WM5000HVA (ASSEPUS) LG Washer - Instructions

I youtube searched this problem and found a video from partselect. I watched the video, purchased the part, and followed the video instruction step by step to repair the washer. Part with tax and shipping was $52.

you tube it , not to hard to install

Super straightforward to diagnose and repair.

There was puddle under the washer.

I removed the top (screws in rear, slide top toward rear slightly and lift) and followed the trail of water up to the top washer hose between the drum and detergent tray.

Two hose clamps to remove and replace, then replace the top and ready to go.

Figured out how to take off top of washer, look inside for problem, ordered new part, watched video how to replace part. All on line. $65.00 later and my 19 yr old washer is still working awesome.

YouTube is your friend for many such repairs. See this link for an overall description:

https://www.youtube.com/watch?v=WuvLuC8x4_s

I had to remove the top panel to determine exactly which valve was leaking. It turned out both hot and cold-water valves were defective.

After unit is unplugged and top is removed, it's a simple matter to remove/replace hose connections and electrical connections. It took me less than an hour to complete the task once parts were in hand.

Again, YouTube is your friend for such repairs.

2 hose clamps and a hose, easy! This would be a very common cause of leaks in washers due to all the movement inside.

Removed items step by step in sequence as per video to get to baskets . Knocked out bearings and gasket seal. Replaced new parts and in reverse reassembled as per video. Very difficult without video to follow. My bearings were easy to remove but some are frozen in so will need oil ,bars or pipe to fit opening to drive out old bearings. Use camera and notes of sequence to aid in reinstall. Separate and mark fasteners as removed. Note : Was initially told by appl Insurance service person my bearings were bad because when attempting to spin a noise was heard and this not covered by plan ,but I found the motor position sensor had failed by testing it with multimeter which is a low priced part and easily accessable from back. Water hose screens partially clogged also. Canceled Appl service contract.

Unplug and disconnect water lines. Move washer out. I used soapy water to make it easier to slide because it is stacked washer and dryer. Slid dryer onto large trash can saving my back. So easy. Make sure it is heavy duty . Removed lid. Removed old part by removing to screws in back. Disconnected 3 wires, disconnected one hose at a time while reattaching each one to new part. That way I was sure to get them back in the right place. Attached back to machine . Put water hoses back on and checked for leaks before but lid and dryer back in place. Ta da!! This was so easy. I am a 57 year old woman and this was pretty simple. I tried trouble shooting by using tub cleaner and everything as manual suggested but it still leaked. Watch a lot of you tube. Apparently lg has this happen with this part a lot. Thank you parts select. I’m sure this saved me a lot of money. I have had enough money bleeding from my pockets with bigger home problems. Thank you.

I actually did the repair exactly as the video showed. If I would have had the part at the time of discovering the problem it would have been about a 45 minute repair from start to finish. Worst part of the whole fix was moving the heavy washer.

We replaced the three dampers, two in the front and one in the back. We referred to the YouTube video someone posted on this page.

removed top and front. heater is at the base of the tub. the nut compresses the rubber seal and may take some wiggling to remove the old one.

Do not pay a service company to come to your house to make this fix!!! If you have common sense, simple tools, a phone camera and some mini zip ties you can do this!

After watching a couple YouTube videos on installing a new motor I had the confidence to start the job. My biggest worry was I'd forget where a screw/part went so I took a lot of pictures as I disassembled. I also laid all the parts out on a table reflective of where they belonged on the machine. I learned washers aren't rocket science - YOU CAN DO THIS. The most difficult part of the fix was my washer was a different model so much of the caging was completely different than YouTube disassembly, but once I got into the machine it was fairly identical. Easily popped out the old, broken motor and inserted the new LG certified part. Reassembled in 1/2 the time of disassembly and my machine works like new:) Hoping to get another 10+ years out of this washer.

Thanks PartsSelect for the high quality certified LG part. Very nice quality and weight.

Remove where the water pumps are and remove the one that was damaged easily

followed video exactly and it worked perfectly

I followed the video. Everything worked exactly as described. i ran a quick cycle and everything seemed to be fine. Started a wash and the machine was going fine but stopped, and wouldn't drain. I thought that maybe it might be the Rotor Position Sensor assembly, which I had already purchased just in case.But first i drained the machine and checked out the pump filter. Plugged solid. I'm guessing when the pump went there must have been a lot of lint and debris in the machine. something you might want to check out, after that repair. Thanks. you guys saved me a couple of hundred dollars