WM1355HW LG Washer - Instructions

Do not pay a service company to come to your house to make this fix!!! If you have common sense, simple tools, a phone camera and some mini zip ties you can do this!

After watching a couple YouTube videos on installing a new motor I had the confidence to start the job. My biggest worry was I'd forget where a screw/part went so I took a lot of pictures as I disassembled. I also laid all the parts out on a table reflective of where they belonged on the machine. I learned washers aren't rocket science - YOU CAN DO THIS. The most difficult part of the fix was my washer was a different model so much of the caging was completely different than YouTube disassembly, but once I got into the machine it was fairly identical. Easily popped out the old, broken motor and inserted the new LG certified part. Reassembled in 1/2 the time of disassembly and my machine works like new:) Hoping to get another 10+ years out of this washer.

Thanks PartsSelect for the high quality certified LG part. Very nice quality and weight.

replaced switch as shown in the video...Worked great

I followed the video. Everything worked exactly as described. i ran a quick cycle and everything seemed to be fine. Started a wash and the machine was going fine but stopped, and wouldn't drain. I thought that maybe it might be the Rotor Position Sensor assembly, which I had already purchased just in case.But first i drained the machine and checked out the pump filter. Plugged solid. I'm guessing when the pump went there must have been a lot of lint and debris in the machine. something you might want to check out, after that repair. Thanks. you guys saved me a couple of hundred dollars

The video from PartSelect showed removing the retaining ring from the rubber washer tub boot to then allow access the door lock located behind the boot for replacement. That ring can sometimes be a real pain to put back on. This can be avoided altogether!

It's much easier to access the door lock switch by removing the two retaining screws on the top cover of the washer found in the back of the machine. Remove the top cover and you can then reach down to remove the wiring connector, unscrew the two phillips screws on the front of the door latch and remove the door lock. Put the new switch on in reverse order; plug in the connector, replace all screws and the top cover, and you are done! This method took than 10 minutes from start to finish.

Please note that the washer should be unplugged from power while working on any electrical component.

ridiculously easy. removed the door gasket ring clamp. separated the gasket from the face. unscrewed the lock, removed the wire(gently). replaced the wire on the new lock. replaced the lock. replaced door gasket and ring clamp. washed clothes. Note- I had called a repair service and was given a $360 estimate in addition to the $130 dollar service charge. All total- $50 dollar part(with shipping), less than 45 min total time and I'm no mechanic!

followed instructions on video , when part was delivered I had washer fixed in about 1/2 hour, very easy to fix . Wife is happy and I saved a lot of money. Thank you partselect.com

WATCHED VIDEO PROVIDED BY PART SELECT, AND FOLLOWED INSTRUCTIONS. VERY SIMPLE REPAIR.

Followed the video supplied by this site and everything was as described!

After reading thru previously posts by other people, I started:
1) Took pictures of inside door, the hook that involve with the handle and the hinge. So they would be very helpful as needed later.
2) Removed the whole door from the combo and lied it down,
3) Disassembled the door and took a few more pictures,
4) Replaced the handle,
5) Took a look at the picture of the hook in (1) then jammed the hole with a piece of card board that cut to fit the hole. Used tape to secure the card board. Made sure the hook was secured/tighten. (This step is very important because it will make the spring works with the handle properly later!)
6) Reassembled the door,
7) Removed the card board from the hole in step (5). If the hook was tighten as before you start, it will be ok. Meaning the spring was resting properly on the inner door behind the handle (If the hook is not tighten then you have to redo steps (3), (5) and (6) again), and
8) Made sure the handle and the hook were working properly.
I think If you follow the steps above it will be easier and faster to replaced the handle!

I took the washer completely apart and ordered any parts that looked worn and put it back together. It’s working like new and will last for a few years

Removed the door by undoing two hex nuts. Then removed the plastic cover over the glass and attached to the metal door frame. Broken part easily came out. But putting back together took two phone calls to you and finally getting the video from you that showed that the tension on the door spring was induced by the attachment of the outer plastic piece. The the spring worked as it should and I could easily return the door to it's place on the machine. I now know how to fix this when it breaks the next time.

After I watched the repair video for the part, it was a snap. It went exactly as the video described the steps. Hardest part was moving the washer to get behind it.

To fix the problem, I simply removed the top cover of the washing machine by removing the two screws on the back of the machine which allowed me to slide the top back and then I lifted it off. Then I disconnected the hot water hose (after shutting off the valve). Next, I removed the electrical connectors on the old part as well as the hose attached to it and unscrewed the old part and removed it and put the new one on and reattached the hoses and the electrical. It worked like a charm. It took me perhaps 10 minutes total.

It was easy to remove the rubber gasket to get at the door lock. Removing the door lock and replacing was simple enough, but getting the metal ring securing the gasket was cumbersome and challenging. This took most of the time.
However, after replacing the door lock it was obvious that this was not the problem. I had to remove the new part and replace the old one.
For future, it was the pob circuit board that was defective and had to replace it. Apparently this is not an uncommon problem as there are a number of UTube videos about this.This job was more involved and took me over an hour and resolved the issue.

It went great. First of all, thank you Part Select for the video on how to do this myself. My home warranty company was giving me a hard time. Blah, blah, blah. A mechanic friend of mine referred me to this site. Within minutes I found the part I need and a GREAT!!!! price. Ordered it, got it super fast, fixed it my self and my second hand washer is no longer peeing all over the floor. Very very happy. I will definitely be a repeat customer, hopefully not anytime soon.
Thank you again for an amazing experience.