41962 LG Washer - Instructions

Watch the video to repair and follow along

I actually did the repair exactly as the video showed. If I would have had the part at the time of discovering the problem it would have been about a 45 minute repair from start to finish. Worst part of the whole fix was moving the heavy washer.

Totally dis-assembled this washer to check the bearings and drum plus fix the pump problem. We wash dog blankets occasionally and found the little drain hose from the front door gasket was clogged with hair. It makes a 90 degree turn and it gets caught there. THAT fixed the smell issue. As far as the pump replacement goes its quite easy. Videos online are your friend.

Not too bad, had a neighbor help with the project as washer/dryer were stacked. removed dryer from on top out of way. Drained washer, tilted on side to get access from down below. Second person help here. unscrewed drain pump from front, Used pliers to unclamp hoses, disconnect wires to motor (already pulled power from wall) pushed plastic clip holding in unit and pulled out. New unit was factory new, not a knockoff. We took extra time to clean out hoses, especially from the main washer unit, it was a simple unscrew clamp and pull hose down. We sprayed out gunk from hoses and parts going back in. Once new unit was ready, installed back and reconnected hose and power. The clamps were somewhat of a pain with the overall size and angles to get them seated and on correctly. Much easier to take off, but take the time to reinstall correctly. Don’t need water leaking. Motor much quieter now, wife is happy.

you tube it , not to hard to install

Figured out how to take off top of washer, look inside for problem, ordered new part, watched video how to replace part. All on line. $65.00 later and my 19 yr old washer is still working awesome.

Unplug and disconnect water lines. Move washer out. I used soapy water to make it easier to slide because it is stacked washer and dryer. Slid dryer onto large trash can saving my back. So easy. Make sure it is heavy duty . Removed lid. Removed old part by removing to screws in back. Disconnected 3 wires, disconnected one hose at a time while reattaching each one to new part. That way I was sure to get them back in the right place. Attached back to machine . Put water hoses back on and checked for leaks before but lid and dryer back in place. Ta da!! This was so easy. I am a 57 year old woman and this was pretty simple. I tried trouble shooting by using tub cleaner and everything as manual suggested but it still leaked. Watch a lot of you tube. Apparently lg has this happen with this part a lot. Thank you parts select. I’m sure this saved me a lot of money. I have had enough money bleeding from my pockets with bigger home problems. Thank you.

I used another magnet to pull the old plunger out of the door and replaced it with the new part.

the magnetic door plunger fell on the floor, would not stay in place and did not hold the door closed. Received a new on, put it in place. works just like it is supposed to. took all of 2 seconds. great service from
Partselect. got the new part in less than a week.

Thank you

pops right into hole

Do not pay a service company to come to your house to make this fix!!! If you have common sense, simple tools, a phone camera and some mini zip ties you can do this!

After watching a couple YouTube videos on installing a new motor I had the confidence to start the job. My biggest worry was I'd forget where a screw/part went so I took a lot of pictures as I disassembled. I also laid all the parts out on a table reflective of where they belonged on the machine. I learned washers aren't rocket science - YOU CAN DO THIS. The most difficult part of the fix was my washer was a different model so much of the caging was completely different than YouTube disassembly, but once I got into the machine it was fairly identical. Easily popped out the old, broken motor and inserted the new LG certified part. Reassembled in 1/2 the time of disassembly and my machine works like new:) Hoping to get another 10+ years out of this washer.

Thanks PartsSelect for the high quality certified LG part. Very nice quality and weight.

1 tilt washer back
2 remove cover plate screw from front of drain filter access panel.
3 Remove cover plate and remove 2 more mounting screws .
4 go below washer and pull down sliding clip and move pump assembly back.
5 remove wires and 3 mounting screws around pump housing
6 Swap pump and re-attch wires

Used Youtube to look for a set of repair instructions. From start to end 35 min.

The difficult part was getting the door back on. Only 1 Youtube video I watched stated Do not remove the 2 center screws at the top. Wish I had seen that video first.

Overall very easy to do.

followed video exactly and it worked perfectly

Follow the LG washer video.