WM3431HW01 LG Washer - Instructions

After checking for blockage on the drain hose and checking on any blockage on the bottom left corner filter and not finding anything i decided to open the machine. Everything suggested a broken drain pump
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PS3579318 Drain Pump and Motor Assembly which is located on the bottom left corner also and it attaches to the bottom left corner filter. And voila! The machine did not work! Now started throwing a FE code and it would not fill up. Well, the new pump was stuck! All i had to do was to stick my fingers in the bottom left corner filter orifice and move the fan like devices that make the new drain pump work, that did it! Be careful not to do it while the machine is pluged in, those plastic blades may hurt your fingers. To reach the drain pump you have to take the top, control board and front (door and gasket) of the machine off, about one hour labor.

unplug washer and disconnect inlet and outlet hoses. drain water from washer (about 2 gallons) by removing lint screen from front of washer. lay washer on side (I used a blanket to avoid damaging the paint) remove all the phillips head screws in the plastic bottom and the metal feet of the washer. Gently pull the bottom of the washer off. There are 3 shock absorber looking things that pull apart and are greasy. Try not to mess with them much. Just pull gently, and they slide apart. cut the zip ties holding the wires to the washer bottom piece. remove the screw in the lint screen area and gently pull the recessed plastic thing out the front of the washer. remove the screws holding the pump assembly on the front of the washer. Remove the three screws holding the pump assembly on the outlet pipe manifold. Installation is the reverse of removal, take care to put the shock absorber looking things back in gently and together at the same time when reinstalling the plastic bottom of the washer.

Followed the instructions that a fellow DIYer posted in PartSelect and a few I watched on Youtube. Pull out the detergent drawer, remove the back screws, slide the top off, unclip the control board, unplug Power & One more switch so that I could move it aside. Take the gasket retention wire off the door gasket & tuck it inside. Remove the screws in the bottom & top. Then slide the front panel, including the door up (not easy) and out. The part received was only the pump motor so I had to take a few pictures before so I knew I got it together right. Remove drain houses, pump screws, slide pump back and remove pump. A few more screws to remove the pump from the housing & replace with new pump. Put it all back together. It works! It only took about 45 minutes

We drained the water from the washer via the tiny hose/filter located at the lower left corner of the washing machine. The unit was then pulled away from the wall, unplugged and the hoses disconnected. At this time, we used the wet dry vacuum to suction the water that remained in the drain hose. We tilted the washing machine back until the front of the unit was 18 inches or so off the floor. We used the foot stool to hold the washer up in the air so that we could work on the pump. Replacing the pump was as easy as removing a few screws, unplugging the electrical connections and removing the faulty pump assembly from the plastic housing. (Be sure to mark what connector goes in what terminal). Re-assemble. Re-connect. You are ready to go. It took more time to ready the washer than it did to replace the part.

I received the part needed within a few days from ordering. I immediately removed the leaking part with the new part. It was a very simple install, and my washer is now leak free. If you think you cannot do these simple changes, think again, it's much easier then you may think. Remove the top cover of your washer machine by taking off the two screws in the back. Remove the hose clamp with a pair of pliers and pull off from the intake valve, of course make sure your water valve is shut off before starting. Remove the two prong clip. Using your pliers, disconnect the main hot water hose. Use a Phillips screwdriver to remove the two screws that holds the valve in place. Remove and discard it and replace with the new valve. Follow the steps and your done, it's that easy....TC

Tipped the washer on its side to expose the bottom, removed the plastic lid adjacent to the pump after removing the screws holding it , then, using a flat head on a pry tab pulled out the pump, removed the hoses with pliers to complete the extraction, swapped the pump on my bench. . assembly is reverse of disassembly. .

ordered part from Part Select and it was here very quickly,but the part came damaged (not the fault of Part Select). I ordered another one and PartSelect had it here the next day. I watched the video on how to replace it and it was very helpfull.The particular part I replaced (pump motor) does not seem very durable. I will buy an American made washer the next time I need one. I will use Partselect in the future and recomend it to others.

greate very easy and the parts fit awsome the shiping was fast and easy very satified

took lid off of washer (slides back, not pry) and had to dismantle from springs, rubber around door and pistons on bottom. also had to disconnect from electrical plugs and took out dispenser drawer and all hoses. also have to take off magnetic piece devices from off back of drum. mark everything before dismantling with a black permanent marker so you will know what went where when putting back together and what pieces were facing up,top, etc. once get everything freed up, entire tub pulls up out of the washer. get old shot bearings out of drum, but be careful not to beat on it too much so that you don't damage the shaft or "oblong" the tub, etc. ordered parts that arrived in about 2 days. to put new bearings back in, get large washers -one for front and one for back -same size as the bearings so you will have equal pressure coming from front and back, put a long bolt thru the holes in the bearings with one of the large washers on each end. put a nut on the end of the bolt and begin to tighten. this will pull the bearings together back into their positions without ruining them and gives you equal pressure all around. be careful when you get them tight, they will fit snugly back into place. put it all back together carefully, just like you took it apart. if you labeled everything, you should have no problem putting the puzzle back together. before putting the tub pieces back together, i ran a bead of silicone caulk to prevent leaks. started it back up and runs great! fixed it for total of $72 (including shipping charges), which is a lot cheaper than buying a new washing machine. it is tedious and somewhat challenging, but if you are in any way mechanical, you shouldn't have any problems.

Found on line OE meant washer not pumping out water with the suggestion to clean the filter and inspect the pump and lines for blockage. No problems there. You must be careful to empty the water manually before removing the filter. My wet vac helped but I still made a mess. I found a mechanic to look at the washer. He said it is common for the pump on these washers to go bad, especially if the washer has sat out of service. They wanted $300 to replace the pump. I found the part on this website for $53 and replaced it myself. The only hard part was emptying the water without making a mess and leaning the washer up and back far enough safely to remove the pump, then working on my back under the machine.

My washer would try to spin and remove the water according to the time allowed. Consequently my washer would take longer than the time allowed to drain therefore water would send a code error then the machine would stop working. So I remove the hose from the pump and found my son's little small sock blocking the drain. I removed the sock and reinstalled all hoses. Everything is fine now. No need for a replacement item. Just a little servicing.

The pump is apparently used for more than one washer, and the R&R instructions may be significantly different. I found a youtube video for my exact washer.

Removed the top, the front, got to the pump, removed it and replace it with the new one.

Found the part of Part Select by describing the problem. used a Utube video and step by step we were able to take apart, replace and put back everything with just a screw driver - I saved so much money!

Disconnected power. Removed washer top, upper front control panel, and front panel. Removed hoses from washer drum housing. Removed cabling and support springs and stabilizers. Removed drum housing from cabinet. Removed bolts that secure the two halves of housing. Removed rotor from drum shaft. Removed stator from housing. Supported drum housing and with hammer and punch, removed drum shaft from bearings. Replaced bearings and seal and reassembled in reverse order.