41383 (ASTEPEU) LG Washer - Instructions

Do not pay a service company to come to your house to make this fix!!! If you have common sense, simple tools, a phone camera and some mini zip ties you can do this!

After watching a couple YouTube videos on installing a new motor I had the confidence to start the job. My biggest worry was I'd forget where a screw/part went so I took a lot of pictures as I disassembled. I also laid all the parts out on a table reflective of where they belonged on the machine. I learned washers aren't rocket science - YOU CAN DO THIS. The most difficult part of the fix was my washer was a different model so much of the caging was completely different than YouTube disassembly, but once I got into the machine it was fairly identical. Easily popped out the old, broken motor and inserted the new LG certified part. Reassembled in 1/2 the time of disassembly and my machine works like new:) Hoping to get another 10+ years out of this washer.

Thanks PartsSelect for the high quality certified LG part. Very nice quality and weight.

1 tilt washer back
2 remove cover plate screw from front of drain filter access panel.
3 Remove cover plate and remove 2 more mounting screws .
4 go below washer and pull down sliding clip and move pump assembly back.
5 remove wires and 3 mounting screws around pump housing
6 Swap pump and re-attch wires

Unpluged -shut off water removed 2 screws on lid,removed lid took 2 screws out holding part on swapped the hoses out and pluged wires in.

I followed the video. Everything worked exactly as described. i ran a quick cycle and everything seemed to be fine. Started a wash and the machine was going fine but stopped, and wouldn't drain. I thought that maybe it might be the Rotor Position Sensor assembly, which I had already purchased just in case.But first i drained the machine and checked out the pump filter. Plugged solid. I'm guessing when the pump went there must have been a lot of lint and debris in the machine. something you might want to check out, after that repair. Thanks. you guys saved me a couple of hundred dollars

Watched videos but didn’t show the clamp had to be placed on counterclockwise

It went great. First of all, thank you Part Select for the video on how to do this myself. My home warranty company was giving me a hard time. Blah, blah, blah. A mechanic friend of mine referred me to this site. Within minutes I found the part I need and a GREAT!!!! price. Ordered it, got it super fast, fixed it my self and my second hand washer is no longer peeing all over the floor. Very very happy. I will definitely be a repeat customer, hopefully not anytime soon.
Thank you again for an amazing experience.

Used Youtube to look for a set of repair instructions. From start to end 35 min.

The difficult part was getting the door back on. Only 1 Youtube video I watched stated Do not remove the 2 center screws at the top. Wish I had seen that video first.

Overall very easy to do.

1. Unplugged electric chord from wall.
2. Pulled washer out into open area to get behind it.
3. Turned off hot and cold water faucets
4. Used channel locks to remove hot water and cold water hoses from back of washer. Dropping hose into a bucket to catch water from hose.
5. Removed screws (Phillips screw driver) holding top to back of washer.
6. Pulled back on the top and lifted off washer.
7. Arranged new intake valve to mock location and setting of old intake valve.
8. Using Phillip screw driver, unscrewed old intake valve from back of washer.
9. Unconnected wiring from old intake valve. These were easily identified and not needed to mark left right center.
10. Using pliers, pinched hose clips and moved to middle of the hose. Did this for all 3 hoses.
11. Removed hose from old intake and connected to same location on new intake. Repeated for all 3 hoses.
12. Using pliers, pinched the clips and moved to the end of the new intake valve. Did the for all 3 hoses.
13. Using Phillips screw driver, screwed in the new intake valve where the old intake valve was located.
15. Inserted the wiring connects into new intake valve.
16. Reconnected water hoses back into washer machine (after inspecting and cleaning plastic strainer traps)
17. Turned on water faucets
18. Plugged in washer.
19. Ran an empty load for a cycle.
20. Did not fail.
21. Reattached top to washer. Laying down an inch from front and push forward to hear a click or lock. Then screwed in the 2 screws.
22. Pushed washer back into original location.

We have already performed 1/2 dozen loads.

I already had the top of the washer open, from previous disassembly to clean the front loader seal, and when I ran a trial load, noticed a small 1/4" tear in the hose bellows that attaches to the drum.

Very simple repair, remove the existing hose by loosening the clamps, paying attention to their orientation. Install the existing hose clamps onto the new hose, install and tighten the hose clamps.

5 minute job, if the washer top is off (which is also simple).

Could not do the repair. Partselect sent me the wrong parts even though I gave them the model number and the brand they sent me the wrong parts.

just put new part in very simple only problem was shipping yall used fedex went to 4 states and one state twice they finally gave it to USPS so it took almost 9 days to get here

I looked at the video that is on the partselect.com website. The person that I talked to from the website was very knowledgeable about the problem with my washer and he gave me the part number to type in the search box of the website. When I typed the part number in the search box the part showed up and the installation video showed up also. The video is an excellent video. It shows exactly how to do it. I also downloaded the operator manual from the website to look up what the error code meant.

To fix the problem, I simply removed the top cover of the washing machine by removing the two screws on the back of the machine which allowed me to slide the top back and then I lifted it off. Then I disconnected the hot water hose (after shutting off the valve). Next, I removed the electrical connectors on the old part as well as the hose attached to it and unscrewed the old part and removed it and put the new one on and reattached the hoses and the electrical. It worked like a charm. It took me perhaps 10 minutes total.

I followed the video and it was quite simple. There was an extra sheet metal screw at the bottom of the front panel which kept it from coming free of the three tabs. On the two pump wite connectors I made a mental note that the black wires were on top. The repair also fixed the lack of water flow through the degeterent dispenser. I was afraid of putting the tub seal back in place as a pro struggled with it when it was new and under warranty. It really was no problem at all. Take some phone pics along the way boosted my confidence.

I tipped the right side of the washer up 9.5 inches using two 2x4s and I was able to remove and replace the old hose with the tools described.