a week later the water pump went then the springs.....

I opened the front of the machine. The clips had rusted. One broke and the others were very difficult to work with. I pried the panel open with a large screwdriver. I took the back panel off to access the water pump. I removed the back panel on the electricals to access the timer. To replace the timer I pried off the decorative cover. To get the knob off you have to squeeze in on the timer split shaft while pulling out on the know. This was the second hardest part. (The front panel access was the most difficult). After that the timer clip is easy to loosen and it slides a littel then pops out. Electrical connection was obvious. The motor sping was the next most difficlt part. The spring fits on the rear part of the motor which is most easily accessed through the rear panel used for replacing the water pump. The water pump has three screws holding it and two hose clamps that come off easily with a pair of pliers. Before removing the water pump, I had to tip up the machine and take the belt off. This was also pretty easy. Put it back together and works great again on all cycles.

This is a very simple repair, I opened the top of the washer by inserting a screwdriver between the top and the washer cabinet. There are 2 clips on the front of washer, locate and push in to release top. Lift top with lid attached and remove the 2 screws holding the lid to the top of washer. Remove lid and replace hinge pin and hinge.
Replace lid, close top , all done. Total time about 15 minutes or so. Now the lid will stay up and not fall on someone.

Diagnosed that the snubber had failed.
Removed the belt, cam assembly and pulley assembly. Using Maytag brake removal tool #12002012 I removed the brake stator. I removed the front of the washing machine and the rear access plate. I removed the six tension springs. I moved the machine basket and shaft assembly toward the top of the machine. I removed the old snubber and replaced with a new one. I installed 6 new tension springs and reassembled.
The washing machine runs great.

first we looked at schematics on your web site to see what we thought was wrong and if we felt we could do ourselves. It appeared to be seals and gaskets, so we went for it and carefully took the washer apart. We ordered the parts, cleaned the parts we had such as the tub, and were all ready to put back together when the parts arrived. Again, using your pictures, we reasselbled and when we tested, it worked better than it had been in a long time. And we saved a large repair bill!

Vey Easy to Fix. 1)Turn Water off at the wall. 2)Remove access panel on back of washer. 3) Remove Water pump. It is bolted down to the bottom of the washer by three nut head bolts. when loose the pump can be manipulated and tilted so the belt will have slack and most likely fall right off. Have a bucket ready. Remove water hose from top of pump by sgueaing clam with pliars and sliding clamp up hose. allow to drain in bucket. Lift drain hose out from wall and allow to drain through the pump into bucket. remove hose from pump that goet to drain. Replace pump and reverse steps listed above.

removed the screw holding the actuator, ordered the new part and replaced it when it arrived. Shipping was really fast and I even received it one day early.

My washing machine was severely off balance during the spin cycle. It would bang violently against the side and “walk” across the laundry room. I was able to fix this for under $25 dollars of parts from partselect.com and a few hours. I rated the task as easy, but I am somewhat mechanically inclined. Others may find it a bit difficult but I believe anyone except an absolute beginner can do this job.

Fix this problem before significant damage is done to your base! Otherwise the job will take more time and be a LOT more expensive. My base had experienced a little damage but thankfully it did not require replacement. When the snubber wears out, it allows the tub to rub against the base. Metal on metal is never a good thing.

Also I chose to replace the springs, even though it may not have been 100% necessary. You have to take them off anyway and they are inexpensive. It is easy to know when a spring is broken, but not as easy to know when it has lost some of its spring. Just makes sense to me to replace them.

I used the directions below which I found on the internet. They are listed below unedited by me. I have added a few of my own comments below that.

• Remove power and all hoses
• Lift top by inserting putty knife just inside front clips to release
• Remove front and rear panels, 10mm
• Disconnect drain hose from bottom of drum, pliers - spring clip
• Remove 6 springs from bottom of drum using channel lock or spring tool
• Lay on side, remove drive belt by turning large drive pulley and side tension to belt
• Remove water level hose on side of drum, pliers - spring clip
• Remove drum from cabinet by sliding out top. It is not necessary to remove drum from transmission.
• Inspect base plate for damage
• Lay drum on padded surface, upside down
• Remove C clip, drive pulley, being careful to observe order of parts and washers
• Loosen 6 screws holding down old snubber. DO NOT REMOVE SCREWS, THERE IS A VERY STRONG SPRING UNDER THIS PLATE. Loosen screws only enough to get old snubber out.
• Clean dust from area.
• Insert new snubber, keeping it even while tightening screws.
• Reverse other processes above to assemble washer. Replace any broken drum springs. Replace belt if worn.

My tips:

• After you remove the tub you will see a lot of fine white dust in the bottom of the washer. That is from your old worn out snubber. Vaccum it out.

• I didn’t have a spring tool but I found that using a pair of vice grips to remove and replace the springs was easier than using channel locks.

• Technically, I believe the clip is actually called an e-clip. If you have the correct tool for this removing and replacing it will be a lot easier. I did not have the tool. I used an open end wrench that was just the right size to butt up against the two ends of the clip. A light tap with a hammer against the other end of the wrench and it popped right off. I used a pair of needle nose pliers to put it back on.

• Also regarding putting the e-clip back on, at first I could not see the groove that the clip was supposed to slid into. It was below the little plastic piece with the teeth. I used a small flat screw driver inserted into the groove to gently pry it up and had someone gently tap on the plastic piece which pushed it down enough to expose the grove.

• I highly recommend heeding the warning regarding the loosening of the 6 screws holding the snubber. I did not have any trouble with this but there is a 200 lbs spring underneath that you do not want to release. It could injure you and might be hard to put back. Just loosen each screw 1/4 turn at a time until the snubber can be removed.

That's about it. I took me about 4 hours

First push inner tub to left rear, all the way, and
unscrew hinge from inside of tub. repeat same on
right side. lift cover off and unscrew other half of
hinge off cover, both sides.reverse procedures and your done.
Note: always replace both hinge's new while
you have it apart.

tip washer up on wooden blocks.remove drive belt.remove "E" clip from tub drive pulley and remove all the parts.Install new parts in kit as per instructions.machine works great!

After pulling the machine away from the wall and turning off the water and unpluging. I simply removed the panel in the back and reached underneath and removed the belt. Took off the hose clamps and removed the three screws holding the pump on. Put the new pump back in place and hooked up the hoses. Then put the belt on for a test run.......all OK put the back on and was done. Whole job about twenty minutes. Saved over two hundred dollars doing this myself. Very simple repair.

Read DIY review from William, Middleton, OH on 01-15-08. Tip on how to relieve spring pressure on brake assembly worked like a dream (3ea 10-24X2 bolts/machine screws). Replaced brake and machine works like new and was an inexpensive fix. Once the shell/housing is off the machine, tub can be turned upside down and the base doesn't need to be removed. White powder under machine was a plastic wear ring that tells you when your brake rotor needs to be changed. Brake rotor still had lining but was much thinner than replacement part. Note* Use putty knife to push in clips on front to release the top lid section.