WM2042CW LG Washer - Instructions

Follow the LG washer video.

I followed various tube videos. The vides were very easy to follow.
But the most important thing to have to do the job is washing machine spring removal tool. This tool I had to order it online unable to locate in store.

Unscrewed the old part; screwed in the new part and said a quick prayer - LOL!
The part worked great, but I wanted to mention how quickly I received the part!
I would definitely order from this company again!

Disconnected power, removed top cover, removed control panel, removed door assembly then was able to access and replace the bellow and pump.

E. Z. hardest part (which isn't hard) was moving the appliance to reach the back, then putting the appliance back into place. the actual repair (swapping out valve) took less time than that to do.

The web interface is nice, however in this situation it references the wrong part which was not known until the item arrived. Customer Service handled return, however I had to call LG directly to confirm correct part number (LG p/n 4866ER0004A = p/n PS3524040) but this was only after LG also gave wrong p/n. When replacement part arrived the internal concrete had a crack in it. The part is basically a plastic shell that is filled with concrete. However the opening (about 1 x 4) is left open and with the concrete having a crack in it the piece will vibrate together and continue to break down over time (which is what happened to the original one) Before installing I chose to fill opening with epoxy and a plastic layer, then covered with electrical tape to seal it in. I feel this item is poorly designed from LG. Additionally this item was poorly packaged by PS when shipping which caused the damage (it weights about 15 lbs and was allowed to float around in a large over-sized box filled with large air pillows). I have photos but no way to upload here.

Removed top panal found broken parts and pieces, replaced spring and plastic spring holder. Straightened out and reattached drum front boot.

Disassembled washer, replaced bearings, seals and gasket. Watched instructional video to familiarize myself with the repair. Followed all steps as recommended, repair was straight forward without any surprises. Hardest part was removing the drum from the machine, somewhat heavy. Disassembled and replaced all bearings, seals, spider and gasket. Reinstalled in reverse order. Note: Upon tear down, I found the seal was pushed out, causing the bearing failure. I also found that the seal was installed incorrectly from LG. They have the seal lip facing the bearings, should be facing the water. This repair seems to be difficult, but was fairly self explanatory. All plug ins are color coded, all hoses are accessible with little effort. If you have basic skills you should be able to handle this repair.

-Unplug washer
-Turn off water supply
-Pull machine away from wall
-Remove two screws on the back holding the top panel in place
-Slide top panel toward the back and remove
-Unplug electrical conectors to the control panel, remove screws and take out panel.
-Remove lint trap plastic door cover bottom front left and screw holding plastic housing.
-Take housing out.
-Remove screw that is behind plastic panel holding front panel.
-Using spanner, release spring clamp holding gasket to the front panel.
-Remove top screws holding front panel on and take off panel.
-Remove hose clamp and hose at bottom of gasket.
-Release inner spring clamp on gasket to washer drum and take out gasket.
-Install new gasket and spring clap to drum.
-Reverse the order to reassemble.

you tube it , not to hard to install

Remove springs from front of door fold gasket in to drum to see the other spring that holds the gasket in place. When putting new gasket in use a little soap to help the gasket go easy. Then just reverse your steps. Hards thing is putting the springs back on.

I youtube searched this problem and found a video from partselect. I watched the video, purchased the part, and followed the video instruction step by step to repair the washer. Part with tax and shipping was $52.

From previous experiences with other washers, i.e., Sears, I decided it was the mother board or the door latch component. Ordered the electronics and then the discovery that LG has an APP for iPhone. Loaded the app, placed the phone next the washer and pushed the button on the washer. The washer "talked" to the iPhone and within 15 seconds it told me there was a problem with the thermistor. Opened the back of the washer and looked under the tub for the thermistor and found the 2 connecting wires were hanging loose. Put the wires back into the thermistor connection and everything was back working.

remove 2 screws from top panel - pull top panel back and lift off washer. reach down on front side and remove wire harness that is attached to door lock assembly. remove the 2 screws on front of door lock,remove and replace with new assembly. attach wire harness and then tighten assembly with the 2 screws. replace top of washer panel and tighten with 2 screws.

Followed the video supplied by this site and everything was as described!