WM1385HW ((ABWEEUS)) LG Washer - Instructions

Remove where the water pumps are and remove the one that was damaged easily

Slide out double stack unit, take the back off, stand on my head and reach in to remove hose clamo off pump hose. slide new hose on and clamp, but back on, and slide washer/dryer stack back in to place.

1. Unplugged electric chord from wall.
2. Pulled washer out into open area to get behind it.
3. Turned off hot and cold water faucets
4. Used channel locks to remove hot water and cold water hoses from back of washer. Dropping hose into a bucket to catch water from hose.
5. Removed screws (Phillips screw driver) holding top to back of washer.
6. Pulled back on the top and lifted off washer.
7. Arranged new intake valve to mock location and setting of old intake valve.
8. Using Phillip screw driver, unscrewed old intake valve from back of washer.
9. Unconnected wiring from old intake valve. These were easily identified and not needed to mark left right center.
10. Using pliers, pinched hose clips and moved to middle of the hose. Did this for all 3 hoses.
11. Removed hose from old intake and connected to same location on new intake. Repeated for all 3 hoses.
12. Using pliers, pinched the clips and moved to the end of the new intake valve. Did the for all 3 hoses.
13. Using Phillips screw driver, screwed in the new intake valve where the old intake valve was located.
15. Inserted the wiring connects into new intake valve.
16. Reconnected water hoses back into washer machine (after inspecting and cleaning plastic strainer traps)
17. Turned on water faucets
18. Plugged in washer.
19. Ran an empty load for a cycle.
20. Did not fail.
21. Reattached top to washer. Laying down an inch from front and push forward to hear a click or lock. Then screwed in the 2 screws.
22. Pushed washer back into original location.

We have already performed 1/2 dozen loads.

I followed the video and it was quite simple. There was an extra sheet metal screw at the bottom of the front panel which kept it from coming free of the three tabs. On the two pump wite connectors I made a mental note that the black wires were on top. The repair also fixed the lack of water flow through the degeterent dispenser. I was afraid of putting the tub seal back in place as a pro struggled with it when it was new and under warranty. It really was no problem at all. Take some phone pics along the way boosted my confidence.

Looked at videos on line at Parts Select. Very easy instructions to watch and follow. After unplugging the washer all I had to do was turn off the cold water valve, remove the supply line, two screws to get the lid off, then two screws to remove the valve and disconnected the electric connector tabs. Took pliers to back the three hose clamps off. The best tip was replacing each hose back on the valve one at a time to prevent mix ups. I did everything in reverse after installation. I ran one short cycle to test the leak. Works perfectly!
A tip I saw on You Tube - I have vinyl flooring in my wash room and a repair guy said to spray a light shot of WD 40 under the feet. It doesn’t take much. Man, my washer slid like it was on wheels! I wiped away any excess spray and let it dry under the feet. I’m not sure how this works on other types of floors.

All I did was first of all and since it is so heavy I put 2 furniture sliders under the 2 front feat because I had to pull it out from where it was onto the carpet and the back feat I just sprayed some wd40 so the would slide on the tile floor. Then I took the top off by removing 2 bottom screws and pulled the lid back and up and there was the cold valve. Next I pulled the electric tabs off. Don’t worry they go on the same way they were on. Do not at this time remove the screws on the valve until you pull each off one at a time and place one at a time back on the new valve. Then remove the screws and the old valve and put the screws back on for new valve and you are done. Replace cold water hose turn on water check if no leaks replace lid, you are as if new once again. Good luck. Cost for all that is around $50

When to utube typed in my problem, very easy fix

After I watched the repair video for the part, it was a snap. It went exactly as the video described the steps. Hardest part was moving the washer to get behind it.

To fix the problem, I simply removed the top cover of the washing machine by removing the two screws on the back of the machine which allowed me to slide the top back and then I lifted it off. Then I disconnected the hot water hose (after shutting off the valve). Next, I removed the electrical connectors on the old part as well as the hose attached to it and unscrewed the old part and removed it and put the new one on and reattached the hoses and the electrical. It worked like a charm. It took me perhaps 10 minutes total.

It was easy to remove the rubber gasket to get at the door lock. Removing the door lock and replacing was simple enough, but getting the metal ring securing the gasket was cumbersome and challenging. This took most of the time.
However, after replacing the door lock it was obvious that this was not the problem. I had to remove the new part and replace the old one.
For future, it was the pob circuit board that was defective and had to replace it. Apparently this is not an uncommon problem as there are a number of UTube videos about this.This job was more involved and took me over an hour and resolved the issue.

It went great. First of all, thank you Part Select for the video on how to do this myself. My home warranty company was giving me a hard time. Blah, blah, blah. A mechanic friend of mine referred me to this site. Within minutes I found the part I need and a GREAT!!!! price. Ordered it, got it super fast, fixed it my self and my second hand washer is no longer peeing all over the floor. Very very happy. I will definitely be a repeat customer, hopefully not anytime soon.
Thank you again for an amazing experience.

Followed instruction from you tube. Removed gasket holder, then gasket by door switch assembly then replaced with new assembly!
I am a 63 woman and found this easy to do, with help from you tube guy.

Followed the video supplied by this site and everything was as described!

I looked at the video that is on the partselect.com website. The person that I talked to from the website was very knowledgeable about the problem with my washer and he gave me the part number to type in the search box of the website. When I typed the part number in the search box the part showed up and the installation video showed up also. The video is an excellent video. It shows exactly how to do it. I also downloaded the operator manual from the website to look up what the error code meant.

Replaced intake valves. Second time, LG repair couldn't handle it. As a note never buy LG, no reliable service, badly engineered machine.