WM3370HVA (00) LG Washer - Instructions

Super straightforward to diagnose and repair.

There was puddle under the washer.

I removed the top (screws in rear, slide top toward rear slightly and lift) and followed the trail of water up to the top washer hose between the drum and detergent tray.

Two hose clamps to remove and replace, then replace the top and ready to go.

To put the new spring on requires two people. One to pull the drum up as far as possible and hold it in place and the other to attach the spring to the drum and the into the slot on the side of the washer frame. It takes a lot of leverage and strength to get the spring into the slot. We used a screw driver as leverage to get the spring extended to slip into the slot. You might also need the plastic holder part# 4930FR3040A. If the washer door boot has come off due to spring breaking, you will need to reset it. That requires also removing front panel. There is a large wire ring that holds the boot in place. You either need a special pair of pliers to expand the spring to reset the boot or a lot of strength to do it with a couple screw drivers.

I ordered the Rotor Assembly and Sensor Assy..
Rotor Assy. was not the problem.
1 - 17mm bolt in the center of the rotor assy.
6 10mm bolts to take off the Stator assy.
once you have the Stator assy off, upplug the sensor assy and release the clips on the sensor assy. and remove.
Install the new sensor assy. and plug the electrical connection back in.
replace the 6 bolts and screw the bolts evenly around the Stator.
replace the Rotor Assy. and secure the 17mm bolt.
Replace the back cover (4 - philips screws.
Do a test load.

Removing the tub from the bearings was difficult, use penetrating oil, and have someone wail on the drum shaft (bolt inserted). The toughest part was getting the old bearings out of the drum. You spend a bunch of effort to wail on a punch that is trying to push on a bearing. Felt like I was gonna ruin the tub half. Putting the new ones in also felt overly difficult but, that is how bearings go. The teardown and rebuild was easy and kind of fun.

Removed items step by step in sequence as per video to get to baskets . Knocked out bearings and gasket seal. Replaced new parts and in reverse reassembled as per video. Very difficult without video to follow. My bearings were easy to remove but some are frozen in so will need oil ,bars or pipe to fit opening to drive out old bearings. Use camera and notes of sequence to aid in reinstall. Separate and mark fasteners as removed. Note : Was initially told by appl Insurance service person my bearings were bad because when attempting to spin a noise was heard and this not covered by plan ,but I found the motor position sensor had failed by testing it with multimeter which is a low priced part and easily accessable from back. Water hose screens partially clogged also. Canceled Appl service contract.

We replaced the three dampers, two in the front and one in the back. We referred to the YouTube video someone posted on this page.

removed top and front. heater is at the base of the tub. the nut compresses the rubber seal and may take some wiggling to remove the old one.

1 tilt washer back
2 remove cover plate screw from front of drain filter access panel.
3 Remove cover plate and remove 2 more mounting screws .
4 go below washer and pull down sliding clip and move pump assembly back.
5 remove wires and 3 mounting screws around pump housing
6 Swap pump and re-attch wires

I followed the video. Everything worked exactly as described. i ran a quick cycle and everything seemed to be fine. Started a wash and the machine was going fine but stopped, and wouldn't drain. I thought that maybe it might be the Rotor Position Sensor assembly, which I had already purchased just in case.But first i drained the machine and checked out the pump filter. Plugged solid. I'm guessing when the pump went there must have been a lot of lint and debris in the machine. something you might want to check out, after that repair. Thanks. you guys saved me a couple of hundred dollars

Watched videos but didn’t show the clamp had to be placed on counterclockwise

It went great. First of all, thank you Part Select for the video on how to do this myself. My home warranty company was giving me a hard time. Blah, blah, blah. A mechanic friend of mine referred me to this site. Within minutes I found the part I need and a GREAT!!!! price. Ordered it, got it super fast, fixed it my self and my second hand washer is no longer peeing all over the floor. Very very happy. I will definitely be a repeat customer, hopefully not anytime soon.
Thank you again for an amazing experience.

Used Youtube to look for a set of repair instructions. From start to end 35 min.

The difficult part was getting the door back on. Only 1 Youtube video I watched stated Do not remove the 2 center screws at the top. Wish I had seen that video first.

Overall very easy to do.

Do not pay a service company to come to your house to make this fix!!! If you have common sense, simple tools, a phone camera and some mini zip ties you can do this!

After watching a couple YouTube videos on installing a new motor I had the confidence to start the job. My biggest worry was I'd forget where a screw/part went so I took a lot of pictures as I disassembled. I also laid all the parts out on a table reflective of where they belonged on the machine. I learned washers aren't rocket science - YOU CAN DO THIS. The most difficult part of the fix was my washer was a different model so much of the caging was completely different than YouTube disassembly, but once I got into the machine it was fairly identical. Easily popped out the old, broken motor and inserted the new LG certified part. Reassembled in 1/2 the time of disassembly and my machine works like new:) Hoping to get another 10+ years out of this washer.

Thanks PartsSelect for the high quality certified LG part. Very nice quality and weight.

Remove where the water pumps are and remove the one that was damaged easily

just put new part in very simple only problem was shipping yall used fedex went to 4 states and one state twice they finally gave it to USPS so it took almost 9 days to get here